Property Manager

Reporting to the Director of Property Management, the Property Manager will oversee the daily management of a designated residential and commercial portfolio and ensure the implementation of the company's policies, procedures, and lease requirements. The primary focus of the role is to maintain the properties to the highest standard while maintaining strong and respectful relationships with our tenants, customers, clients, and partners.

The Property Manager is involved in all aspects of the day-to-day operations of their respective portfolio, including accounting, tenant relations, contract negotiations, leasing, and reporting.

Key Responsibilities

• Manage daily onsite operations of a mixed-use portfolio.
• Work alongside the Maintenance Managers to ensure proper upkeep of the property.
• Assist with establishing a property management plan, and preventative maintenance policies and procedures.
• Conduct weekly inspections for compliance with company standards.
• Ensure that deficient items on-site are identified and addressed.
• Ensure properties are in line with applicable City bylaws and fire regulations.
• Oversee rent collection, leasing applications, and tenant communications.
• Review and approve rental applications for residential properties.
• Move-in and move-out assessments, coordination and inspections, lead suite turn, and landlord work.
• Prepare annual operating budgets, TMI reconciliations, and related communication with tenants.
• Cost management of operating expenses.
• Work with accounting on annual TMI reconciliations.
• Review AR weekly with the Property Administrator.
• Prepare Notice of Defaults, Bailiff Letters, and review Residential eviction notices.
• Management reporting of financials to clients.
• Build a relationship with tenants, respective clients, and contractors.
• Contract negotiations (landscaping, snow removal, HVAC, waste removal, etc).
• Communicate with the Client on a regular basis about the property.
• Ensure service contracts are being completed as contracted.
• Lead and coordinate small projects within the portfolio.
• Enforce property rules & regulations as needed.
• Respond to minor tenant disputes with regulated correspondence.
• Manage tenant improvements and Landlord work as required by the Lease.
• Actively participate in meetings and offer recommendations and ideas.
• Invoice approvals and credit card expense processing.
• Additional tasks as directed.
  
  

• Minimum 3 years of Commercial & Residential Property Management experience is required.
• Exceptional written and oral communication skills.
• Excellent organizational skills with a strong ability to multitask.
• Strong command of MS Office products: Word, Excel, PowerPoint.
• Detail-oriented; able to resolve problems using facts, sound reasoning, and common sense.
• Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner.
• Experience with Yardi property management systems is considered an asset.
  
  

• Work In-Office
• Fast-paced environment
• General office working environment
• Frequent sitting, keyboarding, filing and data entry
• Frequent communication with internal and external clients
• Attention to detail