Project Coordinator - Health Quality Simcoe

Simcoe County; Midhurst; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading county health department is seeking a Project Coordinator to oversee various improvement initiatives and projects. This role involves project management, collaboration with stakeholders, and ensuring legislative compliance, aiming to enhance service delivery and quality outcomes for the county's residents.

Qualifications

• Minimum five years’ experience in healthcare, including three years in project management.
• Solid communication skills for report preparation.
• Experience leading project teams.

Responsibilities

• Manage projects using best practice project management methods.
• Support service evaluation activities and assist in gathering information.
• Prepare regular project status reports and conduct meetings.

Skills

Leadership

Communication

Organizational Skills

Project Management

Education

Diploma or Degree in Health Sciences, Quality Management, Business Administration

Lean Certification (Green Belt or higher)

Certificate in Project Management from PMI

Tools

Microsoft Office

Job description

The Project Coordinator provides support and guidance of the ongoing development, implementation, monitoring and evaluation of improvement initiatives and projects to develop and deliver on key strategic deliverables and milestones. The Project Coordinator is responsible for project management, to support operations to meet legislative, professional practice & customer service requirements, and contributes to an effective, responsive, and accountable Health Quality Simcoe department.

DUTIES AND RESPONSIBILITIES (not listed in order of priority)

1. Manage, implement, and evaluate projects, through using best practice project management methods for project execution and management including project charters; project objectives / parameters; schedule of deliverables; project plans / timelines; project resource requirements; workplans and work breakdown structures.

2. Support service evaluation activities through the gathering requirements for data collection, indicators, benchmarks and needed analysis to measure success within programs and initiatives including risk indicators, performance metrics, quality improvement activities, and outcomes.

3. Assist in gathering information for assessments against global standards,

4. Assist with the coordination of Health and Emergency Services surveys and evaluations, including gathering requirements for the refinement of survey tools and developing communication strategies for survey roll out. Through collaboration with Decision Support Coordinators, review the survey data analysis to identify drivers of success, develop action plans and support the dissemination of findings through report writing.

5. Develop, monitor, and track action planning in response to findings from service evaluations, inspections and audits.

6. Define frameworks for new initiatives (RFPs), funding proposals, etc. Seek out, research, and identify funding and grant opportunities to assist in financing Health & Emergency Services special projects.

7. Conduct the preparation of proposals, business cases, research / analysis / position papers, briefing documents, project status updates, presentations, correspondence, and Committee and Council reports.

8. Research and identify potential grant funding opportunities for Health and Emergency Services.

9. In collaboration with Operation’s subject matter experts, write and submit persuasive grant proposals to secure funding, monitor the success of the proposed initiatives and provide stakeholders with feedback and reporting of outcomes.

10. Assist with tracking finances for approved grant funding including reconciliation of spending, maintenance of budget and analyze feasibility of options.

11. Provide guidance and leadership to the project team members to facilitate progress on key deliverables. Assist with tracking performance measures and project outcomes for approved grant funding to write and submit grant funding progress and final reports.

12. Monitor project milestones continuously driving improvement and adherence to best practices.

13. Prepare regular project status reports and conduct project status meetings with project teams; Identify, negotiate, and resolve project issues; provide regular briefings and updates during project life cycle, make recommendations related to any identified project issues, and ensure the achievement of project outcomes / objectives.

14. Evaluate project outcomes in relation to impacts on system performance and make recommendations for action plans that continuously drive improvement and support adherence to best practices.

15. Support Quality Improvement initiatives through utilizing Lean process improvement tools such as : root cause analysis, value stream mapping; plan-do-study-act cycles, time analysis and resource allocation.

16. In collaboration with Operations, provide oversight and support of ongoing revisions to processes and procedures to maintain a high standard of care to benefit the clients, residents, staff, families and volunteers.

17. Collaborate with stakeholders to develop and implement standardized procedures, protocols, and evidence-supported practices, based on project outcomes.

18. Support Health and Emergency Services Management Committees with annual planning and goal setting to ensure projects and initiatives align with HES long-term business goals, and prioritizing projects and initiatives within annual quality and action plans that aim to improve and / or meet legislative requirements.

19. Support department steering committees and maintain a documentation of committee discussion items while acting as the liaison and project representative between project leads and the department key stakeholders, as well as with departments from other divisions.

20. Research best practices to provide recommendations to support continuous quality improvement and adherence to current industry standards.

21. Provide input to the Manager, Professional Practice & Client Experience for the Health Quality Simcoe department strategic and business planning, as appropriate.

22. Develop and maintain cooperative and collaborative relationships with internal and external business partners.

23. Participate in and demonstrate an understanding of patient safety principles and practices into all day-to-day activities. Follow all safe work practices and procedures and immediately communicate any activity or action which may constitute a risk to patient safety.

24. Participate in committees as required.

25. Perform other duties as assigned, including redeployment in emergency situations.

26. Work in compliance with the Occupational Health & Safety Act, the Fixing Long Term Care Act, the Ambulance Act and their regulations in performing duties in a safe manner and follows all County of Simcoe Health & Safety policies, procedures and legislation.

27. Maintain confidentiality in accordance with the Municipal Freedom of Information and Protection of Privacy Act, and the Personal Health Information Protection Act.

CORPORATE COMPETENCIES

Has knowledge of and demonstrated ability in our corporate competencies :

• Acts with the Customer in Mind
• Ensures Accountability
• Continuously Seeks to Improve Work Processes
• Communicates with Impact
• Is Resilient

EDUCATION, TECHNICAL SKILLS AND CERTIFICATION

• A diploma or degree in Health Sciences, Quality Management, Business Administration or a related field. This job may be considered for educational equivalency in accordance with County Policy.
• Completed Lean Certification (Green Belt or higher) the Canadian Healthcare Association (CHA) program on continuous quality improvement, the Certified Professional in Healthcare Quality (CPHQ) or an equivalent program preferred.
• Certificate in project management from PMI an asset.
• Solid communication skills both written and verbal to interpret legislation, prepare reports, develop policies, and effectively communicate information to the interdisciplinary team. Presentation skills are an asset.
• A working knowledge of computers, their application and related software essential in order to generate necessary reports.
• Organizational skills to prioritize work and ensure deadlines are met.
• Criminal Records Check with Vulnerable Sector Screening that is less than six (6) months old at time of hire.
• As a condition of employment, candidates are required to submit documented results of TB testing, as per Public Health requirements.
• Valid G class drivers license and access to reliable vehicle.

EXPERIENCE

• Minimum five (5) years’ experience in healthcare, preferably in Paramedic Services or Long Term Care, including three (3) years’ experience in project management.
• Demonstrated knowledge and understanding of the demographics and populations at risk, within the County of Simcoe.
• Experience leading project teams.

EFFORT

• Mental effort and concentration required for report and / or grant writing.

WORKING CONDITIONS

• Regular office environment.
• Requirement to travel within Simcoe County.
• Some communication situations can be difficult.
• Ability to work remotely if required.

COSIND

Salary Grade Union Non Union

Personal information provided is collected under the authority of the Municipal Act (2001) and will be used to determine eligibility for employment.