Project Manager - Senior

Cleo Consulting; Toronto; Remote; CAD 100,000 - 130,000; Full time

Job summary

A leading healthcare consulting firm seeks a Senior Program Manager for Ontario Health to develop and implement an Enterprise Terminology Services Training package. The role combines strategic planning, stakeholder engagement, and training delivery, aligning with digital health standards initiatives in Ontario.

Qualifications

• 10-15 years' experience in digital health standards.
• Certification in adult learning, content design, or technical e-learning is a must.
• Experience performing current state assessments and gap analysis.

Responsibilities

• Develop strategies and conduct feasibility studies.
• Conduct requirements gathering and partner engagement.
• Develop end-to-end workflows and related training materials.

Skills

Communication

Time Management

Partner Management

Analytical Skills

Problem-Solving

Education

College/University undergraduate degree in Computer Science or related discipline

Tools

Microsoft Office 365

Terminology asset management tools

Job description

Assignment: RQ00350 - Program Manager - Senior Requisition: RQ00350 Job Title: Project Manager - Senior Client: Ontario Health Start Date: 2025-07-21 End Date: 2025-12-19 Department: Digital Excellence in Health Office Location: 525 University Avenue, Toronto Business Days: 60.00 Remote

Must haves:

• Certification or experience in adult learning, content design and/or technical e-learning
• Minimum 10-15 years' experience in digital health standards
• Extensive experience in partner engagement and facilitation for digital health initiatives
• Extensive knowledge and understanding of digital exchange standards such as FHIR, clinical terminologies (e.g., SNOMED-CT, LOINC) and applicable terminology tools (e.g., Ontoserver)
• Extensive knowledge and understanding of pan-Canadian digital exchange standards and terminology tooling/technologies
• Experience and/or knowledge implementing terminology services and solutions
• Experience performing current state assessments and gap analysis
• Excellent Communication skills both verbal and written, and strong partner engagement skills
• Time Management, with the ability to manage tight deadlines and prioritize multiple projects

Description

Background Information

• Ontario Health is seeking to develop and implement an Enterprise Terminology Services Redesign/Training package which will prepare OH users for go-live, enhance downstream operations and correspondingly influence opportunities for standardization, further accomplishing interoperability across digital health assets in Ontario.

Deliverables:

• The purpose of this request is to acquire a resource who will work with others to develop a plan for Enterprise Terminology Services Transition Redesign/Training and deliver the required training for Ontario Health resources.

Responsibilities:

• Experience performing current state assessments and gap analysis
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies
• Conducts requirements gathering, develops documentation, including presentations and briefing notes and conducts partner engagement
• Work with different partners and subject matter experts from different backgrounds (clinical, business, and technical).
• Interacts with the business partners and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.

Desired Skills:

• Proficiency with Microsoft Products, with a preference for candidates that have experience with Microsoft based cloud tools (e.g., Microsoft Office 365).
• College/University undergraduate degree in Computer Science or related discipline from a recognized institution or equivalent experience
• Knowledge of Healthcare Information Systems used throughout the province of Ontario
• Ability to readily identify, assess and mitigate implementation and adoption issues
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines

Required Skills

• Terminology standards assessment, selection, development, and maintenance processes including Reference sets/Map sets/Subset development
• Research and analysis
• Communication and collaboration
• Partner management

Required Experience / Evaluation Criteria:

• Knowledge and experience with the following terminology asset management tools (e.g., Apelon DTS, Term Works, Onto server, Shrimp).: 20 Points
• Knowledge and implementation experience with clinical data, terminology and technical standards such as SNOMED CT/SNOMED CT-CA, LOINC/pCLOCD, HL7 v2, HL7 FHIR.: 15 Points
• Knowledge and experience in developing innovative adult learning resources, content design and/or technical e-learning implementation (required for independent learning and trainer facilitated).: 15 Points
• Knowledge and experience of the development and implementation of terminology standards such as LOINC/Radlex, DICOM and SNOMED CT/SNOMED CT-CA.: 10 Points
• Experience in developing provincial terminology training strategies and implementation plans including engagement with partners/front end users.: 10 Points
• Experience in implementing and training others on interoperable digital health solutions, including assessing readiness of existing clinical information systems for collection/submission of standards-based clinical information to the EHR. 10 Points
• Knowledge and understanding of the standards lifecycle and the Digital Health standards landscape (Canadian/pan-Canadian, and international standards), and Digital Health initiatives in other jurisdictions (local, regional, provincial) is an asset.: 10 Points
• Knowledge and strong understanding of jurisdictional electronic health record projects, interoperability services and integration with healthcare initiatives within regional healthcare organizations for clinical data repositories, and other associated healthcare information systems in use within a jurisdiction.: 10 Points

Deliverables:

• Identify current and future state end to end workflows for Enterprise Terminology Services Management to support and validate the operational model for the Digital Health Standards Program
• Develop end to end workflows and procedure manuals author and deliver
• Research and incorporate best practices for terminology services and tooling
• Provision and delivery of learning materials inclusive of:
• Compatible with the internal OH Learning Management System and software (Articulate Storyline)
• Includes a service level agreement whereby OH is established as the owner of the training/education packages
• Includes a combination of audio and visual resources
• Fact sheets to support communication and awareness related to terminology services and tooling
• Provide hands on training for tooling (Ontoserver)

Additional Terms

• Term: The term of this position is 60 Business Days.
• Ontario Health assets including laptops and related equipment cannot be removed from the province of Ontario without prior written approval from Ontario Health.
• The resource will comply with Ontario Health policies and procedures.
• Assignment Type: This position is currently listed as "Remote".
• Ontario Health assets including laptops and related equipment cannot be removed from the province of Ontario without prior written approval from Ontario Health