Prophet 21 ERP Administrator

The Planet Group; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

The Planet Group seeks a skilled Prophet 21 ERP Administrator to manage their cloud-based ERP system across multiple distribution sites. This entry-level role involves system administration, user support, and data integrity management within a fast-paced environment. Ideal candidates will have experience in ERP systems, particularly Prophet 21, and strong problem-solving skills to enhance system efficiency.

Qualifications

• 2+ years experience with Prophet 21 ERP system.
• Strong knowledge of ERP workflows and distribution processes.
• Proficient in reporting and data handling.

Responsibilities

• Administer and maintain the Prophet 21 ERP across distributions.
• Provide user training and support on ERP functionalities.
• Conduct regular audits to ensure data accuracy and integrity.

Skills

ERP Administration

Troubleshooting

Data Integrity

Communication

Problem-Solving

Tools

SQL

HTML

CSS

JavaScript

APIs

Job description

5 days ago Be among the first 25 applicants

Prophet 21 ERP Administrator (Cloud-Based)

Position Overview:

We are seeking a skilled and motivated Prophet 21 ERP Administrator to support our multi-site distribution client’s cloud-based instance of P21 Web (Prophet 21 ERP). In this role, you will be responsible for administering, troubleshooting, and ensuring optimal performance of the ERP system. You will handle user issues, system configurations, data integrity, and general system maintenance. This position requires a proactive problem-solver who thrives in a fast-paced environment, works well under pressure, and has a strong understanding of ERP platforms, specifically Prophet 21.

Key Responsibilities:

• System Administration:
• Administer and maintain the Prophet 21 Web (Cloud-based) ERP system across multiple distribution sites.
• Manage user roles and permissions, ensuring appropriate access control and data security.
• Oversee system integrations, ensuring seamless communication between P21 and other business systems (e.g., WMS, CRM, Accounting).
• Regularly monitor system performance and troubleshoot issues to maintain high efficiency and uptime.
• Manage software updates, patches, and upgrades to keep the ERP system current with the latest features and security standards.
• Provide support for end-users experiencing issues within Prophet 21.
• Diagnose and resolve system, application, and user-related problems efficiently, collaborating with internal IT teams as needed.
• Track and document issues using a ticketing system, ensuring timely support requests handling.
• Training & Support:
• Develop and maintain user manuals, documentation, and best practice guides.
• Provide end-user training on Prophet 21 features and functionality.
• Offer ongoing support to end-users, troubleshooting operational issues and advising on system utilization.
• Data Integrity & Reporting:
• Perform regular audits to ensure data accuracy and integrity.
• Assist in generating standard and custom reports.
• Troubleshoot data discrepancies and implement corrective actions.
• Process Optimization:
• Collaborate with teams to recommend and implement process improvements within the ERP system.
• Assist in optimizing workflows, system configurations, and user processes.
• Identify new features or modules in Prophet 21 to add value.

Qualifications:

• Experience:
• 2+ years supporting or administering Prophet 21 ERP system (P21 Web/Cloud).
• Experience with troubleshooting cloud-based ERP systems in distribution is preferred.
• Experience with system integrations, APIs, middleware, third-party applications.
• Skills:
• Strong knowledge of Prophet 21 ERP, including user management and troubleshooting.
• Understanding distribution workflows, inventory, order fulfillment, financials.
• Proficient in report creation, data handling, and system audits.
• Excellent problem-solving and analytical skills.
• Strong communication skills for technical and non-technical audiences.
• Technical Proficiency:
• Familiarity with web technologies (HTML, CSS, JavaScript) and APIs.
• Knowledge of SQL and database management is a plus.
• Experience with cloud platforms and SaaS applications.

Additional Details:

• Seniority level: Entry level
• Employment type: Contract
• Job function: Management and Manufacturing
• Industries: Staffing and Recruiting

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