Project Manager - Complex Claims

Firstonsite Restoration; Kitchener; On-site; CAD 70,000 - 90,000; Full time

Job summary

A restoration company in Kitchener is looking for a full-time Commercial Project Manager. You will scope and estimate restoration work, ensuring client satisfaction throughout the process. The ideal candidate has experience in the restoration industry, excellent communication skills, and must participate in a 24/7 on-call rotation. This role offers a competitive salary with benefits including a health plan and professional development opportunities.

Benefits

Competitive salary

Generous benefits package

Professional development

Qualifications

• Restoration/renovation industry experience required.
• Valid driver's license mandatory.
• Clean criminal record needed.
• Ability to participate in a 24/7 on-call rotation.

Responsibilities

• Scope and estimate work required for restoration.
• Manage restoration claims including water and fire damage.
• Consult with clients and ensure satisfaction throughout projects.
• Inspect project progress to meet timelines and quality standards.

Skills

Restoration/renovation industry experience

Knowledge of commercial building construction and codes

Experience planning and monitoring budgets

Excellent written and verbal communication skills

Strong interpersonal skills

Job description

First Onsite is seeking to hire a full-time Commercial Project Manager to scope and estimate the work required to restore properties to their pre-disaster state. This position ensures that property owners have an outstanding customer experience and are informed and satisfied throughout the process.

Our Commercial Project Manager enjoys a competitive salary, plus commission and generous benefits. We offer an exceptional extended health plan including medical, dental, and vision. Our other benefits include an employee assistance program, educational assistance, professional development, internal growth opportunities, the opportunity for national career movement, and a healthy work/life balance. If this sounds like a project management opportunity for you, apply today!

A DAY IN THE LIFE OF A COMMERCIAL PROJECT MANAGER

As a Commercial Project Manager, you play a key role in ensuring that commercial projects are completed on time to our quality standards. To the property owner, adjuster, and insurance company, you are the face of our company. You establish trust as you consult with clients about projects, answering their questions and following up with them to ensure complete satisfaction. You prepare accurate quotations, job costing, and estimating.

Throughout each project you manage, you inspect progress and work quality to ensure that emergency and rebuild timelines are met and limit business interruption to our clients. You manage all sorts of restoration claims including water damage, fire damage to both residential and commercial properties. As necessary, you resolve disputes and complaints cheerfully and in a professional manner. The strong relationships you build with home/business owners, adjusters, property managers, and other key players assist you in generating new leads. Your knowledge of the restoration/construction industry, your skills as an estimator, and your knack for sales help you excel in this project management position.

QUALIFICATIONS

• Restoration/renovation industry experience
• Knowledge of commercial building construction and codes
• Experience planning and monitoring budgets
• Valid driver's license
• Clean criminal record
• Ability to participate in a 24/7 on-call rotation
• Work activities may include physical labour, material handling and lifting, climbing ladders, wearing a respirator, and working in tight spaces (attics, basements, and crawlspaces)

Do you have excellent written and verbal communication skills? Are you a people person with strong interpersonal skills? Do you take accountability for your own decisions? Can you stay organized and manage your time efficiently? Do you enjoy seeing the results of a successful restoration/renovation project? If so, you may be perfect for this project management position!

If you love traveling for work and working on complex projects this job may be the perfect fit.

If you have experience in the restoration/renovation industry and feel that you would be right for this project management position, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

ConformÃment à la Loi de 2005 sur l'accessibilità pour les personnes handicapÃes de l'Ontario et au Code des droits de la personne de l'Ontario, First Onsite Restoration fournira des accommodements tout au long du processus de recrutement et de sÃlection aux candidats ayant des handicaps. Si vous êtes sÃlectionnÃ(e) pour participer au processus de recrutement et de sÃlection, veuillez informer les ressources humaines ou le gestionnaire de recrutement de la nature de tout accommodement(s) que vous pourriez nÃcessiter concernant tout matÃriel ou processus utilisà pour assurer votre participation Ãgale.