Project Manager _ Eurofins Environment Testing

Eurofins Humangenetik & Pränatal-Medizin; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in environmental testing is seeking a Project Manager to ensure client requirements are met regarding data accuracy and regulatory compliance. The role involves direct client interaction, managing inquiries, and coordinating with internal teams for timely delivery. Ideal candidates will have a relevant degree and experience in lab or environmental testing.

Qualifications

• University degree or college diploma in a related field.
• Lab and environmental testing experience considered assets.

Responsibilities

• Act as primary contact for clients, ensuring data accuracy and regulatory requirements.
• Field customer environment testing inquiries and prepare bottle orders.
• Communicate any anticipated delays to customers.

Skills

Self-starter

Ambitious

Energetic

Education

University degree or college diploma

Tools

Excel

Word

PowerPoint

Aquis

Job description

Project Manager - Eurofins Environment Testing

• Full-time

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier, and more sustainable. From the food you eat to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical, and cosmetics products testing and in agroscience CRO services.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France, to over 58,000 staff across a network of more than 1,000 independent companies in over 54 countries, operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability, and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services.

Primary Purpose : This position is responsible for acting as the primary contact for clients on the phone or in person, ensuring all client requirements are met with respect to data accuracy, regulatory requirements, turnaround time, pricing, and bottle sets.

Key Responsibilities :

• Fielding customer environment testing enquiries and questions
• Receiving feedback from clients and arranging appropriate responses to needs
• Communicating to customers any deficiencies in samples or chain of custody data
• Discussing the project with the client to ensure clarity of the requirements, if necessary
• Preparing bottle orders for customer service and arranging transportation if necessary
• Working with department supervisors to track client data to ensure on-time delivery
• Communicating any anticipated delays to customer prior to due date
• Following up on any DQR requests from customers
• Occasionally preparing quotations with the guidance of the Sales Executives
• Assisting with administration tasks
• Other related duties as assigned

Minimum Requirements :

• University degree or college diploma in a related field
• Good understanding of IT and PC applications and software (Excel, Word, PowerPoint, Aquis, etc.)
• LIMS and transfer program experience considered an asset
• Self-starter, ambitious, and energetic
• Lab experience considered an asset
• Environmental testing experience considered an asset
• Regulatory experience considered an asset