Property Manager - Housing

Good Shepherd Hamilton & Toronto; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community-focused non-profit organization in Hamilton, Ontario is seeking a Property Manager to oversee housing management, engage with tenants, and ensure compliance with relevant legislation. The ideal candidate has at least 5 years of experience in property management, strong communication skills, and a commitment to anti-racist practices. This role offers a supportive work environment and opportunities for professional development.

Benefits

Support for continuing education and professional development

Extended health benefits

Employee/Family Assistance Program

Qualifications

• Minimum of 5 years of experience in property management, preferably in non-profit.
• Experience with RGI calculation and Housing Services Act preferred.
• Fluency in a language in addition to English is an asset.

Responsibilities

• Manage tenant issues and housing administrative functions.
• Ensure compliance with legal mandates.
• Organize annual unit inspections and coordinate property readiness.

Skills

Post-secondary education in property management

Tenant communication skills

Excellent organizational skills

Experience with Excel and Word

Education

Post-secondary education in related field

Tools

Arcori

Job description

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

This opportunity is with our Good Shepherd - Non-Profit Homes - HOUSING

Please note: This is an in-office position and does not offer remote or hybrid work options. Regular, on-site attendance is required.

How You Will Make An Impact

In a compassionate, hospitable, and non-judgmental manner, the Property Manager will be responsible for ensuring that all housing needs are delivered in accordance with the legal mandate of the corporation and other pertinent legislation. The position will include management-related housing activities including tenant issues and administrative functions.

• Ensures that all housing needs are delivered in accordance with the legal mandate of the corporation and other pertinent legislation.
• Provides feedback and recommendations regarding Housing policy and procedure changes and additions.
• Assists the Director with management-related housing activities including tenant issues and administrative functions.
• Performs duties involved with the Acrori Property Management program including tenant files and work order procedures as required.
• Approves invoices for the accounting department.
• Participates in tenant selection activities for the Good Shepherd Non-Profit Homes properties.
• Performs income verification and establishes rent.
• Schedules and completes lease signings for all GSNPH properties, including preparing backup documentation such as rent calculations.
• Performs income follow-up and reviews for RGI tenants and administers rent increases and decreases.
• In conjunction with the Director of Tenant & Housing Services, handles eviction procedures in accordance with the Residential Tenancies Act (RTA) and corporate procedures.
• Organizes and/or undertakes annual unit inspections as required.
• Coordinates unit turnover/readiness as required.
• Reviews/recommends/receives Fire Safety Plans.
• Participates in the preparation of the Preventative Maintenance Plan and Building Equipment Inventory as needed.
• Sets up and maintains Key Control for all GSNPH units.
• Supervises/trains Building superintendents and cleaning staff.
• Obtains quotations for products and contracts as required.
• Acts as the Director's representative to service contract agents and tenants.

What You'll Bring To Our Team

• Post-secondary education in property management and/or related field with a minimum of 5 years' experience (non-profit preferred).
• Experience with RGI calculation and Housing Services Act preferred.
• Experience with the Residential Tenancies Act and the Landlord & Tenant Board process.
• Excellent computer skills, with experience in Arcori, Excel, and Word.
• Superior verbal and written communication, interpersonal, and organizational skills.
• Outgoing and adaptable in working in a fast-paced and changing environment.
• Experience working with tenants who have experienced mental health issues and/or homelessness is an asset.
• CPR/First Aid certification and WHMIS training or willingness to acquire.
• Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd.
• Fluency in a language in addition to English is an asset.

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY.
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT.
• Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP).
• POSITIVE and ENCOURAGING atmosphere.
• Make a difference and provide HOPE.
• Extended Health Benefits.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework, and we are committed to integrating Harm Reduction practices.

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview. Will require a vulnerable police check.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

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