Project Advisor, Print, Langley BC -Part Time

TPH; City of Langley; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player seeks a motivated Project Advisor to join their team in Langley, BC. In this part-time role, you will assist the Manager with customer inquiries, create detailed quotes, and expedite orders into production. The ideal candidate will possess strong communication skills, be detail-oriented, and thrive in a fast-paced environment. Join a company recognized as one of Canada's Greenest Employers of 2024, where your contributions will support environmental sustainability and community engagement. If you are personable, reliable, and ready to make a difference, this opportunity is for you!

Qualifications

• Strong communication and customer service skills.
• Detail-oriented with a consultative approach to customer interactions.

Responsibilities

• Assist the Manager in responding to inquiries and creating work orders.
• Expedite work orders and ensure timely completion of tasks.

Skills

Adobe Creative Suite

Adobe Acrobat

MS Office

CRM tools

Customer service

Team leadership

Written communication

Verbal communication

Job description

Current Part-Time Vacancy

The purpose of the Project Advisor role is to assist the Manager in responding to inquiries by consulting on Customer requests, making recommendations, and creating detailed quotes and work orders. The role also involves using SSOF to expedite orders into production.

The ideal candidate will have strong communication and customer service skills, attention to detail, and the ability to work under tight deadlines while maintaining customer relationships. Candidates should present a professional image, be punctual, personable, outgoing, and capable of multitasking effectively. Supervisory or customer service experience is mandatory.

Position Details

• Title: Project Advisor, Pre-press
• Employment Type: Part-time
• Location: ONSITE LANGLEY, BC
• Reports to: Manager

Responsibilities

1. Respond promptly to inquiries and assist the Manager.
2. Capture customer specifications into detailed estimates or work orders.
3. Itemize job specifications, pricing, and instructions clearly.
4. Expedite work orders into production.
5. Ensure timely completion of work prior to customer deadlines.
6. Handle cash and invoicing in compliance with company policies.
7. Verify and update account and contact information regularly, keeping the Manager informed.
8. Maintain customer relationships with the Manager.
9. Ensure data accuracy in our systems.
10. Prepare print-ready PDF files from customer artwork.

Required Skills

• Experience with Adobe Creative Suite and Adobe Acrobat.
• Proficiency in MS Office.
• Experience with CRM tools is an asset.
• Customer service experience in retail.
• Consultative approach to customer interactions.
• Team leadership and estimating skills.
• Strong written and verbal communication skills.

Candidate Attributes

• Detail-oriented and accurate.
• Sense of urgency in a fast-paced environment.
• Reliable, punctual, with a strong work ethic.
• Open to feedback, collaborative, adaptable to new technologies.
• Problem solver, innovative, able to troubleshoot and consult with teammates.

About TPH

TPH is a Canadian-owned family business operating 65 retail production centres across Canada. Since 1961, we have served our communities and have been recognized as one of Canada's Greenest Employers of 2024. We are committed to environmental sustainability and diversity in the workplace.

Employment Details

Salary: $22.00 - $23.00 per hour