ProSales Associate

Herc Rentals; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a ProSales Associate to join their dynamic team. This entry-level role offers the chance to develop your knowledge of the equipment rental industry while providing exceptional customer service. You'll engage with customers, manage rental orders, and contribute to a safety-focused culture. With opportunities for growth and relocation across Canada, this position is perfect for motivated individuals eager to advance their careers in sales and operations. Join a company that values its employees and offers a comprehensive benefits package, ensuring a rewarding work-life balance.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Disability Insurance

Paid Vacation Time Off

Tuition Reimbursement Program

Employee Assistance Program

Company matched Pension Plan

Employee Stock Purchase Program

Qualifications

• Valid driver's license or working towards a full license required.
• Clean and recent driver's abstract needed.

Responsibilities

• Manage inbound calls and assist walk-in customers promptly.
• Provide expert advice on tools and equipment selection.
• Generate additional sales revenue through excellent service.

Skills

Teamwork

Sales Generation

Multi-tasking

Safety Awareness

Organizational Skills

Communication Skills

Education

Recent University or College Graduate

Bachelor's degree in sales, business or related program

Less than 5 Years Work Experience

Job description

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.5 billion as of December 31, 2024. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 450+ locations and has approximately 7,700 employees in North America.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

The ProSales Associate position is designed to develop the candidate’s knowledge of the equipment rental industry. In this entry level role, you will be able to answer product and service questions, process rental orders, and fulfill our customers’ needs with accuracy and efficiency. This is an excellent opportunity for motivated self-starters who want to grow their career in Outside Sales or operations. The successful candidate should be open to discussions around relocation across Canada for promotional opportunities.

What you will do...

• Manage inbound calls and deal with walk-in customers in a timely manner.
• Answer all email inquiries.
• Resolve customer inquiries and deal with any issues or concerns.
• Provide customers with expert advice on the selection and operation of all the various types of tools and equipment.
• Generate additional sales revenue through superior customer service on all existing orders.
• Write up rental agreements.
• Source available equipment from other branches within the region.
• Schedule delivery and pick up of equipment.
• Support all team members.
• Perform additional duties as assigned.

Skills

• Ability to work as part of a team
• Ability to make outbound calls and generate sales.
• Ability to multi-task in a fast-paced environment
• Active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike.
• Demonstrate initiative and strong organizational skills.
• Exceptional communication skills while maintaining a professional customer service focused attitude.

Requirements

• A valid driver’s license or working towards a full driver’s license.
• A clean and recent driver’s abstract will be required.

To be considered for this position candidates should have one of the following criteria:

• Recent University or College Graduate
• Bachelor's degree from an accredited post-secondary institution in a sales, business or related program
• Less than 5 Years Work Experience
• A keen interest in advancing a career in sales

Military Veterans are encouraged to apply!

Pay Range: $24-26/hr

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following:

Benefits

• Keeping you healthy:
  Medical, Dental, and Vision Coverage
  Life and disability insurance
  Healthcare spending account
  Smoking Cessation Program
  Weight Loss Program
  Herc Life Wellness Program
• Building Your Financial Future:
  Company matched Pension Plan
  Employee Stock Purchase Program
  Registered Retirement Savings Plan
  Non Registered Savings Plan
  Tax Free Spending Account (TFSA)
• Life & Work Harmony:
  Paid Vacation Time Off (Minimum 3 weeks)
  Paid sick days
  Military leave
  Employee Assistance Program (EAP)
  Adoption Assistance Reimbursement Program
  Tuition Reimbursement Program
  Mechanic Tool reimbursement of up to $500 per year
  Auto & Home Insurance Discounts
• Protecting You & Your Family:
  Life Insurance
  Supplemental Life Insurance
  Accidental Death & Dismemberment Insurance
  Disability Insurance
  Critical Illness Insurance
  Accident Insurance

Herc Rentals is an equal opportunity employer.