PSW Coordinator AgeCare MGHT

Multi-Generational Housing and Community Centres Toronto; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

Generations Toronto is seeking a PSW Coordinator to lead resident personal care planning and supervise PSWs within approved policies. The role collaborates with senior management to promote service excellence in a multi-generational community campus in Toronto.

The successful candidate will have a PSW certificate, Long-Term Care experience, and strong communication skills. Onboarding and mentorship of PSWs are key responsibilities, with audits and quality improvement duties incorporated.

Qualifications

• Graduate PSW Certificate/Diploma per the Fixing Long Term Care Homes Act.
• Experience as a PSW in Long Term Care.
• BSO certification and Imagine training are assets.
• Strong computer literacy with Word/Excel/Workday/UKG.
• Knowledge of sanitation and geriatric care needs.
• Effective written and verbal communication.

Responsibilities

• Plan, direct and coordinate resident personal care services.
• Onboard and mentor PSWs; handle onboarding shifts and orientation.
• Monitor care quality through leadership rounds and audits.
• Audit nursing supplies, continence products and PPE per schedule.
• Promote improved practices through mentorship and education.

Skills

PSW Certificate

Long-Term Care experience

Interpersonal communication

Basic computer literacy

Mentoring/Coaching

BSO certification (asset)

Education

PSW Certificate/Diploma

Tools

Word

Excel

PCC

PPOC

Workday

UKG

Outlook

Job description

About Us

Generations Toronto is a not-for-profit, intergenerational community campus offering affordable housing, long-term care, early childhood education, health services, and community programming. Rooted in values of pluralism, compassion, and service, Generations Toronto fosters inclusive, connected living for people of all ages and backgrounds. The campus includes a 122-bed Ismaili Ethnocultural Designated Long-Term Care Home. AgeCare has been appointed as the manager of the Generations Toronto long-term care home and is recruiting the PSW Coordinator on behalf of Generations Toronto.

The Opportunity

The PSW Coordinator reporting to the Director of Care works collaboratively with the senior management team to plan, organize, direct and coordinate resident personal care services within approved policies and procedures; to promote and support PSWs to provide the best care possible in accordance with AgeCare's mission and values.

What Is In It For You

• Works collaboratively with the Director of Care to manage the general day to day operations of the Personal Support Workers (PSWs).
• Participates in the hiring, orientation, evaluation, coaching and mentoring of PSWs.
• Onboarding PSWs - POC documentation, care plan/kardex, shift report and arranging PSW partnership for onboarding orientation shifts etc.
• Monitors the care and services provided to residents through direct supervision and formal and information audits, on all shifts by way of: Leadership rounds, care audits, equipment and sling audits, meal and snack audits, hand hygiene, PPE and IPAC skill audits per schedule, analyse results and report analysis at monthly quality meetings.
• Monitor, audit and distribution of nursing supplies, continence products, IPAC and cytotoxic supplies as per daily/weekly/monthly schedule as directed by supervisor.
• Promote improved practices through mentorship, coaching and education.

What You Will Need

• Graduate of Personal Support Worker (PSW) Certificate/Diploma Program that meets the standards outlined in the Fixing Long Term Care Homes Act.
• Must have worked as a Personal Support Worker in Long Term Care.
• Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents.
• Behavioural Support Ontario (BSO) certification and Imagine training is considered an asset.
• Strong computer literacy and typing skills, familiarity with programs such as Word, Excel, PCC, PPOC, Workday, UKG, Outlook is an asset.
• Must understand the basics of good sanitation and clean techniques, Knowledgeable with respect to the needs of geriatric residents.
• Must be mature with effective communication (both written and verbal) and interpersonal skills.

Salary Range: $45,000.00 - $55,000.00 per year Salary placement based on qualifications and experience.

This job posting is for an active, open position, and all applications are reviewed by our team without the use of artificial intelligence (AI). Canadian work experience is not required. If you are qualified and, where applicable, licensed or registered for the position, we welcome your application.

Who We Are

Since 1998 AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction for seniors. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind.

We want to hear from you if you are talented, motivated, and embrace our guiding principles of:

• Trust: Act with integrity and fairness
• Respect: Treat everyone with dignity, kindness, and compassion
• Quality: Relentlessly pursue excellence in care and service
• Teamwork: Uplift each other with positive energy and support