Provider payment coordinator

Global Excel Management Inc.; Sherbrooke; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading company in Sherbrooke as a Provider Payment Coordinator, where you will optimize cost containment solutions and ensure fair claims payment in a dynamic and multilingual environment. This role offers numerous opportunities for personal and professional development, supported by a comprehensive benefits package.

Benefits

Competitive vacation package

100% health and dental insurance

On-site gym and wellness program

Flexible work environment

Opportunities for advancement

Qualifications

• 3-5 years of customer service experience or relevant work experience.
• Excellent verbal and written communication in English.
• Familiarity with a broad range of technology platforms.

Responsibilities

• Analyze medical provider bills and negotiate claims.
• Maintain positive relationships with providers.
• Propose cost-effective solutions for future payments.

Skills

Analytical skills

Mathematical skills

Organizational skills

Communication

Education

Post-secondary education or equivalent

Tools

Microsoft Office

Job description

Job Description

Are you a person that likes to resolve problems? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!

As a Provider Payment Coordinator, you will have to optimize cost containment solutions for bills assigned to First Level Negotiations and help to ensure fair claims payment for our clients.

What does your typical day look like?

• Perform initial analysis of medical provider bills received
• Determine the best course of action for provider bills based on internal data and tools
• Negotiate on small-dollar claims to ensure fair and reasonable payment for our clients using different benchmarking methods
• Ensure positive provider relationships are developed and maintained
• Propose cost-effective solutions to providers for future payments
• Being present in the Sherbrooke office is necessary for this role.

What skills and experience are we looking for?

• Post-secondary education or equivalent
• 3-5 years of experience in a customer service role or other relevant work experience
• Excellent analytical, mathematical and organizational skills
• Excellent verbal and written communication in English (other languages are an asset)
• At ease with a broad range of technology platforms (including Microsoft Office).

We offer you

• Competitive vacation package;
• An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;
• A flexible and supportive work environment offering several benefits such as on-call doctors, on-site Bistro, and much more;
• A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as “lunch-and-learns” on various topics linked to health and wellness;
• Many opportunities for advancement, development and financial assistance to employees who wish to continue their education.