Protection Applications Engineering Lead Expert

GE Vernova; Markham; Presencial; CAD 111.000 - 161.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance provided

Descripción de la vacante

GE Vernova in Markham, Ontario is seeking an experienced Protection Application Engineer to provide Level 3 support for distribution and industrial protection platforms. You will design and tune protection schemes, author guidance notes, and lead troubleshooting with cross‑functional teams across sites.

Travel up to 25% is expected, with opportunities to mentor juniors and influence product roadmaps. Fluent English required; the role covers products from multiple sites including UR, 8 series,

Formación

• Engineering degree (Electrical Engineering or closely related).
• 10+ years in power system protection; advanced degree optional.
• Fluent in English; additional language a plus.

Responsabilidades

• L3 protection application support for multiple product platforms.
• Design and tune protection schemes; author guidance notes.
• Resolve customer issues; prepare 8D reports and analyses.
• Provide product/applications training and update modules.
• Collaborate with R&D on product roadmap and customer events.
• Travel up to 25% globally.

Conocimientos

Fluent English

Educación

Electrical Engineering degree

Electronics & Communications or related

Herramientas

Protection relays

Numerical protection devices

Descripción del empleo

Job Description Summary

Protection application engineers in the Global Customer Support team are engineers specialized in grid automation, and are fully engaged in the primary function of the Applications & Support team, namely the Level 3 (L3) technical support to GA Sales/Business Development teams, Product Management and Products R&D.

The role is expected to demonstrate technical leadership, teamwork capability and the ability to keep up with evolving technologies in the grid automation domain, versatile in adapting new product platforms and mentor the junior members of the team and other colleagues. In this role, you will utilize your experience or expertise to solve problems, develop and execute team and self-objectives, and possess the ability to effect short-term and some long‑term business goals. Customer interactions are integral to the role, as a domain expert representing the Product Line.#LI-ML2

Job Description

Main Responsibilities

• L3 technical support on assigned product platforms, covering both pre-sales and post-sales tasks. Proactively develop team expertise on other Products platforms. This role covers mainly products from Markham, Stafford, Bilbao, which currently include UR, 8 series, P40, P40A, P40AE, 650, 3 Series, MM and legacy products.

• Design and tune protection applications for complex schemes; develop Application Notes, articles and guidance notes to drive product sales and facilitate GA project delivery.

• Resolve customer complaints (ACT) on products and prepare necessary customer communication such as 8D and engineering reports, accountable for resolving most critical cases as maloperations. Site visits as necessary for gathering evidence for analysis, troubleshooting or customer meetings.

• Provide product / applications training on new products and product evolutions; develop and update training modules as necessary. Customer training responsibility in selected cases. Train the trainers from regions.

• Lead or contribute to customer events such as regional roadshows or seminars, in-depth training, pilot projects involving new technology.

• Collaboration with R&D: contribute to product roadmap as required, e.g. validation of new products and product evolutions.

• Maintain broad awareness of GA Product efforts to assure technical quality excellence, timely completion of work and reviews, appropriate use of resources, and responsiveness to customer needs.

• Technical leadership in the power system protection

• Participate in industry committees and influence evolution of strategic technologies

• Work with PL teams on application and implementation new / evolving standards and technologies in the product roadmap

• Work in close collaboration with a multi-site team of experts

• Proficiency with presenting and demonstrating technology solutions to customers

• Collaborative working with other departments and teams in multiple sites.

• Ability to travel (globally) up to 25% of time.

Required Qualifications

• Engineering degree (Electrical Engineering, Electronics & Communications or closely related discipline)
• In-depth understanding of protection relay applications in transmission, distribution and industrial domains
• Extensive experience with numerical protection devices
• 10+ years in power system protection, or advanced degree qualification, in lieu of less experience
• Fluent in English; an additional language will be a plus

Desired Characteristics

• Excellent oral and written communication skills, Interpersonal and leadership skills.
• Ability to work in small teams.
• Lead initiatives of moderate scope and impact.
• Ability to work in several projects simultaneously.
• Effective problem identification and solution skills.
• Proven analytical and organizational ability.
• High level of flexibility to adapt to continuous changing business needs in support.

For candidates applying to a Canadian-based position, the pay range for this position is between $110,500 - 160,500 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is for an existing vacancy.

Additional Information

Relocation Assistance Provided: Yes