Project Director, Connected Care

Altum Health; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Project Director to lead transformative healthcare initiatives. This role involves collaborating with various stakeholders to implement innovative care models aimed at enhancing patient experiences. The successful candidate will oversee projects from inception to completion, ensuring alignment with organizational goals and managing stakeholder engagement effectively. Join a dedicated team committed to making a meaningful impact in healthcare across Ontario, where your expertise will help shape the future of integrated care for seniors and communities.

Benefits

Competitive offer packages

Healthcare of Ontario Pension Plan (HOOPP)

Flexible work environment

Opportunities for development and promotions

Corporate discounts (travel, restaurants, etc.)

On-site gyms

Qualifications

• 6-10 years of healthcare project management experience.
• PMP designation and change management certification are assets.

Responsibilities

• Lead implementation of system transformation initiatives.
• Work with Ontario Health Teams to deliver new care models.

Skills

Healthcare Project Management

Stakeholder Engagement

Change Management

Risk Analysis

Communication Skills

Team Building

Education

Undergraduate Degree in Health Administration

Master’s Degree in Healthcare Administration

Tools

Microsoft Office

Google Suite

Zoom

Outlook

Job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
Position: Project Director
Site: Toronto General Hospital
Department: UHN Connected Care
Reports to: Sr. Director, UHN Connected Care
Salary: Commensurate with experience and consistent with UHN Compensation Policy
Hours: 37.5 per week
Status: Permanent Full-Time (contingent on funding)

Connected Care is a strategic business unit at UHN focused on developing and delivering innovative models of care. Our work focuses on transformative care experiences for patients, essential care partners and care provider teams. We break down barriers to change, bringing together policy makers, funders, thought leaders, clinicians and patients to the table to build solutions together.

Connected Care partners with a number of groups to spread and scale transformative change models, including partnering with OpenLab to lead the NORC Innovation Centre (NIC). The NIC aims to transform the way health care is delivered and experienced by seniors living in the community. The Centre’s mission is to advance a 21st century model of integrated care in NORC buildings across Toronto, and to develop health, social, and technology interventions that support healthy aging. The initial focus for the Project Director will be to lead the spread and scale of UHN’s NORC model of care across Ontario.

Position Summary:

Reporting to the Sr. Director, UHN Connected Care, the Project Director will be responsible for leading the implementation and operations of system transformation initiatives. The successful candidate will be responsible for working with Ontario Health Teams, delivery and care partners across the health system to deliver new care models to support Ontarians.

Duties:

• Leads the expansion of innovative and proven models of care, working with stakeholder groups across Ontario, including planning, facilitation, managing communities of practice and monitoring for impact
• Works closely with internal and external stakeholders to design, implement and evaluate local efforts, including a strong focus on systems level change and providing backbone support including change and project management
• Assumes overall end-to-end ownership of initiatives throughout the project life cycle, and ensures milestone and on-budget completion i.e., oversee the expansion of the NORC model from start to finish
• Develops and evolves strategic partnerships across sectors to deliver services and programming
• Regularly interfaces with project stakeholders at various levels to build and maintain strong relationships
• Develops, implements, manages and reviews short and long-term plans, and assesses alignment with mission and goals of UHN
• Regularly monitors stakeholder engagement and reports on implementation progress, risks and issues to Sr. Director, Connected Care on a regular basis and identifies strategies to minimize/ resolve
• Maintains relevant budget and collaborates regularly with project and operations managers; takes remedial action to attain budget targets in consultation with relevant team members
• Manages procurement of goods and services, vendor contract, relationships and delivery
• Manages site and clinical team members, including capacity building and coaching
• Provides input and recommendations to support various teams and subject matter experts relevant to assigned initiatives

Qualifications

• Undergraduate Degree in Health Administration, Business or related field required; Master’s degree in Healthcare Administration, Business Administration or related field is preferred
• Minimum 6 -10 years Healthcare Project and Management experience
• Project Management Professional (PMP) designation and Change Management Certification are assets
• Clinical operations experience is required
• Demonstrated track record of successfully delivering complex, multi-stakeholder projects in a public sector environment
• Experience leading health care implementation projects, preferable in an integrated care setting
• Demonstrated ability to utilize both project and change management methodologies effectively
• Able to facilitate and communicate effectively with leaders from both internal and external healthcare organizations, and project stakeholders
• Highly skilled at anticipating and analyzing risks and issues, exploring alternatives, and developing appropriate recommendations with project team and subject matter experts
• Ability to independently manage multiple projects and prioritize competing needs
• Ability to perform in multiple roles and contribute to project, operational or strategic initiatives

Experience:

• Excellent interpersonal and stakeholder relationship skills
• Strong tactical and critical / strategic thinking skills
• Proven ability to adapt to a fast-paced, dynamic environment
• Ability to communicate in a clear, concise manner both written and verbal
• Excellent at team-building, listening, coaching, group facilitation and conflict resolution skills
• Highly competent computer skills, including Microsoft Office, Google suite, Zoom, and Outlook applications
• Able to manage ambiguity and adapt to shifting contexts
• Skilled at integrative thinking and familiar with processes of co-creation
• Excellent communicator, who is adept at unifying stakeholders (e.g. government, health system leaders,
• frontline workers, seniors, caregivers, designers, researchers, industry)
• Passionate about social innovation and creating positive change

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPPhttps://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Vaccines are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.