Property Administrator, Site : 12-month contract

Hazelviewproperties; Edmonton; On-site; CAD 45,000 - 55,000; Full time

Job summary

Hazelviewproperties is seeking a Property Administrator for a 12-month contract in Edmonton. This role involves customer service, administrative oversight, and ensuring resident satisfaction. Candidates should have a high school diploma and at least 3 years of experience in a similar role. The position includes a competitive salary, health benefits, and opportunities for learning and growth.

Benefits

Paid vacation & additional paid time off

Health & Dental Benefits Package

Access to employee assistance programs

Employee recognition program

Learning and growth opportunities

Qualifications

• 3+ years of related experience in a customer service or related role.
• Exposure to multi-residential or other related industry asset class.
• Knowledge of current laws, legislation and rights concerning residents.

Responsibilities

• Ensure a superior level of co-operation, service and support is provided to residents.
• Oversee and coordinate all office administration.
• Responsible for day-to-day operations of the building.
• Review and facilitate rental applications and lease agreements.
• Assist in training on-site Team Members.

Skills

Customer Service

Communication

Integrity

Time Management

Problem-solving

Education

High School Diploma or GED

Job description

Property Administrator, Site : 12-month contract

Are you a thriving and aspiring Administrative Professional? Then we have the best opportunity for you! We are looking for a customer service and administrative professional to become a Building Admin. This role works closely with the site Team to support success of our apartment complexes and Hazelview overall.

WHAT YOU NEED TO BE SUCCESSFUL

Education & Experience :

• Completion of High School or general education degree (GED)
• 3+ years of related experience in a customer service or related role
• Exposure to multi-residential or other related industry asset class would be considered an asset
• Knowledge of current laws, legislation and rights concerning residents would be an asset

Qualifications :

• A commitment to "Best in Class" Customer Service
• A professional demeanor with strong communication skills
• A demonstrated high degree of integrity, discretion and confidentiality
• Ability to accurately listen, understand and respond to issues appropriately
• Ability to work and act independently using good judgment
• Ability to remain calm and focused in high pressure situations
• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
• Superior organizational and time management skills with ability to multi-task / prioritize and work under tight timelines
• Excellent problem-solving capabilities
• Actively championing diversity and inclusion

WHAT WILL YOU DO?

The Property Administrator is primarily responsible for the general administration and oversight of the property and to ensure that a superior level of co-operation, service and support is provided to Residents thereby ensuring that Hazelview Properties is the preferred landlord of choice.

Key Responsibilities :

Customer Service :

• Ensure that a superior level of co-operation, service and support is provided to residents
• Promptly respond to resident issues and service requests
• Be available to residents for general inquiries about living in their suite, building and community

Administration :

• Oversee and coordinate all office administration, including ordering office supplies, organizing and maintaining filing system, email, phone calls and walk-in visitors
• Provide information to residents and ensures all resident concerns are acted upon in a timely manner
• Draft collection notices, and monitor petty cash expenditures
• Ensure terms of the lease agreements are met and administer damages / security deposits and charges
• Provide Building Managers with lists of leases coming up for renewal
• Assist the Regional Manager on any pending projects and assignments
• Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
• Take in vacancy notices, review rent ready and vacancy reports, age receivables and rent roles
• Attend hearings or be involved in hearings including creating files, preparing evidence and gathering back-up materials
• Processing all Capital Quotes, prepares Purchase Orders and includes in tracking sheet
• Any special projects as they arise

Operations :

• Responsible for day-to-day operations of the building (general maintenance and cleaning)
• Receives and schedules service requests
• Responsible for “move-in, move-out” procedures
• Assist in training on-site Team Members (Assistant Building Managers, Maintenance Associates and Cleaners) on operational procedures
• All other duties within the scope of the job, as requested by management.

Accounting :

• Assist and oversee Payscan process
• Review all rental applications, lease agreements or change in status forms to ensure they are complete and accurate and submit to lease administration at head office for entry
• Facilitate review of rent rolls and aged accounts receivables as required by head office
• Processing of all correspondence as required under local housing laws and regulations (i.e. N4's, L1's, Releve 4, etc.)

WHAT WE OFFER YOU

A Total Rewards package (including but not limited to) :

• Competitive annual base salary
• Paid vacation & additional paid time off
• Health & Dental Benefits Package
• Access to employee assistance programs and mental health resources
• Employee recognition program
• Learning and growth opportunities

ABOUT THE COMPANY

We create value for people and places

At Hazelview Properties, we take great pride in creating rental communities that people are proud to call home. For over 25 years, residents in >

200 buildings across Canada have trusted us to deliver thoughtfully designed, well-maintained, and welcoming places to live—places that go beyond housing to offer real value and a true sense of belonging.

Our portfolio includes both purpose-built rental communities and revitalized vintage buildings, each designed to meet the needs of today’s renters with modern amenities, sustainable features, and prime locations. Backed by responsive, responsible property management, we deliver an experience rooted in care, quality, and community.

We’re more than just property managers—we’re community builders. From resident-focused programming to initiatives that support well-being and resilience, our commitment is to create spaces that feel like home and inspire pride in place.

Our Core Values :

Property Administrator, Site : 12-month contract

Are you a thriving and aspiring Administrative Professional? Then we have the best opportunity for you! We are looking for a customer service and administrative professional to become a Building Admin. This role works closely with the site Team to support success of our apartment complexes and Hazelview overall.

WHAT YOU NEED TO BE SUCCESSFUL

Education & Experience :

• Completion of High School or general education degree (GED)
• 3+ years of related experience in a customer service or related role
• Exposure to multi-residential or other related industry asset class would be considered an asset
• Knowledge of current laws, legislation and rights concerning residents would be an asset

Qualifications :

A commitment to "Best in Class" Customer Service

A professional demeanor with strong communication skills

A demonstrated high degree of integrity, discretion and confidentiality

Ability to accurately listen, understand and respond to issues appropriately

Ability to work and act independently using good judgment

Ability to remain calm and focused in high pressure situations

Self-motivated individual with a “can-do” and “no task is too big or too small” attitude

Superior organizational and time management skills with ability to multi-task / prioritize and work under tight timelines

Excellent problem-solving capabilities

Actively championing diversity and inclusion

WHAT WILL YOU DO?

The Property Administrator is primarily responsible for the general administration and oversight of the property and to ensure that a superior level of co-operation, service and support is provided to Residents thereby ensuring that Hazelview Properties is the preferred landlord of choice.

Key Responsibilities :

Customer Service :

Ensure that a superior level of co-operation, service and support is provided to residents

Promptly respond to resident issues and service requests

Be available to residents for general inquiries about living in their suite, building and community

Administration :

Oversee and coordinate all office administration, including ordering office supplies, organizing and maintaining filing system, email, phone calls and walk-in visitors

Provide information to residents and ensures all resident concerns are acted upon in a timely manner

Draft collection notices, and monitor petty cash expenditures

Ensure terms of the lease agreements are met and administer damages / security deposits and charges

Provide Building Managers with lists of leases coming up for renewal

Assist the Regional Manager on any pending projects and assignments

Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents

Take in vacancy notices, review rent ready and vacancy reports, age receivables and rent roles

Attend hearings or be involved in hearings including creating files, preparing evidence and gathering back-up materials

Processing all Capital Quotes, prepares Purchase Orders and includes in tracking sheet

Any special projects as they arise

Operations :

Responsible for day-to-day operations of the building (general maintenance and cleaning)

Receives and schedules service requests

Responsible for “move-in, move-out” procedures

Assist in training on-site Team Members (Assistant Building Managers, Maintenance Associates and Cleaners) on operational procedures

All other duties within the scope of the job, as requested by management.

Accounting :

Assist and oversee Payscan process

Review all rental applications, lease agreements or change in status forms to ensure they are complete and accurate and submit to lease administration at head office for entry

Facilitate review of rent rolls and aged accounts receivables as required by head office

Processing of all correspondence as required under local housing laws and regulations (i.e. N4's, L1's, Releve 4, etc.)

WHAT WE OFFER YOU

A Total Rewards package (including but not limited to) :

Competitive annual base salary

Paid vacation & additional paid time off

Health & Dental Benefits Package

Access to employee assistance programs and mental health resources

Employee recognition program

Learning and growth opportunities

ABOUT THE COMPANY

We create value for people and places

At Hazelview Properties, we take great pride in creating rental communities that people are proud to call home. For over 25 years, residents in >

200 buildings across Canada have trusted us to deliver thoughtfully designed, well-maintained, and welcoming places to live—places that go beyond housing to offer real value and a true sense of belonging.

Our portfolio includes both purpose-built rental communities and revitalized vintage buildings, each designed to meet the needs of today’s renters with modern amenities, sustainable features, and prime locations. Backed by responsive, responsible property management, we deliver an experience rooted in care, quality, and community.

We’re more than just property managers—we’re community builders. From resident-focused programming to initiatives that support well-being and resilience, our commitment is to create spaces that feel like home and inspire pride in place.

Our Core Values :

Trust

Ambition

Ownership Mindset

Having Fun

At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness. We invest where we see potential, building for now and generations to come.

Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.

Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members. To learn more, please visit the following link : https : / / www.hazelviewproperties.com / about / sustainability

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