Project Manager, Global Digital Marketing

Manulife; Toronto; On-site; CAD 86,000 - 156,000; Full time

Job summary

A leading financial services company in Toronto is seeking a Project Manager to join their Global Digital Marketing PMO team. In this role, you will ensure successful project delivery, coordinate activities, and manage resources. The ideal candidate has expertise in project management, digital transformation experience, and familiarity with Agile methods. A competitive salary range of CAD $86,250 - $155,250 is offered, along with a comprehensive benefits package.

Benefits

Health insurance

Dental insurance

Mental health support

Wellness benefits

Qualifications

• Full lifecycle project management experience.
• Experience with Agile, Waterfall, and Hybrid methodologies.
• Ability to deliver interconnected products.

Responsibilities

• Ensure successful delivery of projects on time and budget.
• Coordinate activities across Global IT and external managers.
• Maintain project management assets.

Skills

Project management expertise

Knowledge of project management fundamentals

Experience with digital transformation projects

Familiarity with project management tools

Experience with Agile methodologies

Stakeholder management skills

Tools

Smartsheet

Job description

This is an exciting opportunity to join the Global Digital Marketing PMO team as a Project Manager. In this role, you will help shape and evolve project management standards and processes for digital product delivery. You’ll work closely with internal stakeholders and external vendors, contributing to our mission of delivering impactful digital experiences. This role offers the chance to influence business processes, build strong cross-functional relationships, and drive strategic digital transformation initiatives.

Position Responsibilities

• Responsible for successful delivery of projects, ensuring alignment with time, cost, and quality expectations.
• Deliver projects using Manulife’s project methodology; maintain master and individual project plans.
• Coordinate activities across internal Global IT and external project/account managers.
• Manage business and project risks, including contingency planning.
• Develop Statements of Work (SOWs) with external vendors.
• Ensure compliance with IT, Risk, and Digital standards and obtain necessary stakeholder signoffs.
• Maintain project management assets including: Project Plans & Charters, SOWs, RAID Logs, RACI matrices
• Provide cost/time estimates and monitor project budgets.
• Deliver regular status updates to project leads and stakeholders.
• Support product launch and adoption across segments.
• Ensure smooth transition from product team to IT support and operations.
• Define and monitor product success against KPIs and OKRs.

Required Qualifications

• Solid project management expertise with full lifecycle experience.
• Excellent knowledge of project management fundamentals.
• Experience with digital transformation projects and strategic product roadmaps.
• Familiarity with project management tools (e.g., Smartsheet).
• Experience with Agile, Waterfall, and Hybrid methodologies.
• Knowledge of Change Management, Incident Management, Release Management, and related ITIL processes.
• Proven ability to deliver interconnected products within a broader program roadmap.

Preferred Qualifications

• Successful track record in digital marketing and transformation product delivery.
• Experience with enterprise and cloud-hosted environments.
• Ability to work with outsourced and offshore development teams.
• Strong stakeholder management and influencing skills.
• Background in digital marketing and ability to build networks across internal groups and third-party vendors.

Manulife is an Equal Opportunity Employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

The salary range for this role is $86,250.00 CAD - $155,250.00 CAD. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.