Project Manager

FirstOntario Credit Union; Hamilton; Hybrid; CAD 81,000 - 112,000; Full time

Benefits offered by this job

Top-tier health benefits

Yearly health spending account

Mental health benefits

Flex-work environment

Volunteer program

Employee and Family Assistance Program

Job summary

FirstOntario Credit Union is seeking a Project Manager to lead cross-functional corporate projects, coordinating with sponsors, delivery partners, and stakeholders to deliver on time, on budget, and to quality standards.

You will drive governance, manage risks, and ensure compliance with policies while fostering strong relationships and continuous improvement across the project lifecycle.

Qualifications

• Two years of hands-on project management experience.
• Post-secondary degree or diploma in Business or related field.
• Financial industry experience is an asset.
• PMP certification is preferred.
• Proficient with MS Project, ServiceNow, SharePoint, PowerPoint; advanced Excel helpful.

Responsibilities

• Lead projects with sponsors and partners to deliver on time and within budget.
• Serve as primary escalation point for project management queries.
• Organize and facilitate discussions with key partners.
• Develop relationships and support partners through challenges in the project lifecycle.
• Identify and manage project risks and issues.
• Coordinate resource allocation to meet milestones.
• Contribute to portfolio planning and prioritization of projects.
• Assist with business requirements and project scoping.
• Ensure compliance with regulations and FirstOntario policies.
• Provide end-to-end project support with clear communication and timely updates.
• Maintain status reports, RAID logs, change orders, and governance artifacts.

Skills

Two years PM experience

PMP certification

Stakeholder management

Communication skills

Autonomy and team work

Flexibility

Education

Business-related degree or diploma

Tools

MS Project

ServiceNow

SharePoint

PowerPoint

Excel

Job description

Why FirstOntario?

• Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
• Enhanced mental health benefits through SunLife and TELUS Health
• Flex-work environment
• Company-wide Employee Volunteer program (Blue Wave Program)
• Employee and Family Assistance Program

Why FirstOntario?

• Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
• Enhanced mental health benefits through SunLife and TELUS Health
• Flex-work environment
• Company-wide Employee Volunteer program (Blue Wave Program)
• Employee and Family Assistance Program

Job Overview

The Project Manager is responsible for providing leadership and support to internal stakeholders in relation to the coordination and management of corporate projects. They are a champion of project delivery and governance across the organization.

Role

• Work closely with your manager, project sponsors, and delivery partners (internal and external) to implement a variety of projects, on-time, on-budget, and to quality standards
• Serve as the primary escalation point for any project management queries
• Organize and facilitate collaborative discussions with key partners as required
• Develop relationships with your key partners and support them through any challenges during the full project management life cycle
• Proactively identify and manage project risks and issues
• Work proactively with delivery partner leads tohelp them manage resource allocation in order to ensure sufficient capacity to achieve project milestones
• Actively contribute to portfolio planning to help identify and prioritize corporate projects
• Assist when required with the development of comprehensive business requirements and assist in project scoping with key partners
• While working in collaboration with key partners, ensure there is a mitigation plan in place for all enterprise risk factors
• Ensure all key partners are in compliance with applicable regulations, legislation and FirstOntario policies and procedures
• Deliver end-to-end project support to internal and external stakeholders through the full project management lifecycle with timely and clear communication throughout
• Meticulously maintain up-to-date status reports, financial records, RAID logs, change orders and any other required artifacts, and present as requested to your manager, Steering Committee and other governance bodies
• Thoroughly conduct project post-implementation reviews and create recommendations in order to identify successful elements and share learning opportunities with stakeholders at all levels to inspire continuous improvement of project management processes and standards
• With your team, select, develop, implement and manage Project Management methodologies (policies, system monitors and controls etc.) that fit the requirements and culture of FirstOntario and help meet FirstOntario's strategic goals
• Support and provide counsel to stakeholders to assist in achieving successful project outcomes
• Collaborate with your peers and stakeholders to add to the collective innovative thinking that can drive new business ideas for FirstOntario
• Be a change leader as FirstOntario continues to adapt to new and exciting ways of delivering business services
• Perform other duties as required

Required Skills

• Have a minimum of two (2) years of hands-on Project Management experience
• Post-secondary degree or diploma in Business or a related field
• Financial industry experience is an asset
• Have the Project Management Professional certification
• Be adept at applying formal project management practices and other mandated procedure, with the ability to adapt to extraordinary scenarios by using flexibility and creativity
• Be highly proficient using MS Project, Service Now, SharePoint, and PowerPoint; advanced Excel skills an asset
• Be equally comfortable working independently with a high degree of autonomy and within the constructs of a structured team environment
• Stay current with the latest trends and developments in Project Management tools and practices
• Be detail-oriented, analytical, and pragmatic; use good judgment and have an incredible passion for ensuring the accuracy in all of your work
• Have a genuine customer-service bias (e.g., be quick to respond to client requests; adapt to changing priorities)
• Demonstrate thought leadership; actively learn and openly share your knowledge with the team
• Maintain a high level of integrity, confidentiality, and be trustworthy
• Strong written and verbal communication and presentation skills
• Be open to flexible work hours including evening and weekends as the job demands and travel as required

This posting is for an existing vacancy.

Salary Range: $81,110 to $111,527 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.