Provincial Digital Referral initiative - 26-May-2025

LanceSoft Inc; Fredericton; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Business Analyst to lead critical projects in the healthcare sector. This role requires extensive experience in business analysis, stakeholder engagement, and communication. The ideal candidate will have a strong background in eHealth and a proven track record of managing complex projects that involve multiple stakeholders. You will have the opportunity to work in a hybrid environment, contributing to significant transformations in healthcare delivery. If you are passionate about improving healthcare through effective analysis and collaboration, this is the perfect opportunity for you.

Qualifications

• 15+ years of experience as a lead senior Business Analyst.
• Strong verbal and written communication skills in English.

Responsibilities

• Lead business requirements elicitation via workshops and interviews.
• Engage with clinical and non-clinical stakeholders effectively.

Skills

Business Analysis

Stakeholder Engagement

Verbal Communication

Written Communication

Problem Solving

eHealth Experience

Documentation Skills

User Acceptance Testing

Bilingual (French and English)

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Business Administration

Tools

JIRA

Microsoft Visio

Waterfall

Agile

Kanban

Scrum

Job description

Title: Business Analyst - Senior

Location: Fredericton, New Brunswick (Hybrid)

Duration: 4 Years (May-2025 – May 2029)

Mandatory Requirements

1. A bachelor’s level University degree in Computer Science, Business Administration or a similar discipline. An equivalent combination of education and experience may be considered.
2. A minimum of 15 years’ recent experience as a lead senior Business Analyst responsible for leading business requirements/process elicitation via multi-stakeholder workshop facilitation, interviews and surveys. Experience must include engagement with both clinical stakeholders (i.e. Family Physicians, Nurse Practitioners, Specialists, governing bodies/societies), non-clinical stakeholders (Health Information Management SMEs, Administrative and Management staff, etc), and executive-level stakeholders.
3. A minimum of 10 years’ recent experience in successfully performing senior business analysis work (requirements gathering, stakeholder engagement, verbal and written communications, problem solving, etc.) in large, complex projects that cross multiple business units and organizations (more than 4 or 5), involve multiple direct project participants and stakeholders (more than 15), operate for an extended period of time (more than 1 year), and involve addressing business/clinical transformation.
4. 10 years of IM/IT experience.
5. The resource must be able to travel within New Brunswick to attend face-to-face meetings for the duration of this initiative, when necessary. This must be clearly stated in the response (i.e., a simple response of “Yes” is not sufficient).
6. Excellent verbal and written communication skills in English.

Desirable Skills and Attributes:

1. Demonstrated experience as a senior business analyst in eHealth or in a healthcare setting in a Canadian jurisdiction related to both project and operations work. Please provide examples of both project and operations related work.
2. Demonstrated experience in creating detailed business and technical documents, including requirements and functional specifications, processes, and workflow diagrams, STOPs, gap analysis, etc.
3. Demonstrated experience in supporting user acceptance testing and validation.
4. Demonstrated experience in developing end user documentation including user manuals, training guides and tools.
5. Demonstrated experience in developing and documenting an operational framework encompassing various deliverables (i.e., standard operating procedures, etc.) required to support “project” to “operations” transition.
6. Demonstrated use of various methodologies and tools needed to support business analysis work including but not limited to Waterfall, Agile, Kanban, Scrum, JIRA, Microsoft Visio, BPMN, etc.
7. Familiarity with security related to data confidentiality and client privacy as it relates to NB’s Personal Health Information Privacy and Access Act (PHIPAA).
8. Ability to support the business analysis engagement in French and English.