Project Coordinator

Canada West; Abbotsford; On-site; CAD 65,000 - 75,000; Full time

Job summary

A leading North American insurance brokerage is looking for a Project Coordinator to support operational initiatives. The ideal candidate has 3 years of project coordination experience, strong organizational skills, and proficiency in Microsoft Office. Responsibilities include developing project plans, coordinating meetings, and enhancing operational efficiencies. Join a collaborative environment that offers opportunities for growth and competitive compensation.

Benefits

Comprehensive benefits

Paid time off

Bonuses

RRSP matching

Collaborative environment

Qualifications

• 3 years of experience coordinating or supporting projects.
• Ability to manage timelines and documentation.
• Experience in the insurance or financial services industry is a plus.

Responsibilities

• Assist in developing and maintaining project plans.
• Coordinate meetings and status updates with stakeholders.
• Support projects aimed at improving operational efficiency.

Skills

Project coordination

Cross-functional collaboration

Strong communication skills

Proficiency in Microsoft Office

Organizational skills

Tools

Microsoft Project

Power BI

Asana

Smartsheet

Job description

Hi, we're HUB!

We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists. We bring clarity to a changing world with tailored solutions and unrelenting advocacy so you're ready for tomorrow.

The Opportunity!

Reporting to the AVP of Operations Site Support and collaborating closely with the Operations Support team, Retail, and Senior Leadership, the Project Coordinator plays a vital role in supporting the successful planning, coordination, and execution of operational and strategic initiatives across the organization.

This role is ideal for a highly organized, detail-oriented individual with a strong interest in project delivery, process improvement, and cross-functional collaboration. The Project Coordinator will support multiple initiatives, track progress, communicate updates, and ensure key deliverables stay on schedule.

What you will bring to our team:

• 3 years of experience coordinating or supporting projects across multiple phases of the project life cycle.
• Experience working with cross-functional teams to plan, execute, and deliver business or operational projects.
• Ability to manage project documentation, timelines, and status tracking in a deadline-driven environment.
• Strong communication and stakeholder engagement skills; able to coordinate across departments and present to diverse audiences.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook); experience with reporting tools such as Power BI is a plus.
• Familiarity with project management tools or platforms (e.g., Microsoft Project, Asana, Smartsheet).
• Strong organizational skills with high attention to detail and the ability to manage multiple tasks simultaneously.
• Team-oriented mindset with initiative, problem-solving abilities, and a commitment to continuous learning.
• Exposure to project delivery methodologies such as Waterfall or Agile is an asset.
• Experience in the insurance or financial services industry is a bonus but not required.

A day in the life:

Project Planning and Coordination

• Assist in developing and maintaining project plans, schedules, and documentation for initiatives related to all lines of business.
• Coordinate meetings, agendas, and status updates with stakeholders from all lines of business, Operations, and IT.
• Monitor timelines and milestones, identifying and escalating risks or delays that could impact compliance, client service, or business continuity.
• Support the creation of project budgets and financial tracking.
• Assist with drafting and maintaining project charters.
• Develop and deliver presentations for project planning, kick-off meetings, and stakeholder updates.
• Support all phases of the project life cycle from initiation to closure, related to personal lines auto and commercial insurance operations.

Communication and Documentation

• Prepare and distribute project updates, summaries, and documentation tailored to various audiences.
• Serve as a liaison between business units, support teams, and leadership to ensure alignment and timely execution.
• Support communication of project goals, timelines, and expectations across teams.

Administrative and Delivery Support

• Support projects aimed at improving operational efficiency and business processes.
• Track project activities, monitor deliverables, and ensure documentation is current.
• Engage with end users to support adoption of new processes, tools, and systems.
• Coordinate training, communication, and feedback collection.
• Assist with preparing materials and logistics for meetings, updates, and executive briefings.
• Maintain accurate documentation and version control.

Reporting and Analysis

• Generate reports and dashboards to track project performance and progress.
• Measure and report on KPIs such as task completion, resource allocation, and milestones.
• Collaborate with teams to interpret data and support decision-making.
• Provide regular reporting packages for project leads and stakeholders.

Process Support and Best Practices

• Identify opportunities to streamline workflows and increase efficiency.
• Document standard operating procedures and project workflows.
• Apply project lifecycle methodology to ensure consistent execution.
• Promote project management best practices and a culture of accountability and continuous improvement.

Executive Priorities & Success Metrics

• Support scalable operations and client service delivery.
• Ensure visibility and tracking of initiatives.
• Build collaborative project delivery and communication approaches.
• Track deliverables, provide timely updates, and deliver high-quality documentation.
• Engage positively with teams and leadership, contributing to process improvements.

Additional responsibilities:

This role directly supports Operations by ensuring initiatives that impact workflow efficiency, compliance, client experience, and team productivity are well-coordinated, communicated, and delivered on time. The Project Coordinator will help standardize processes, streamline communication, and support successful project rollouts across personal lines auto and commercial operations.

Salary Expectations:

The salary range is $65,000 to $75,000, influenced by skills, experience, location, and scope. HUB offers comprehensive benefits, including health, disability, RRSP matching, paid time off, bonuses, and commissions. If qualified, we encourage you to apply for current and future opportunities.

Why Join HUB?

• Enjoy a friendly, collaborative environment with team-building events like holiday parties.
• Paid day off for your birthday and volunteering.
• Opportunities for growth and advancement.
• Benefits, perks, and competitive compensation.

Your future with HUB:

Join a rapidly growing company that values education, continuous learning, and career development. We support licensing, industry designations, and leadership training.

What makes us different:

Our Vision: To be everywhere risk exists today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow, and make a difference.

Core Values:

• Entrepreneurship: Encourage innovation and educated risk-taking.
• Integrity: Do the right thing every time.
• Teamwork: Work together to maximize results.
• Accountability: Measure and take responsibility for outcomes.
• Service: Serve customers, communities, and colleagues.

If you share our values and like our perks, apply today! The employment offer is contingent upon a successful background check. We invite you to learn more about our team. For accommodations during the hiring process, please contact us. Only selected candidates will be contacted.