Property Administrator

Morguard; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading real estate company seeks a Property Administrator in Edmonton. The role involves managing tenant relations, budget processes, and ensuring high levels of tenant satisfaction. Candidates should possess a College Diploma in Business Administration and have at least 5 years of relevant experience.

Qualifications

• Minimum 5 years experience in property administration.
• Familiar with Tenancy Agreement rules and regulations.
• Working knowledge of Residential Tenancies Act.

Responsibilities

• Manage tenant accounts and collections.
• Prepare financial reports for management.
• Serve as the primary contact for tenant issues.

Skills

Organizational skills

Communication skills

Management skills

Creative thinking

Problem handling

Stakeholder relationship building

Education

College Diploma in Business Administration

Tools

MS Office

Job description

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Job Description

PURPOSE

The Property Administrator is accountable to the (Senior) Property Manager or (Senior) District Manager for managing daily and periodic administrative functions for the residential building to enable the property management group to achieve its business goals and objectives in providing uninterrupted property management services to Tenants.

Duties And Responsibilities

• Accounts Receivable and Collections Assists with tenant accounts and initiates collection activities to ensure that rents are paid on a timely basis, maintains various tenant deposits.
• Accounts Payable Process May assist maintaining monthly accruals as well as process and review all invoices in a timely manner and matches them to the purchase orders / contracts to ensure accuracy in account coding and proper approvals of documents while following up on any discrepancies to obtain final approval .
• Tenant Relations Serves as primary point of contact addressing complex tenant issues and inquiries including collections, rent abatements, tenancy terms and conditions, tenant improvements, etc., to contribute to the tenant retention and satisfaction, and sustain optimum occupancy rates .
• Weekly, Monthly and Quarterly Reporting Prepares weekly, monthly and quarterly reporting to provide management with resources that can be relied upon for decision making purposes, if required.
• Budgeting and Reforecasting Assists the District Manager with the completion of monthly financial reporting, shared facilities report and annual budget.
• Marketing and Leasing At some properties, may assist tenants with various rental and lease administration procedures including showing and renting suites to prospective tenants, issuing lease documents (completing credit, landlord and employment checks) and approves / disapproves tenant applications based on information received, records daily phone calls and traffic, and maintains suite availability records and weekly rentals; monitors advertising and makes recommendations to manager to maintain optimal occupancy.
• Tenant Notices At some properties, may prepare paperwork such as Notice of Rent Increase and Process lease renewals or vacating notices; issues and serves all legal notices in relation to non-payment of rent and other related issues under the Residential Tenancies Act, and follows-up until matter is resolved; may be responsible for attending tribunal hearings .
• Other Property Documentation Prepares, records, updates and distributes documentation and correspondences for building maintenance / repairs, HVAC, custodial services, parking records, etc.; maintains office supplies inventory; maintains all resident files and keeps Head Office current on resident status; offers constructive suggestions to manager regarding improvements that can be made to improve resident relations, building maintenance or administrative procedures .
• Supervision of Staff Oversees, monitors and trains site staff ensuring compliance with company policies and procedures.

Any other job related duties and / or projects that may be assigned.

Skills, Knowledge, Experience and Education

• College Diploma in Business Administration or equivalent
• Minimum 5 years experience in property administration
• Familiar with rules and regulations of the Tenancy Agreement
• Working knowledge of the Residential Tenancies Act and / or the Condominium Act (dependent on property)
• Up-to-date with City By-Laws
• Good knowledge of MS Office applications

Core Competencies

• Excellent organizational skills
• Strong communication skills both verbal and written
• Strong team building and management skills
• Creative thinking
• Ability to handle difficult situations in a professional manner
• Ability to maintain good working relationships with all stakeholders

About The Team

Morguard is a fully integrated real estate company. We own, manage and invest in high-quality, well-located, geographically diversified assets across North America. We have built our business with strong leadership and a proven management platform that have generated substantial, risk-adjusted returns – and significant long-term growth. With more than 40 years of experience and a dynamic team of 1,500 professionals, our commitment is to realize the potential of real estate through value creation and operational excellence.

We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at [e-mail] or 905 281-5967.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Management

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