Project & Business Analyst (Full-Time)

City of Thunder Bay; Northwestern Ontario; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Pension plan

Health, vision, and dental coverage

Life and accidental death insurance

Vacation and holidays with option to购买

Job summary

City of Thunder Bay is seeking a Project & Business Analyst to support digital initiatives that keep the city running. You’ll coordinate enterprise systems projects, collaborate with IT teams and stakeholders, and help shape the Digital Strategy to improve service delivery.

With a degree and at least two years of related experience (or a diploma with four years), you’ll contribute to change management, documentation, and project governance while enjoying a hybrid work environment and strong

Qualifications

• Degree in computer science, business administration majoring in information systems, application development, IT infrastructure and networking technologies, or related field.
• Diploma relating to computer systems/business application development or IT technology with four years' related experience.
• Project management experience.

Responsibilities

• Organize, coordinate, lead and implement project activities under the direction of IT Delivery Manager.
• Define stakeholders, identify and manage risks and issues, build project workplans and schedules with partners.
• Create end-user documentation for new/changed processes.
• Ensure schedules and resources are well organized; manage budget and scope.
• Lead and conduct project meetings with key stakeholders and subject matter experts.
• Conduct detailed project research and analysis to support goals.

Skills

Project management

Stakeholder coordination

Communication skills

Education

Degree in computer science / related field

Diploma in computer systems / IT development

Job description

Grow your IT career with variety, purpose, and balance.

At the City of Thunder Bay, Our City Runs on People Like You. Together, we're building a workplace where everyone belongs, where innovation meets impact, and where your skills help strengthen our community. As the region’s commercial, administrative, and medical hub, Thunder Bay offers the perfect balance of purpose, stability, and growth, paired with a supportive environment and a beautiful natural setting.

Here, your well-being matters. We invest in your future with comprehensive benefits, a secure pension, and meaningful career development opportunities, along with flexibility through a hybrid work model and access to wellness programs that support balance in and out of work. This is your chance to enjoy a meaningful IT career while maintaining work-life balance and contributing to projects that touch thousands of lives every day.

Where You’ll Build Solutions that Matter

As a Project & Business Analyst with our IT Delivery team, you’ll coordinate the implementation of effective digital solutions that keep the City running. From enterprise systems to new community-facing services, your work will directly support employees and residents across Thunder Bay.

At the City, you’ll gain broad exposure to a variety of projects, helping you grow your skills while keeping your work interesting and impactful. You’ll collaborate with a talented IT team on projects tied to our Digital Strategy — initiatives shaping how the community connects and accesses services. In this supportive environment, you’ll have the space to apply your expertise, solve complex challenges, and see your contributions recognized and valued.

How You’ll Help Shape Digital Services

As a Project & Business Analyst, you’ll guide project change management activities that advance the Corporate Digital Strategy. In this role, you will:

• Organize, coordinate, lead and implement project activities under the direction of the Manager - IT Delivery and business and functional direction of Project Lead(s).
• Deliver project activities, which include defining key stakeholders, identifying and managing project risks and issues, building project workplans and schedules with business partners and documenting regular follow-ups to ensure actions are completed on time.
• Participate in the implementation of project activities including the creation of end-user documentation for new/changed processes.
• Ensure project schedules, resources, budget and details are well organized.
• Organize and prepare documents, plan meetings and provide updates to the Project Lead(s) and the Manager - IT Delivery.
• Lead and conduct project meetings with key stakeholders, project team members, including CIT and subject matter experts.
• Conduct detailed project research and analysis and make recommendations to support project goals.

What You Can Count On With Us

We want you to feel supported — in your career, your well-being, and your future. As part of the City of Thunder Bay, you’ll enjoy:

• Competitive salary that reflects your skills and contributions
• Matching pension plan to help you build a secure future
• Comprehensive employer-paid health, vision, and dental coverage, plus life and accidental death insurance for peace of mind
• Generous paid vacation and holidays, with the option to purchase additional leave days when you need extra time off
• Access to a confidential Employee and Family Assistance Program (EFAP) and a wellness program to support your overall health
• Career progression opportunities to grow into new roles and responsibilities
• Corporate training and leadership development programs to sharpen your skills
• Tuition reimbursement to support continuous learning and certifications

What You’ll Bring to the Team

Here’s what will help you succeed as a Project & Business Analyst:

• Degree in computer science, business administration majoring in information systems, application development, IT infrastructure and networking technologies, or related field, together with a minimum of two years’ related experience with application development, infrastructure support or data center technologies; or
• Diploma relating to computer systems/business application development or IT technology, together with a minimum of four years’ related experience with application development, enterprise system software or data center technologies.
• Project management experience

Lead With Us - Apply Today

Ready to grow your IT career while working on projects that matter to your community? Join the City of Thunder Bay and enjoy the stability, balance, and support of the public sector — with the chance to innovate, learn, and see the real impact of your work.

Belonging, Inclusion, and Your Privacy

The City of Thunder Bay is proud to be an equal opportunity employer. We encourage applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women, and members of the 2SLGBTQ+ community. We are committed to a recruitment process and work environment that is inclusive and barrier-free.

If you need an accommodation during any part of the recruitment process, let us know — we will work with you to meet your needs.

For privacy and fairness, please do not include photos, ID cards, driver’s licences, or police record checks with your application. These documents will only be requested if you’re successful.

General Information

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE

It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

• Photos
• Any certificates that have photo identification
• Driver’s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION

Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY

Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: [phone]

The City of Thunder Bayprovidesexceptional quality of life to those wholive, work, and play in Thunder Bay–a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay isrich in people and resources, and connects Northwestern Ontario to the world. We value ourhigh quality of lifeand promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together!

Watch this video to learn more about our City at: