Project Manager, Product Operations

Canada Goose; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Project Manager in Product Operations, where you'll oversee the entire product lifecycle and ensure timely delivery of projects. This role offers the chance to work in a dynamic environment that values innovation and efficiency. You'll collaborate with cross-functional teams, manage project timelines, and drive process improvements. With a commitment to fostering an inclusive workplace, this is an opportunity to make a meaningful impact while growing your career. If you're passionate about product excellence and operational success, this role is perfect for you.

Benefits

Comprehensive Total Rewards Program

Career Growth Opportunities

Goose Rewards & ICON Rewards

Donation Matching

Paid Volunteer Time

Physical and Mental Health Support

Inspiring Leadership

Qualifications

• 5+ years of relevant management experience in project or product management.
• Required Bachelor's degree and PMP certification is a plus.

Responsibilities

• Maintain and update the master seasonal product calendar for the category.
• Manage changes to project timelines and communicate effectively with stakeholders.

Skills

Project Management

Organizational Skills

Time Management

Communication Skills

Problem-Solving

Leadership

Stakeholder Engagement

Education

Bachelor’s Degree

Project Management Professional (PMP) Certification

Tools

Microsoft Office

Excel

PowerPoint

Photoshop

Adobe Illustrator

MS Project

PLM Systems

Job description

Location:

Toronto

Address

100 Queens Quay East Toronto, Ontario M5E 1V3 Canada

Job Title

Project Manager, Product Operations

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview

About The Role:

Project Management

Calendar Progress Tracking

1. Maintain and continuously update the master seasonal product calendar for the category, ensuring visibility of progress against key milestones.
2. Track status at a style-level and category-level, surfacing delays or blockers early to prevent downstream impact.

Change Log Ownership

1. Manage and communicate changes to project timelines, deliverables, or scope through a structured change log process.
2. Partner with functional leads to document the “what,” “why,” and “impact” of any deviations from plan, ensuring stakeholders remain aligned.

Timeline Risk Identification & Mitigation

1. Proactively monitor potential risks to calendar adherence.
2. Lead timeline risk mitigation by facilitating stakeholder collaboration to propose solutions and alternative action plans (e.g., parallel development tracks, sample tiering, or timeline compression tactics), and drive cross-functional alignment on trade-offs.
3. Collaborate with cross-functional partners to develop workaround plans without compromising quality or commercial intent.

Status Reporting & Stakeholder Communication

1. Regularly synthesize and share timeline health status to key stakeholders, highlighting on-track items, upcoming risks, and mitigation steps in play.
2. Provide “calendar truth” for the category—ensuring teams have a single source of accurate milestone tracking.

Process Improvement & Efficiency

1. Identify, recommend, and implement process improvements based on best practices.
2. Drive continuous improvement efforts aligned with shifting business needs.
3. Lead initiatives to increase speed-to-market, enhance workflows, and reduce inefficiencies.

Product Knowledge and Product Calendar

Product Lifecycle Management

1. Oversee the full product lifecycle calendar management for the category—planning, execution, and final launch.
2. Build and execute product calendars that align with the integrated calendar, seasonal and market-driven timelines.
3. Support cross-functional teams with a deep understanding of product flow, timelines, and dependencies.

Reporting & Metrics

1. Monitor and communicate key calendar performance metrics.
2. Partner with stakeholders to track KPIs and applicable reporting needs.

Business Acumen

1. Deep understanding of product creation functions (Design, Merchandising, Product Development, Product Engineering, Sourcing, Capacity Planning, Production, Go-To-Market) and the overall business landscape.
2. Passionate about innovation, efficiency, and the future potential of the product line.

Facilitation & Leadership

Meeting & Workshop Facilitation

1. Run milestone, status and category meetings with precision—ensuring clarity of objectives, ownership, and action items.
2. Facilitate strategic category checkpoints that require alignment across disciplines.

Leadership Without Authority

1. Lead cross-functional teams through ambiguity and shifting priorities. Empower team members by driving alignment and clarity.
2. Able to challenge stakeholders when needed, push conversations and decisions forward, and protect timelines without losing momentum.

Stakeholder Engagement

1. Deliver tailored, strategic updates to Manager and applicable leadership, providing data-backed insights into category progress, risks, and solutions.
2. Build and maintain trust with global stakeholders, balancing transparency with problem-solving orientation.
3. Demonstrated ability to operate in a matrixed organization, with experience influencing stakeholders across Design, Development, Sourcing, Planning, Production and Merchandising.

Culture Champion

1. Model operational excellence, accountability, and team-first collaboration.
2. Reflect company values and culture—fostering inclusivity, joy, and purpose in fast-paced work.
3. Passion for product, process, and operational excellence, with a customer- and business-first mindset.

About You

1. Required Bachelor’s degree with minimum 5 years of relevant management experience, ideally in a fast-paced product or project management environment.
2. Project Management Professional (PMP) certification is highly desirable.
3. 5 years’ experience in project/product management ideally in product development, apparel, consumer goods, or manufacturing.
4. Advanced proficiency in Microsoft Office, with a strong emphasis on Excel and PowerPoint. Experience with Photoshop, Adobe Illustrator, MS Project, PLM systems is preferred.
5. Proven track record of outstanding organizational and time management skills in a management role.
6. Exceptional verbal and written communication skills and presentation skills with experience presenting to senior leadership and executive teams.
7. Naturally proactive and solutions-oriented—someone who sees around corners, takes initiative, and drives clarity in ambiguous situations.
8. Passion for product, process, and operational excellence, with a customer- and business-first mindset.

What’s in it For You?

1. A company built on Canadian roots and heritage.
2. Your work is recognized with a comprehensive and competitive Total Rewards Program.
3. Opportunities for career growth through numerous internal and external programs.
4. Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards.
5. Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about.
6. Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
7. Inspiring leaders and colleagues who will lift you up and help you grow.

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at [e-mail].