PSW Coordinator AgeCare MGHT

AgeCare Ltd.; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

AgeCare is seeking a PSW Coordinator to partner with the Director of Care in planning, directing and coordinating resident personal care services. You’ll lead the PSW team, support onboarding, and ensure adherence to care plans and policies.

You will supervise day-to-day operations, participate in staff development, and drive quality through audits and mentorship, fostering a compassionate, patient-centered environment for residents and families alike.

Qualifications

• Graduate of Personal Support Worker (PSW) Certificate/Diploma Program that meets standards.
• Must have worked as a PSW in Long Term Care.
• BSO certification and Imagine training is considered an asset.

Responsibilities

• Collaborate with the Director of Care to manage the general day to day operations of the PSWs.
• Participate in hiring, orientation, evaluation, coaching and mentoring of PSWs.
• Onboarding PSWs – POC documentation, care plan/kardex, shift report and onboarding orientation shifts.
• Monitor care quality through leadership rounds, care audits and audits of supplies and hygiene.
• Promote improved practices through mentorship and education.

Skills

Communication

Leadership

Onboarding

Education

PSW Certificate/Diploma

Tools

Word

Excel

PCC

PPOC

Workday

UKG

Outlook

Job description

About Us:

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity:

The PSW Coordinator reporting to the Director of Care works collaboratively with the senior management team to plan, organize, direct and coordinate resident personal care services within approved policies and procedures; to promote and support PSWs to provide the best care possible in accordance with AgeCare’s mission and values.

What Is In It For You:

• Works collaboratively with the Director of Care to manage the general day to day operations of the Personal Support Workers (PSWs).
• Participates in the hiring, orientation, evaluation, coaching and mentoring of PSWs.
• Onboarding PSWs – POC documentation, care plan/kardex, shift report and arranging PSW partnership for onboarding orientation shifts etc.
• Monitors the care and services provided to residents through direct supervision and formal and information audits, on all shifts by way of: Leadership rounds, care audits, equipment and sling audits, meal and snack audits, hand hygiene, PPE and IPAC skill audits per schedule, analyse results and report analysis at monthly quality meetings.
• Monitor, audit and distribution of nursing supplies, continence products, IPAC and cytotoxic supplies as per daily/weekly/monthly schedule as directed by supervisor.
• Promote improved practices through mentorship, coaching and education.

What You Will Need:

• Graduate of Personal Support Worker (PSW) Certificate/Diploma Program that meets the standards outlined in the Fixing Long Term Care Homes Act.
• Must have worked as a Personal Support Worker in Long Term Care.
• Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents.
• Behavioural Support Ontario (BSO) certification and Imagine training is considered an asset.
• Strong computer literacy and typing skills, familiarity with programs such as Word, Excel, PCC, PPOC, Workday, UKG, Outlook is an asset.
• Must understand the basics of good sanitation and clean techniques, Knowledgeable with respect to the needs of geriatric residents.
• Must be mature with effective communication (both written and verbal) and interpersonal skills.

Salary Range:

$45,000.00 - $55,000.00 per year Salary placement based on qualifications and experience.

This job posting is for an active, open position, and all applications are reviewed by our team without the use of artificial intelligence (AI). Canadian work experience is not required. If you are qualified and, where applicable, licensed or registered for the position, we welcome your application.

Since 1998 AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction for seniors. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind.

Guiding Principles:

• Trust: Act with integrity and fairness
• Respect: Treat everyone with dignity, kindness, and compassion
• Quality: Relentlessly pursue excellence in care and service
• Teamwork: Uplift each other with positive energy and support