Project Manager, Customer Support

BEUMER Group; Calgary; On-site; CAD 75,000 - 120,000; Full time

Job summary

An established industry player is seeking a Project Manager to oversee modernization projects in the logistics sector. This hands-on role demands strong project management and technical skills, as you will be responsible for planning, executing, and delivering multiple projects across North America. You will work closely with customers and stakeholders to ensure project success while maintaining high standards of quality and safety. This innovative firm values teamwork and offers a comprehensive benefits package, making it an exciting opportunity for professionals looking to make a significant impact in their field.

Benefits

100% medical and dental premiums covered

Group Retirement Plan with employer match

Life insurance at no cost

Generous paid time off

Long-term disability coverage

Qualifications

• Bachelor's degree in engineering or 5 years of PM experience required.
• PMP Certification needed or must obtain within a year.

Responsibilities

• Manage 10-20 projects simultaneously, ensuring timely delivery.
• Communicate with customers and stakeholders throughout projects.
• Create and control project budgets and schedules.

Skills

Project Management

Technical Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

Bachelor's degree in Engineering

PMP Certification

5+ years of relevant PM experience

Job description

Company Description

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!

Job Description

The Project Manager role is a hands-on position requiring excellent project management, technical, organizational and communication skills. This position is responsible for the planning, management, and execution of Customer Support upgrades and modernization projects for the Logistic/airport segments as well as New Sales projects within the Products segment within North America, Mexico, and Central America. The Project Manager will support both Customer Support and Products business segments.

Primary Responsibilities:

• Execution of modernization projects from contract signed to handover to customer.
• Managing several (10-20 projects) at the same time – ranging from $50,000 to $2,000,000.
• Organizing the projects through the Stage Gate model with planning, specifications, design, production, installation/commissioning planning and agreements to execute within the agreed timeframe.
• Continuous communication with customers, stakeholders, and the project team to ensure flow and commitment throughout the project.
• Being proactive and address opportunities and risks continuously.
• Responsible for the overall project delivery, quality/capacity wise, technically, timeframe and financially.
• Develop and update project schedule.
• Create financial reporting and control the project budget.
• Technical support to site during installation, commissioning, and final testing.
• Compiling report, track project tasks, update monthly status reports.
• Coordination and preparation for meetings.
• Follow up on action points and expedite critical activities.
• Keep project documents updated and communicate changes to project team.
• Ensure project health, safety and environmental standards meet or exceed legislated requirements and company policy.
• Efficiently close out projects including making sure all customer documentation is created and stored.
• PM Support for CS and Products segments - approx. 50/50.

Qualifications

Requirements/Skills and Abilities

• Bachelor's degree in engineering; mechanical, electrical, software, construction management, or similar technical field. Alternatively, at least 5 years of relevant industrial PM experience.
• Project management experience with delivering projects, preferably in the mechatronic/industrial automation industry.
• Strong technical background (electrical, mechanical, marine engineer or similar).
• Process oriented and able to implement project management processes based on PMO standards.
• Skilled project manager with cross-cultural understanding and good interpersonal, communication and collaboration skills; You can communicate with everyone.
• Hands-on approach, with the ability to motivate others toward success.
• Excellent report writing and presentation skills.
• Essential skills include planning and budgeting, project administration, and decision-making / creative problem-solving skills.
• Work closely with team members and decision makers to identify, recommend, develop, implement, and support cost-effective project delivery.
• Able to interface with all members of the organization in a professional, calm, helpful and courteous manner – including Senior Executive Management, Project Management, and external stakeholders.
• Strong, independent decision-making ability. Self-starter and possess a strong work ethic with a self-imposed desire to exceed everyday expectations.
• Participate in required on-going technical training to be a systems subject matter expert.
• Must be willing to travel and work as part of a global team of professionals as required (up to 25% of the time).
• PMP Certification is required or must obtain PMI/PMP Certification within one year of hire.

Additional Information

BEUMER is an innovative company where every employee is considered part of the family.
We recognize that our employees are our most valuable asset, and as such, we offer a comprehensive benefits package to our full-time employees. Best of all, there is no waiting period – benefits begin on your first day:

• We cover 100% of medical and dental premiums for you and your eligible dependents.
• Group Retirement Plan with a generous employer match, reflecting our commitment to your future.
• Life insurance is provided at no cost to all employees.
• A generous amount of paid time off.
• Long-term disability coverage (we’ve got you covered there too!).

BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under the law.

All your information will be kept confidential according to EEO guidelines.