Project Manager - Retail & Workplace Projects

Turner & Townsend; Toronto; Hybrid; CAD 95,000 - 120,000; Full time

Benefits offered by this job

Health and dental benefits

Health Spending Account

RRSP with company matching

Annual learning budget

Professional membership/license fee

Flexible hybrid work

Job summary

Turner & Townsend is seeking a Project Manager for a hybrid role based in Toronto, with responsibilities spanning design, procurement, construction, and close-out of retail, commercial, and corporate office fit-outs.

You will lead multi-stakeholder teams, manage budgets and schedules, coordinate IT/AV/communications installations, and ensure governance and reporting standards are met. A 6+ year track record in similar projects is required.

Qualifications

• Minimum 6 years of experience as a Project Manager managing or supervising construction and fit-out projects.
• Experience delivering retail, commercial, and/or corporate office fit-out projects is required.
• Bachelor's degree in Engineering, Architecture, Construction Management, Project Management, or a related field.
• PMP certification is highly desirable.
• Demonstrated ability to coordinate and manage multiple stakeholders, consultants, contractors, and vendors in a client-facing environment.
• Strong understanding of construction drawings, specifications, contracts, procurement processes, and project controls.
• Experience coordinating furniture, IT infrastructure, AV, security, and workplace technology installations is an asset.
• Proficient in MS Outlook, Word, Excel, PowerPoint, and project scheduling tools such as MS Project or Primavera P6.
• Strong financial acumen with experience managing project budgets, forecasting, and change management.
• Highly organized with the ability to manage multiple concurrent projects in a fast-paced environment.
• Strong communication, problem-solving, and stakeholder management skills.

Responsibilities

• Lead projects and workstreams across design, procurement, construction, furniture installation, and close-out.
• Support delivery of retail, commercial, and corporate office fit-out projects.
• Establish budgets, schedules, and delivery strategies with client stakeholders.
• Set up and lead project meetings, record minutes, track actions, drive deliverables.
• Ensure compliance with governance, documentation, file management, and reporting processes.
• Coordinate with client stakeholders, CRE teams, facilities, vendors, landlords, and contractors.
• Coordinate workplace technology requirements including cabling, AV, security, and IT infrastructure.
• Provide regular project reports, budgets forecasts, and schedule updates to stakeholders.
• Monitor budgets and schedules, identify risks, and propose mitigations.
• Manage procurement activities including tendering, evaluation, and appointments with consultants and vendors.
• Prepare quotations, purchase orders, and orders with client vendors.
• Coordinate contracts and Master Service Agreements throughout the project lifecycle.
• Manage change orders and maintain financial controls.
• Attend site visits to monitor progress, quality, safety, and scope.
• Support occupancy planning, move management, and business continuity as applicable.
• Prepare close-out documentation including warranties and as-built records.

Skills

Stakeholder management

Communication

Problem-solving

MS Project

Excel

Travel willingness

Education

Bachelor's degree in Engineering/Architecture/Construction Management/Project Management

Tools

MS Project

Primavera P6

Job description

• Full-time

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success.

Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world

Who are you?

You are an expert Project Managerwith a minimum of6 years post-graduate experiencelooking for the next step or are currently undertaking a similar role in a similarenvironment.

The is a hybrid opportunity based in Toronto, Vancouver or Montreal. We also welcome applications from candidates elsewhere in Canada who are open to relocating to one of these locations.

Job Description

As a Project Manager dedicated to this Enterprise account, you will be involved in:

• Leading projects and individual workstreams throughout the design, procurement, construction, furniture installation, workplace transition, and close-out process, including coordination with client IT and technology teams.
• Supporting the delivery of retail, commercial, and corporate office fit-out projects, including tenant improvements, workplace modernization initiatives, office relocations, and occupied-space renovations.
• Working with client stakeholders to establish project budgets, schedules, and project delivery strategies during the feasibility and planning stages.
• Setting up and leading project meetings, recording meeting minutes, tracking action items, and driving deliverables to completion.
• Ensuring project compliance with client governance requirements, document controls, file management standards, and reporting processes.
• Collaborating and coordinating with client stakeholders, corporate real estate teams, facilities management, workplace services, consultants, client direct vendors, landlords, property managers, and contractors.
• Coordinating workplace technology requirements, including structured cabling, AV systems, security systems, access control, and other office infrastructure requirements.
• Providing regular project reporting, status updates, budget forecasts, and schedule updates to client stakeholders.
• Monitoring project budgets and schedules, proactively identifying risks, and recommending solutions to mitigate impacts to project objectives.
• Managing procurement activities, including tendering, evaluation, recommendation, and appointment of consultants, contractors, furniture vendors, and other project partners.
• Establishing quotations, purchase orders, and order placement with client direct vendors and service providers.
• Coordinating contracts, service agreements, and Master Service Agreements throughout the project lifecycle.
• Managing project change orders and ensuring proper documentation, approvals, and financial controls are maintained.
• Attending regular site visits during construction to monitor progress, quality, safety, and adherence to scope, schedule, and budget.
• Preparing and administering project observation and site inspection reports.
• Processing payments to consultants, contractors, and direct vendors in coordination with the consultant team.
• Managing deficiencies and punch-list activities through project completion.
• Participating in commissioning, testing, and turnover activities to ensure operational readiness.
• Supporting occupancy planning, move management, workplace transitions, and business continuity requirements where applicable.
• Administering and coordinating project close-out documentation, including warranties, as-built documentation, lessons learned workshops, and final project reporting.

Qualifications

• Minimum 6 years of experience as a Project Manager managing or supervising construction and fit-out projects.
• Experience delivering retail, commercial, and/or corporate office fit-out projects is required.
• Experience with workplace projects, tenant improvements, office relocations, workplace modernization initiatives, and occupied-space renovations is considered a strong asset.
• Bachelor's degree in Engineering, Architecture, Construction Management, Project Management, or a related field.
• PMP certification is highly desirable.
• Demonstrated ability to coordinate and manage multiple stakeholders, consultants, contractors, and vendors in a client-facing environment.
• Strong understanding of construction drawings, specifications, contracts, procurement processes, and project controls.
• Experience coordinating furniture, IT infrastructure, AV, security, and workplace technology installations is an asset.
• Proficient in MS Outlook, Word, Excel, PowerPoint, and project scheduling tools such as MS Project or Primavera P6.
• Strong financial acumen with experience managing project budgets, forecasting, and change management.
• Highly organized with the ability to manage multiple concurrent projects in a fast-paced environment.
• Strong communication, problem-solving, and stakeholder management skills.
• Comfortable working with technology and web-based project management platforms.
• Willingness to travel to project sites as required.

Additional Information

What's in it for you...

100% covered health and dental benefits for you and your dependents (including paramedical services)

Health spending account, to top up expenses not covered in the benefits program

RRSP option with company matching

Annual learning and development budget

Access to a range of online learning tools, and support for career development and growth

Coverage of one professional membership or license fee per year, if directly related to your role

We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days

A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives

Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

The base salary range for this full-time role is $95,000.00 - $120,000.00 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

This posting reflects an existing vacancy that we are actively hiring for.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

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