Property Quality Assurance Specialist

Avenue Living Residential; Saskatoon; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading rental property operator in Saskatoon is seeking a Quality Assurance Specialist to join their team. This role involves conducting audits, managing quality assessments, and ensuring compliance with company standards. The ideal candidate will have strong problem-solving skills, attention to detail, and the ability to travel frequently across Saskatchewan. A valid driver's license and experience in Quality Management are preferred. This position offers a competitive compensation package and a supportive work culture.

Benefits

Group benefits plan

Employee Referral Program

Discounted monthly rent

Employee discount and savings program

Qualifications

• Ability to travel 70% to 85% of the time.
• Valid driver's license and reliable vehicle.
• Experience in Quality Management & Assessment is an asset.
• High attention to detail and accuracy.

Responsibilities

• Responsible for quality reporting/auditing and analytics.
• Oversee accuracy and efficiency within SOPs.
• Ensure timely execution of Quality Assessment.
• Communicate findings from assessments to parties involved.

Skills

Attention to detail

Problem-solving

Effective communication

Self-direction

Tools

Microsoft Office Suite

Job description

We are looking for a Quality Assurance Specialist to join our team in Saskatoon, SK.

Company Overview

Avenue Living Communities is Western Canada's fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba.

Communities is in our name because we believe in bringing people together and building relationships, we are proud of every day. Our core values guide our actions, and our people bring our mission to life. We are committed to providing safe and welcoming accommodations while being responsive to our resident’s needs with efficient execution.

Our innovative teams work together to deliver both quality and value to our residents as we pride ourselves in creating communities that are safe and comfortable place to call home.

What We Are About

At Avenue Living Communities, we ensure our team members are provided with a place to develop careers that are challenging and rewarding so everyone can realize their full potential. We know our people are our biggest brand ambassadors and create our culture. We believe when we take care of our team members, they can then extend that Duty of Care to our residents and business partners.

We look for team members who are collaborative, creative, and In It Together. Individuals who are accountable, consistent, resourceful, and responsive. Those who can take initiative, seek feedback and demonstrate grit in overcoming challenges and adapting to change.

Green Is More Than Just Our Colour

If you are wondering if the grass is greener here at Avenue Living Communities, you can take comfort in knowing that through our common purpose we build relationships we are proud of every day.

By focusing on leadership excellence, employee engagement, and quality service- combined with a continuous improvement mindset, we give you the green light to create meaningful connections and memorable experiences. Fostering a positive environment where people feel energized and empowered to have sustainable results

In addition to our team members, we also want our planet to thrive. Avenue Living Communities is committed to a green future by enhancing our properties with features such as environmentally friendly water management procedures, improved heating and cooling systems, solar panels, and upgraded air filtration technology.

WHAT WILL YOU DO?

• Responsible for quality reporting/auditing, analytics, quantitative analysis, and tracking for diverse departments within Avenue Living.
• Oversee accuracy and efficiency within SOPs currently used and define whether new procedures can be implemented.
• Ensure the timely execution of the Quality Assessment in each portfolio.
• Create and maintain the Quality Assurance Management Plan and Assessment template.
• Communicate all findings from the assessments to the involved parties and show the direction in failed sections.
• Hold all departments accountable for results found in the portfolio assessments.
• Complete full portfolio assessments on a regular basis.
• Assess all aspects of a portfolio's performance including sales, operations, CapEx, marketing, and customer service.
• Ensure that portfolios and regions are following Avenue Living standards.
• Develop and update SOPs as required by identified gaps found in the assessments.
• Conduct on-site meetings with Regional Vice Presidents, Portfolio Managers, and Construction Project Managers to outline the assessment findings.
• Conduct confidential interviews with employees as part of the assessment.
• Ensure that Avenue Living level of finishes and materials are being used to complete all work.
• Ensure that all required inspections, schedules, and paperwork are updated as required.
  
  
  

WHAT WILL YOU NEED?

• Ability to travel 70% to 85% of the time across Saskatchewan and to Winnipeg, MB.
• A valid driver's license and reliable vehicle.
• Experience in Quality Management & Assessment is considered an asset.
• Experience in multi-family residential rental industry preferred.
• Familiarity with the Microsoft Office Suite.
• Self-directed with the ability to effectively manage your time and resources to ensure deadlines are met.
• High attention to detail and accuracy.
• Proven ability to communicate effectively with internal and external stakeholders.
• Strong problem-solving skills with an ability to work through business problems and create solutions to meet objectives.
  
  
  

WHAT DO WE OFFER?

• We live and breathe our core values. We go the extra mile. We’re honest. We always have each other's back. We have tons of integrity. And we always own it and adapt – no matter the challenge.
• With the support to do things differently, grow personally and professionally and bring your whole self to work, there's no limit to the impact you can make.
• We provide a competitive compensation packagecomprised of a group benefits plan, GRSP Matching Program, and discretionary bonus program for select roles.In addition, Avenue Living also offers an Employee Referral Program that rewards active employees for successful referrals.
• An employee centric culture with a generous award and recognition program, discounted monthly rent in Avenue Living Communities’ properties, and an employee discount and savings program through industry partnerships and Perkopolis.
• We are committed to a strong safe work environment.
  
  
  

What makes us different makes us stronger. We want Avenue Living to be a great place to work for everyone; where people feel safe, included, inspired, trusted and supported so they can be, and bring, their best.

We’re committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics.

We are committed to ensuring our workplace is fair, equitable and free of discrimination and harassment.

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