Project & Business Analyst

Anishinabek Employment & Training Services; Northwestern Ontario; On-site; CAD 84,000 - 99,000; Full time

Benefits offered by this job

Competitive salary

Pension plan

Health, vision, and dental coverage

Life and AD&D insurance

Paid vacation and holidays

EFAP and wellness program

Career progression opportunities

Training and leadership development

Tuition reimbursement

Job summary

The City of Thunder Bay is seeking a Project & Business Analyst to coordinate IT delivery and drive digital initiatives across enterprise systems and community services. You will collaborate with the IT team to plan, document, and lead project activities, ensuring schedules and budgets are well managed.

You will engage with stakeholders, create end-user documentation, and support the Digital Strategy by delivering practical solutions that improve resident and employee experiences.

Qualifications

• Degree in computer science or related IT field with at least two years of related experience.
• Alternative: Diploma in computer systems or IT with at least four years of related experience.
• Project management experience.

Responsibilities

• Coordinate and lead project activities under the direction of the Manager - IT Delivery.
• Define stakeholders, manage risks and issues, and build work plans with partners.
• Create end-user documentation for new or changed processes.
• Ensure schedules, resources, and budgets are organized.
• Prepare meeting materials and provide updates to Project Lead and Manager.
• Lead project meetings with stakeholders and subject matter experts.
• Conduct detailed project research and analysis to support goals.

Skills

Project management

Education

Degree in computer science or related IT field

Diploma in computer systems/IT

Job description

City Manager's Office Thunder Bay, Ontario P7E6H8

As a Project & Business Analyst with our IT Delivery team, you’ll coordinate the implementation of effective digital solutions that keep the City running. From enterprise systems to new community-facing services, your work will directly support employees and residents across Thunder Bay.

At the City, you’ll gain broad exposure to a variety of projects, helping you grow your skills while keeping your work interesting and impactful. You’ll collaborate with a talented IT team on projects tied to our Digital Strategy — initiatives shaping how the community connects and accesses services. In this supportive environment, you’ll have the space to apply your expertise, solve complex challenges, and see your contributions recognized and valued.

Employment Type
Full Time

Job Occupation Type
Policy Researchers and Analysts

Total Positions
1

Wage
$84,234.25 - $99,099.17

Hours/Week
0

Days of Work
n/a

Closing Date / Apply By
11/22/2026

Start Date
n/a

Duties

As a Project & Business Analyst, you’ll guide project change management activities that advance the Corporate Digital Strategy. In this role, you will:

• Organize, coordinate, lead and implement project activities under the direction of the Manager - IT Delivery and business and functional direction of Project Lead(s).
• Deliver project activities, which include defining key stakeholders, identifying and managing project risks and issues, building project workplans and schedules with business partners and documenting regular follow-ups to ensure actions are completed on time.
• Participate in the implementation of project activities including the creation of end-user documentation for new/changed processes.
• Ensure project schedules, resources, budget and details are well organized.
• Organize and prepare documents, plan meetings and provide updates to the Project Lead(s) and the Manager - IT Delivery.
• Lead and conduct project meetings with key stakeholders, project team members, including CIT and subject matter experts.
• Conduct detailed project research and analysis and make recommendations to support project goals.

We want you to feel supported — in your career, your well-being, and your future. As part of the City of Thunder Bay, you’ll enjoy:

• Competitive salary that reflects your skills and contributions
• Matching pension plan to help you build a secure future
• Comprehensive employer-paid health, vision, and dental coverage, plus life and accidental death insurance for peace of mind
• Generous paid vacation and holidays, with the option to purchase additional leave days when you need extra time off
• Access to a confidential Employee and Family Assistance Program (EFAP) and a wellness program to support your overall health
• Career progression opportunities to grow into new roles and responsibilities
• Corporate training and leadership development programs to sharpen your skills
• Tuition reimbursement to support continuous learning and certifications

Here’s what will help you succeed as a Project & Business Analyst:

• Degree in computer science, business administration majoring in information systems, application development, IT infrastructure and networking technologies, or related field, together with a minimum of two years’ related experience with application development, infrastructure support or data center technologies; or
• Diploma relating to computer systems/business application development or IT technology, together with a minimum of four years’ related experience with application development, enterprise system software or data center technologies.
• Project management experience

Belonging, Inclusion, and Your Privacy

The City of Thunder Bay is proud to be an equal opportunity employer. We encourage applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women, and members of the 2SLGBTQ+ community. We are committed to a recruitment process and work environment that is inclusive and barrier-free.

If you need an accommodation during any part of the recruitment process, let us know — we will work with you to meet your needs.

For privacy and fairness, please do not include photos, ID cards, driver’s licences, or police record checks with your application. These documents will only be requested if you’re successful.

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE

It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, resume

submitted to the City must not include references to any of the above characteristics. Do not include:

• Any certificates that have photo identification

Note:

The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION:

Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY

Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: [phone]