Project and Release Manager - Canada

DataVisor; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company in AI-powered fraud detection is looking for a Scrum Master in Toronto to manage sprint processes and coordinate QA testing. The ideal candidate will have a Bachelor's degree in Computer Science or a related STEM field, strong understanding of agile methodologies, and experience with enterprise cloud software. This remote role offers competitive benefits including PTO, health, and retirement plans.

Benefits

PTO

Health benefits

Retirement plan

Qualifications

• Bilingual in English and Chinese.
• Hands-on experience with technical system operations.
• Experience with enterprise cloud software.

Responsibilities

• Manage end-to-end sprint processes for engineering teams and facilitate sprint planning.
• Own and run metrics for the engineering team to monitor productivity.
• Coordinate QA efforts and ensure system release schedules are met.

Skills

Scrum methodologies

Communication

Agile project management

Attention to detail

Conflict resolution

Education

Bachelor’s degree in Computer Science or STEM discipline

Tools

Jira

AWS

Job description

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

What You Will Be Doing:

• Scrum master: Manage and drive end-to-end sprint processes for various engineering teams, facilitate product managers and engineering managers to conduct sprint planning, clarify requirements, and prioritize tasks. Drive team stand-ups, monitor development progress, coordinate cross-team collaborations, organize QA testing, and drive bug resolution. Work with stakeholders to deliver new features and improvements on time and in high quality.
• Engineering operation metrics runner: Own and run metrics for the entire engineering team to monitor team and individual development productivity and support efficiency. Deliver and analyze metrics every sprint and drive improvement initiatives.
• QA testing coordinator: Coordinate QA efforts for engineering developments and bug fixing to meet system release schedules.
• System release scope controller: Keep track of system release scope based on engineers' progress and product managers' demands. Manage code cherry-picks, code branches, and ensure alignment with release schedules for quarterly main releases and hotfixes.
• Drive cross-team special engineering projects.
• System release facilitator and organizer: Own the release process, organize and oversee release activities, manage the engineering war room and customer service communications. Anticipate risks and communicate contingencies proactively.
• Incident response process driver: Handle communications and postmortems to mitigate future issues.
• Participate in regular status meetings, capture minutes, follow up on action items, and prepare reports for senior leadership.

Minimum Requirements:

• Bachelor’s degree in Computer Science or STEM discipline, or equivalent experience in a software environment.
• Hands-on experience with technical system operations.
• Experience with enterprise cloud software.
• Good understanding of agile methodologies, e.g., Scrum, and experience with Jira at an administrator level.
• Ability to decompose complex projects into trackable milestones.
• Strong communication skills with technical and non-technical stakeholders.
• Detail-oriented, proactive, and accountable.
• Bilingual in English and Chinese.

Bonus Points:

• Background in machine learning or data science.
• Familiarity with cloud services (AWS, etc.) and big data infrastructure.
• Skills in facilitation, conflict resolution, and continuous improvement.

Work remotely, with PTO, health benefits, and retirement plan included.