Project Manager, Accreditation (2025-351-CS)

WoodGreen Community Services; Toronto; Hybrid; CAD 75,000 - 85,000; Full time

Job summary

A community service organization in Toronto is seeking a Project Manager for Accreditation. This role involves leading preparation for the Canadian Centre for Accreditation survey, coordinating self-assessments, and managing cross-functional teams. The ideal candidate will have a Bachelor’s degree, 3–5 years of relevant experience, and strong organizational skills. This 18-month contract position offers a salary range of $75,000 to $85,000.

Qualifications

• 3–5 years of experience in accreditation or quality assurance.
• Strong project management skills with complex timelines.
• Proficient in data collection and reporting.

Responsibilities

• Lead organization through CCA self-assessment process.
• Develop and execute a comprehensive project plan.
• Coordinate logistics of the on-site or virtual survey.

Skills

Project management

Organizational skills

Communication

Stakeholder engagement

Education

Bachelor’s degree in Health Administration or related field

Master’s degree (preferred)

Tools

Microsoft Office Suite

Virtual collaboration tools

Job description

Competition #2025-351-CS	Project Manager, Accreditation (2025-351-CS)
Employment Type:	Contract Salary (18 months), Non-Bargaining Unit
Work Hours:	35 hours/week (M-F 9am-5pm)
Work Setting:	Onsite – Limited opportunities to work remotely
Salary:	$75,000 - $85,000
Application Deadline:	August 5, 2025 by 11:59 pm

Program Overview – Project Management Office, Central Services
The Project Manager, Accreditation is responsible for leading and coordinating all aspects of the organization’s preparation for the Canadian Centre for Accreditation (CCA) survey. Reporting to the VP, PMO, with a dotted line into the leadership team of the units undergoing surveys, this role ensures the organization meets CCA standards by overseeing self-assessments, evidence gathering, stakeholder engagement, and overall survey preparation and logistics. The Specialist plays a key role in fostering a culture of quality improvement and organizational readiness and will be responsible for guiding the organization to a successful survey.

This is an 18-month, full-time contract position focused on achieving successful CCA accreditation. The Project Manager, Accreditation will develop and execute a comprehensive project plan, liaising with internal departments and external stakeholders to meet key accreditation milestones. The role involves managing cross-functional teams, delivering training, supporting the survey process, and contributing to continuous improvement initiatives. Work will be hybrid, with opportunities to work remote, but some on-site presence required as needed to best support the team and through the actual survey period in November 2026.

What You Will Do

Project Planning & Coordination

• Develop and maintain a detailed work plan and timeline for all accreditation-related activities.
• Act as the main liaison with the CCA and coordinate communications with the survey team.

Self-Assessment & Documentation

• Lead the organization through the CCA self-assessment process.
• Collect and organize evidence to demonstrate compliance with accreditation standards.
• Conduct gap analyses and track progress on readiness indicators.

Staff Engagement & Training

• Provide training and orientation sessions for staff and leadership on CCA standards and survey expectations.
• Promote awareness and understanding of accreditation requirements across all levels of the organization.

Survey Readiness & Execution

• Coordinate the logistics of the on-site or virtual survey, including scheduling, materials preparation, and team briefings.
• Support surveyors and internal teams during the survey process.

Post-Survey Activities

• Assist in the debrief process and support development of post-survey action plans.
• Document lessons learned and recommend process improvements for future accreditation cycles.

Reporting

• Prepare regular updates and reports for leadership, highlighting status, risks, and recommended actions.
• Maintain organized records of all accreditation-related documentation.

What You Bring to the Team

• Bachelor’s degree in Health Administration, Business, Social Services, or a related field (Master’s preferred).
• 3–5 years of experience in accreditation, quality assurance, or program evaluation, preferably with CCA or a similar framework.
• Strong project management and organizational skills, with demonstrated ability to manage complex timelines and deliverables.

What Will Set You Apart

• Proficient in data collection, analysis, and reporting.
• High level of proficiency in Microsoft Office Suite and virtual collaboration tools (e.g., Teams, SharePoint).
• Excellent written and verbal communication skills.
• Experience facilitating meetings and delivering presentations or training.
• Ability to engage and collaborate effectively with diverse stakeholders, including senior leadership, program staff, and external partners.
• Familiarity with quality improvement methodologies and accreditation standards.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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