Protection Supervisor (ER)

McGill University; Nova Scotia; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading Canadian university is seeking a Protection Supervisor to oversee overnight operations and direct a team of Night Stewards. Responsibilities include managing security services, emergency preparedness, and maintaining safety within the campus. The ideal candidate will have significant experience in security program supervision and demonstrate excellent leadership and communication skills in both French and English.

Qualifications

• Five years experience in security services programs.
• Experience supervising unionized staff.
• Ability to work within a university student residence.

Responsibilities

• Direct a team of Night Stewards and manage overnight operations.
• Support programming related to security services and safety.
• Conduct patrols and respond to incidents.

Skills

Bilingual (French and English)

Problem-solving skills

Leadership skills

Interpersonal skills

Communication skills

Education

BA degree in related field

Job description

Job Overview:

The Protection Supervisor is responsible for the overnight operations by directing a team of Night Stewards within the Unit. Provides the best possible direction of comprehensive programs related to security services, emergency preparedness, fire prevention and environmental health and safety in an environment that fosters a sense of community, enhances student learning/safety and supports the overall mission of the SHHS unit within the University.

Primary Responsibilities:

• Perform and organize activities to support the day/night operations of the unit by ensuring that functions are carried out in accordance with established goals and objectives.
• Assist with the organization of security, fire protection, safety, environmental and occupational health programs, administered in conformity with established procedures and guidelines.
• Participate in public awareness activities by promoting the services offered.
• Participate in the writing of documents or reports related to issues (e.g. security, emergency measure, fire prevention, environmental health and safety, access control, etc.).
• Provide support/resources/assistance to the communities for security and/or safety concerns.
• Provide managerial direction/advice to queries from internals and externals.
• Support emergency response operations and emergency preparedness program protocol; and respond to incidents in accordance with response procedures and communicated directives.
• Establish and foster effective working relationships by identifying needs and providing support in the delivery of services.
• Troubleshoots, assesses and resolves problems requiring skills and technical knowledge.
• Assist employees in their training.
• Conducts rounds/patrols (overnight) within the SHHS to be visible in the supervision of the staff, including Solin Hall.
• Liaises with internal and external stakeholders regarding safety issues.
• Attends meetings.

Qualifications:

Knowledge of French and English. McGill University is an English-language university where day to day duties may require English communication both verbally and in writing.

Other Qualifying Skills and/or Abilities:

Required: Security Permit (BSP) and First Aid. BA degree in related field an asset. Five years experience in comprehensive programs related to security services. Experience in the support, training and supervision of staff. Experience in a security environment, particularly working in a university student residence operation. Demonstrated ability to supervise unionized staff as well as able to interpret collective agreements. Proven organizational and leadership skills along with excellent interpersonal, communication and problem-solving skills. Ability to work as part of a team. Excellent written and verbal communication skill in French and English.

Work Schedule:

This is an evening position (Sunday to Thursday 15h00 to 23h00, may be subject to change).

McGill University is an equal opportunity employer:

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities.