Project Manager

Ateliers Jacob; Montreal; On-site; CAD 70,000 - 110,000; Full time

Job summary

Ateliers Jacob is looking for a Project Manager to oversee custom kitchen projects from site measure to after-sales service. You will verify conditions on site, coordinate with designers, and ensure feasibility and scheduling across our plants and clients.

The role emphasizes client-focused service, attention to detail, and collaboration with installers to resolve issues and deliver final reports. Fluency in French/English is an asset in a bilingual environment.

Qualifications

• Experience coordinating kitchen/cabinetry projects or construction projects.
• Ability to review site measurements and feasibility.
• Strong scheduling and documentation skills.

Responsibilities

• Take site measurements and verify existing conditions;
• Review projects with designers to meet technical requirements;
• Assess feasibility based on resources, constraints and standards;
• Confirm appliance compatibility;
• Track scheduling in our internal management tool (Monday);
• Coordinate site access, resources and timelines;
• Support installers in the field and resolve issues;
• Inspect the site after installation and write the final report;
• Coordinate communication between plant, technicians and clients;
• Track project progress and ensure client satisfaction;
• Handle more complex files with courtesy and professionalism.

Skills

Organizational skills

Interpersonal skills

Client-focused

Independent

Project coordination

Tools

Monday.com

Excel

Job description

At Ateliers Jacob, we believe in the indescribable feeling a client gets when they first see their new kitchen, made possible by everyone’s unique contribution. For nearly 40 years, we’ve been building custom cabinetry with the same commitment: bringing talented people together to bring exceptional projects to life, in a dynamic and creative environment.

Ateliers Jacob is:

• A company specializing in custom cabinetry
• Nearly 40 years of industry expertise
• 200 employees across 2 plants and 2 showrooms
• 9 sister companies we actively collaborate with
• A passionate team committed to continuous improvement

As Project Manager, you oversee custom kitchen projects from start to finish, from the initial site measure to after-sales service.

Site measurements and technical review

• Take site measurements and verify existing conditions;
• Review projects with designers to make sure they meet technical requirements;
• Assess feasibility based on resources, constraints and standards;
• Confirm appliance compatibility;
• Track scheduling in our internal management tool (Monday).
• Coordinate site access, resources and timelines;
• Support installers in the field and resolve unexpected issues;
• Inspect the site after installation and write the final report;
• Work with clients and the team to adjust invoicing as needed.
• Respond to service call requests and order the required materials;
• Coordinate communication between the plant, technicians and clients;
• Track project progress and ensure client satisfaction;
• Handle more complex files with courtesy and professionalism.

Your profile

• Excellent organizational and interpersonal skills;
• Proficiency with digital tools (Monday, Excel, etc.);
• Bilingualism (French/English) is an asset;
• Independent, detail-oriented and client-focused.