Project Coordinator

Who We Are

North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You’ve probably seen our products in the media featured on TV shows and magazines such as HGTV, Style At Home, and House & Home, or by one of our Instagram influencers.

Why should you work for Metrie? With us, you’re more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team and are committed to cultivating a diverse and inclusive workplace for everyone.

Watch this video to see why our employees feel like they truly belong here: Metrie's Brand Purpose

What You’ll Do

The Project Coordinator is responsible for managing multi-family projects from start to finish to achieve a high level of IFOTIS, claim avoidance, and overall financial success. The incumbent will also be responsible for developing and maintaining positive customer relationships and keeping current on company products, sales procedures, and market conditions.

Responsibilities

• Multi-Family Project Focus

  • Ensuring order specifications are accurate, signed off, and entered accurately and timely.

  • Support quoting tasks, cost control, and freight decisions.

  • Support customer relationship management.

• Teamwork

  • Collaborate within cross-functional teams to keep management and customers up to date on shipping schedules.

  • Work with the outside sales team to drive sales by operating leads, proactively quoting, and following up on lead generation.

• Work closely with the Outside Sales, Operations, Procurement, and supplier teams to satisfy customer needs and project close rates.

• Achieve 95%+ IFOTIS rates through ownership of projects from vetting specifications to shipping and accounts receivable.

• Maintain and keep current detailed records, reports, and customer data.

• Effectively represent Metrie’s interests when dealing with customers, the community, employees, and suppliers.

Qualifications

• Understanding of the building industry and construction practices preferred.

• High level of proficiency with web-based computer services.

• Strong utilization and understanding of spreadsheets.

• Strong written and oral communication skills.

• Prior CRM Tool training/use is an asset.

• Prior sales/customer support experience is an asset.

• Bachelor’s Degree.

What You’ll Enjoy

• Competitive pay range.

• Working for a well-established leader in the industry.

• Benefits: health, dental, and vision.

• RRSP and DPSP programs.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team.

Metrie conducts pre-employment screening including but not limited to criminal background checks for all final candidates.