Property Administrator, Site: 12-month contract

Hazelview Properties; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Property Administrator to enhance the success of its apartment complexes. In this dynamic role, you will work closely with the site team to deliver exceptional customer service and administrative support. Ideal candidates will have a strong background in customer service, excellent organizational skills, and a commitment to fostering a positive community environment. This is a fantastic opportunity to join a company that values diversity and offers growth opportunities within a supportive culture. If you're ready to make a difference in property management, we want to hear from you!

Benefits

Competitive Salary

Paid Time Off

Health & Dental Benefits

Employee Assistance

Recognition Programs

Growth Opportunities

Qualifications

• 3+ years of experience in customer service or administration.
• Commitment to excellent customer service and strong communication.

Responsibilities

• Provide excellent support to residents and respond to inquiries.
• Manage office operations, supplies, and filing.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Organizational Skills

Time Management

Education

High School Diploma or GED

Tools

Microsoft Office

Yardi

Job description

Property Administrator, Site: 12-month contract

Join Hazelview Properties as a Property Administrator, Site: 12-month contract.

This role involves supporting the success of our apartment complexes by working closely with the site team to provide excellent customer service and administrative support.

Who You Are

Are you an aspiring Administrative Professional with a customer service focus? We are looking for someone to become a Building Admin, supporting our property operations and resident satisfaction.

Education & Experience

What You Need to Be Successful

• High School diploma or GED
• 3+ years of related experience in customer service or administration
• Proficiency in Microsoft Office, Yardi, Email, Internet
• Experience in multi-residential or similar industry is an asset
• Knowledge of laws and rights concerning residents is an asset

Qualifications

• Commitment to excellent customer service
• Professional demeanor and strong communication skills
• Integrity, discretion, and confidentiality
• Good listening and response skills
• Ability to work independently and use good judgment
• Calmness under pressure
• Self-motivated with a positive attitude
• Strong organizational and time management skills
• Problem-solving skills
• Commitment to diversity and inclusion

Key Responsibilities

Customer Service

• Provide excellent support to residents
• Respond promptly to inquiries and service requests
• Assist residents with general questions about their suites, buildings, and community

Administration

• Manage office operations, supplies, filing, emails, calls, and visitors
• Provide information to residents and address concerns timely
• Draft notices, monitor petty cash
• Administer lease agreements, damages, security deposits
• Coordinate lease renewals and assist regional management
• Enforce lease terms, handle rent collection and notices
• Manage vacancy notices, rent reports, receivables, and hearings
• Process capital quotes, purchase orders, and special projects

Operations

• Oversee building maintenance and cleanliness
• Schedule service requests and coordinate move-ins/outs
• Train on-site team members on operational procedures
• Perform other duties as assigned

Accounting

• Support rent processing and review applications
• Review rent rolls and receivables
• Handle correspondence under housing laws

What We Offer

Competitive salary, paid time off, bonus eligibility, health & dental benefits, employee assistance, recognition programs, and growth opportunities.

About Hazelview Properties

Founded in 1999, managing over 200 residential buildings across Canada. We value diversity, growth, and community, creating value for people and places.

We are committed to an inclusive culture and supporting our employees’ needs. Learn more about our sustainability efforts here.

Additional Details

• Level: Mid-Senior
• Type: Full-time
• Function: Sales and Management