Promotion specialist

Concentrix; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A dynamic customer service firm is looking for a Lithuanian-speaking Promotion Specialist. You will interact with Samsung's customers, assisting them in their product purchases via various communication channels. The ideal candidate has strong language skills, ideally some sales or customer service experience, and a willingness to learn. This permanent role allows remote work and offers a supportive team environment.

Benefits

Hourly salary of €6.82 Gross

Paid training and coaching

Fun team environment

Qualifications

• Fluency in Lithuanian and English; Russian is a plus.
• Experience in sales or customer service is preferred.
• Independent, motivated to provide excellent service.

Responsibilities

• Assist customers via inbound calls/chats/emails.
• Recommend products based on customer needs.
• Handle incoming chats and occasional videocalls.

Skills

Fluent in Lithuanian (C1 level)

Good command of English

Customer service orientation

Job description

Job Title: Promotion specialist

Job Description: The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Our Samsung team is expanding and we're currently on the lookout for a Lithuanian-speaking Promotion Specialist to join our team. Start a new exciting career, develop your skills, and become part of a dynamic, innovative team!

As a Promotion Specialist , you will be handling incoming chats and occasionally videocalls from Samsung's customers, assisting them in their purchases and recommending the right products for them.

Requirements:

• Fluent in Lithuanian (C1 level) with a good command of English. Russian language skills are not a must, but considered an advantage
• Independent and motivated to provide excellent service, helping customers find and purchase the right products
• Prior experience in sales or customer service would be great to have, but your eagerness to learn and grow professionally is what matters most!

What We Offer:

• A hourly salary of 6.82 € Gross
• Opportunity work remotely, in the comfort of your own home
• A supportive and fun team, paid training and coaching from day 1 to make sure you reach your best potential!

Start date: As soon as possible

Contract: Permanent, with 3 month probation period

Working hours: Mon-Fri between 08-22 (two shifts, 08.00-16.30 / 13.30-22.00)

Location: Work from home in Lithuania (work from abroad is not allowed)

If you are interested, send your application today!

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their Employer of Choice!

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