Project Director

Altec Integrated Systems; Coquitlam; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading technology firm is seeking a Project Director to manage the project management department in Coquitlam, Canada. This role requires overseeing complex projects, mentoring staff, and ensuring customer satisfaction while maintaining profitability. The ideal candidate will have a bachelor's degree, at least 10 years of project management experience, including significant leadership experience, and a PMP designation. Strong financial acumen and competencies in communication and problem-solving are essential. The role offers an opportunity to lead initiatives to improve project practices.

Qualifications

• Minimum of 10 years of project management experience.
• At least 5 years in a leadership role.
• Proven experience managing large-scale, complex projects.

Responsibilities

• Oversee the project management department.
• Establish standardized project management practices.
• Foster strong client relationships.

Skills

Leadership

Financial acumen

Project management software

Problem-solving

Communication

Education

Bachelor's degree in Management or Engineering

Project Management Professional (PMP)

Tools

ERP systems

Job description

The Role

The Project Director is responsible for overseeing the project management department and ensuring the successful delivery of complex, high-value projects across the organization. This role combines strategic oversight with hands-on involvement in key projects, balancing customer satisfaction, profitability, and risk management. The Project Director mentors and develops the project management team, sets standards for best practices, and acts as a trusted partner to both customers and executive leadership. With authority to make critical project decisions, the Project Director drives operational excellence, fosters strong customer relationships, and ensures Altec's reputation for delivering innovative and reliable solutions.

Key responsibilities

• Department Leadership : Oversee the project management department, setting direction, best practices, and priorities. Mentor and guide Project Managers, Project Coordinators, and the rest of the project management team to strengthen capabilities.
• Project Oversight : Oversee projects from initiation through to customer sign-off, ensuring delivery meets scope, schedule, and budget. Manage risk proactively and provide authority to make decisions that achieve customer satisfaction
• Process & Standards Development : Establish and continuously improve standardized project management practices, tools, and templates to drive consistency and efficiency across the company
• Project Management : While the primary focus of this role is to oversee the project management department, the Project Director may also directly manage select high-value or complex projects.
• Customer Relationships : Along with project managers, act as a primary customer interface from contract execution to completion. Foster strong client relationships, manage expectations, and ensure high levels of customer satisfaction throughout the project lifecycle.
• Performance Metrics & Reporting : Define and track project KPIs (budget adherence, schedule compliance, customer satisfaction) and present regular updates to senior leadership.
• Financial Accountability : Oversee project budgets and financial performance. Ensure timely customer payments and alignment with financial targets.
• Subcontractor & Supplier Management : Oversee the subcontractor and supplier management processes to ensure performance, quality, and contract compliance. Manage relationships to ensure timely and effective contribution to project delivery.
• Cross-Functional Collaboration : Work closely with senior management in engineering, production, and operations to schedule resources and align project requirements with company capacity. Ensure communication and collaboration across departments.
• Strategic Delivery : Lead initiatives that improve project management practices, increase efficiency, and enhance customer satisfaction. Ensure continuous improvement and scalability within project delivery processes.

Requirements

• Bachelor's degree in Management or Engineering, or equivalent combination of formal education and experience in project management.
• Minimum of 10 years of project management experience, preferably in engineering or manufacturing environments, with at least 5 years in a leadership role overseeing other project managers or a project management department.
• Project Management Professional (PMP) designation required.
• Proven experience managing large-scale, complex projects in manufacturing, automation, or engineering-based industries.
• Strong financial acumen, with demonstrated ability to manage budgets, project profitability, and forecasting.
• Experience in customer relationship management, contract negotiation, and managing subcontractors
• Knowledge of engineering disciplines (mechanical / electrical) is an asset.
• Strong competencies in leadership, communication, organizational skills, problem-solving, scheduling, and digital tools (e.g., project management software, ERP systems).