Property Claims Examiners - Full Time, Hybrid (Anywhere in Canada)

SCM; Toronto; Remote; CAD 50,000 - 75,000; Full time

Job summary

A claims service provider is seeking experienced Property Claims Examiners to join their team. This role involves examining property claims, producing reports, and directly settling claims with clients. Candidates should have 3-7 years of experience in claims adjusting, strong communication skills, and attention to detail. The position offers competitive pay, remote work, and benefits including a retirement savings plan.

Benefits

Competitive Pay

Work-Life Balance

Remote Work

E-flex Benefits Program

Wellness Programs

Registered Retirement Savings Plan (RRSP)

Training and Career Development Opportunities

Employee Referral Bonuses

Qualifications

• 3-7 years' experience in claims adjusting and/or examining.
• Ability to hold an independent adjusting license.
• Exposure to the Lloyd's market is an asset.

Responsibilities

• Examine moderate to intermediate complex property claims.
• Produce reports with occasional guidance from the Manager.
• Settle claims directly with Insureds or their representatives.

Skills

Attention to detail

Professional communication skills

Technology aptitude

Customer service skills

Planning and organizing

Education

Relevant post-secondary education

CIP courses or working towards CIP designation

Job description

Company:

ClaimsPro LP - International Programs Group
Property Claims Examiners - Full Time (Anywhere in Canada)

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We are seeking Property Claims Examiners to join our growing team!

The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

Attendance at the office a minimum of 1 day per week and as needed for training, client meetings, and team meetings is required.

Role Responsibilities:

1. Examine moderate to intermediate complex property claims
2. Produce reports with occasional guidance from Manager
3. Direct Field Adjusters on task assignment investigations
4. Settle claims directly with Insureds or their representatives
5. Administer claims payments/settlements through trust accounts
6. Liaise with all stakeholders to ensure clients' needs are met
7. Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:

While licensing and experience are critical to handling significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You should be strong technically, a solid planner and organizer, and understand key issues while providing solid solutions. Motivation and enthusiasm for this work are essential, especially given the challenges faced by a rapidly growing organization.

We will also consider the following:

• Relevant post-secondary education (asset)
• Completed CIP courses or working towards CIP designation
• Ability to hold an independent adjusting license
• 3-7 years' experience in claims adjusting and/or examining
• Exposure to the Lloyd's market (asset)
• Experience contributing to a high-performing team
• Strong aptitude with technology
• Attention to detail and professional communication skills

What We Offer:

• Competitive Pay
• Work-Life Balance
• Remote Work
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Vendor discount programs
• Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome applications from people with disabilities. Accommodations are available upon request throughout the recruitment process.

SCM and its affiliates do not accept unsolicited resumes from third-party recruiters and request that agencies do not contact SCM employees or managers directly. SCM will not pay fees for unsolicited resumes and considers resumes submitted directly by candidates.