Project Manager

FNZ; Toronto; On-site; CAD 85,000 - 120,000; Full time

Job summary

FNZ is seeking a Project Manager in Canada to lead end-to-end delivery of complex financial services projects. You will manage a distributed team across multiple locations, ensuring on-time, on-budget, and high-quality outcomes while building strong client relationships at senior levels.

The role is within the Project Delivery team and reports to a project manager or account director associated with the client.

Qualifications

• Confident, proactive and able to take initiative in client and delivery focused environments.
• Independent, self-directing and delivery-focused working style.
• Commercially aware and business minded.
• Excellent organisational, administration and time management skills.
• Strong team communication skills, able to deal with internal and external clients.
• Strong written and oral communication skills.

Responsibilities

• Manage the delivery of projects through the full lifecycle from initiation to implementation.
• Ensure delivery aligns with the FNZ Software Delivery Lifecycle and quality controls.
• Create and maintain end-to-end project plans to deliver scope on time, budget and quality.
• Collaborate with the FNZ Solution Centre to design and test plans.
• Lead day-to-day project activities to achieve milestones.
• Maintain cross-functional relationships to agree scope, timelines and artefacts.
• Oversee estimation processes with Delivery Manager and Test Manager.
• Provide regular project status and financial reporting to the team and FNZ clients.
• Understand FNZ products and technologies to manage risks and dependencies.
• Develop mitigation plans for risks and issues and escalate as needed.
• Identify changes impacting FNZ commercially and inform Client Director.
• Engage 3rd party suppliers with appropriate contracting and oversight.
• Coordinate readiness activities and handovers ahead of go-live.
• Lead post-implementation reviews and capture lessons learned for sharing across PM community.
• Inspire and mentor project teams, promoting accountability and potential.
• Foster continuous improvement and support process enhancements.
• Resolve conflicts within the project team and stakeholders.
• Contribute to FNZ PM community sessions and best practices.

Job description

As a Project Manager you will be responsible for the end to end management of projects to contracted time, quality, and budget requirements. This will involve leadership of a distributed project team in multiple locations, and the proactive identification, management and resolution of risks and issues throughout the full project lifecycle.

The role requires a background in technology or management consulting with experienced in leading large projects within the financial services industry.

As a Project Manager at FNZ you may be involved in the delivery of a single large scale project or multiple smaller projects. This is a very client facing role and requires the ability to build strong relationships with customers, often at a senior level.

The role operates within the Project Delivery team with a reporting line to a project manager or account director associated to the aligned client.

Specific Role Responsibilities

Delivery Management

• Manage the delivery of the project through the full project lifecycle, from initiation through to implementation.
• Ensure the project delivers in-line with the FNZ Software Delivery Lifecycle (SDLC) and associated quality controls are met. Tracking that these are actively followed and managed on each project.
• Create and maintain an end to end project plan that delivers the agreed scope of the project to time, budget and quality criteria.
• Ensure the FNZ Solution Centre understands all build scope through approved designs and specifications in accordance with the SDLC, collaborate with them to create a build and test plan that delivers against project milestones.
• Be actively involved in the delivery of each project by coordinating the day to day running of the project to ensure it achieves its expected milestones.
• Have strong relationships and take accountability for working with all FNZ Directorates/areas to agree scope, timelines and artefacts in order to ensure delivery of the project in line with overall agreed plan.
• Take accountability for the overall estimating process for a project, and work collaboratively with the Solution Consultant, Delivery Manager, and the Test Manager to estimate the work effort required to deliver the project scope within the agreed timescales and budgets.
• Maintain accurate project status and project financial reporting for the entire project team.
• Provide timely, precise, accurate and comprehensive project MI both internally and externally to FNZ customers.
• Understand the FNZ products and technology so you are able to identify and manage risks, issues, assumptions and dependencies through the full project lifecycle.
• Build mitigation plans for all risks and issues, and take ownership for ensuring these mitigation plans are executed, or escalated as is appropriate.
• Understand the commercial environment FNZ operates within and be able to identify any changes which might impact FNZ commercially in advance to the Client Director.
• Have strong relationships with 3rd party suppliers and ensure they are engaged appropriately and contracts are in place and managed to ensure the required outcomes for FNZ.
• Manage all operational readiness activities associated to the project, as required, ensuring that the appropriate training and handovers take place ahead of go-live.
• Undertake post implementation reviews and ensure that lessons learned are captured and shared with the rest of the PM community
• Lead, manage and motivate a virtual team in multiple geographic locations, communicating project progress, and ensuring all team members take accountability for delivery.
• Motivate, mentor and encourage project team members to utilise themselves to their full potential and take accountability for their assigned work.
• Create a culture of continuous improvement on the project, support process improvement initiatives, and identify new process improvements.
• Swiftly resolve any conflicts within the project team and/or related stakeholders both within and out with FNZ.
• Be an active member of the PM community within FNZ, contributing to team sessions, supporting other Junior PMs and sharing best practice and lessons learned.
• Knowledge of the regulatory environment in which FNZ operates, be responsible for managing the impact of all regulatory changes and ensure future change is built into project plans so FNZ clients have a compliant platform.
• Responsible for ensuring that CASS compliance is considered and adhered to in all platform change projects.

Experience Required

Required Industry Knowledge

• Financial Services experience preferably investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate in.
• An understanding of the regulatory environment FNZ operate within.
• Managing 3rd party suppliers.
• Significant experience in leading the delivery of business critical projects, preferably Software implementations within Financial Services.
• Experience of managing stakeholders to executive levels.

Required Knowledge And Skills

• Confident, and able to take initiative given client and delivery focused environment;
• Independent, self-directing and delivery focused working style;
• Commercially aware;
• Excellent organisational, administration and time management skills;
• Good team communication skills, confident in dealing with internal and external clients;
• Highly developed written and oral communication skills

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP).

Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.