Project Coordinator, IT Field Services

Aramark Canada; Mississauga; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Vacation—3 weeks

Health benefits

Pension plan

Employee assistance

ERGs

Educational assistance

Career development

Safe & supportive workplace

Job summary

Aramark Canada is seeking an IT Field Services Project Coordinator to support technology deployments, upgrades, and ongoing field initiatives across client locations. You will coordinate schedules, vendor communications, and go-live activities while ensuring governance and documentation are up to date.

The role requires at least 3 years in project coordination, strong Microsoft 365 skills, and bilingual English/French proficiency.

Qualifications

• Requires college diploma or university degree in IT, Business, Project Management, or related field.
• Minimum 3 years of experience in project coordination, technology deployment, field services, or IT operations.
• Experience with POS, infrastructure, and vendor coordination is preferred.

Responsibilities

• Coordinate technology project planning and execution across client locations, including POS implementations, infrastructure upgrades, and hardware refreshes.
• Create and maintain schedules, task lists, logs, and status reports; track milestones, risks and issues.
• Serve as a liaison between Operations, clients, vendors, and IT; manage meetings and project communications.

Skills

Bilingual English/French

Project coordination

Stakeholder management

Microsoft 365

Vendor coordination

Reporting & documentation

Multi-site deployments

Education

College diploma or university degree in IT, Business, or Project Management

Tools

Project management tools

Ticketing systems

Procurement tracking

Job description

Job Description

Aramark Canada is seeking an IT Field Services Project Coordinator to support the successful delivery of technology projects across our diverse portfolio of client locations. This role will coordinate technology deployments, system upgrades, hardware refreshes, and operational initiatives while serving as a key liaison between field teams, business stakeholders, vendors, and clients. The successful candidate will be highly organized, customer-focused, and comfortable managing multiple priorities in a dynamic, fast-paced environment. Experience supporting POS, infrastructure, and field technology deployments is considered an asset.

Job Responsibilities

Project Coordination and Execution

• Coordinate the planning and execution of technology projects, including POS implementations, infrastructure upgrades, hardware refreshes, new account openings, and decommissioning activities.
• Create and maintain project schedules, task lists, action logs, and status reports.
• Track project milestones, deliverables, dependencies, risks, and issues, escalating concerns when necessary.
• Support project managers and field services leadership in maintaining project governance and documentation.
• Assist with go-live planning, stabilization activities, and post-implementation follow-up.

Stakeholder and Vendor Management

• Serve as a key point of contact between Operations, clients, vendors, and IT teams.
• Coordinate meetings, project communications, and project status updates.
• Follow up with vendors and internal support teams to ensure issues are resolved and commitments are met.
• Support procurement activities, including purchase order tracking and equipment coordination.

Reporting and Administration

• Maintain accurate project records, documentation, and reporting dashboards.
• Prepare project status reports for leadership and stakeholders.
• Support budgeting activities by tracking project expenditures, hardware purchases, and vendor invoices.
• Identify process improvement opportunities and contribute to operational efficiencies within the Field Services team.

Working Conditions

Hybrid/remote environment with occasional support for after-hours deployments when required.

Qualifications

• College diploma or university degree in Information Technology, Business, Project Management, or a related field preferred.
• Minimum of 3 years of experience in project coordination, technology deployment, field services, or IT operations.
• Experience supporting multi-site technology projects and working with vendors, service providers, and cross-functional business teams.
• Strong proficiency with Microsoft 365, including Excel, Word, PowerPoint, Teams, and Outlook.
• Experience using project management and ticketing tools, creating reports, maintaining project documentation, and analyzing project data.
• Experience with POS systems, endpoint devices, networking, or infrastructure projects is considered an asset.
• Required: Bilingual proficiency in English and French.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world. You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

What We Offer You

Time to Recharge

Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.

Comprehensive Health Benefits (No Waiting Period!)

From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more because your health matters.

Future Security

A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark helping you grow your retirement savings faster.

Well-Being Support

Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need it.

Inclusive Community

Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.

Continuous Learning

Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.

Career Growth

Clear career path planning and development opportunities tailored to your skills and aspirations.

Safe & Supportive Workplace

We are deeply committed to providing a safe, healthy, and positive work environment for all.