Programs & Engagement Liaison, Continuing Medical Education

University of Calgary; Calgary; On-site; CAD 48,000 - 60,000; Full time

Job summary

The University of Calgary invites applications for a Programs & Engagement Liaison within the Office of Continuing Medical Education, a 6-month fixed-term role reporting to the Manager, CME. The position supports planning, delivery, and evaluation of diverse education programs for learners and partners, spanning in-person, virtual, and blended formats.

You will coordinate schedules, engage faculty and experts, and help ensure program quality, outcomes, and continuous improvement through data

Qualifications

• Diploma or degree in Business Administration, Project Management, Communications, Adult Learning, Education, Health Administration, or related field.
• Experience coordinating projects, programs, events, or educational initiatives.
• Experience with multiple stakeholders and competing priorities.
• Experience supporting virtual/online program delivery is a plus; full training provided.

Responsibilities

• Coordinate the planning, delivery, and evaluation of live educational programs and events.
• Support in-person, virtual, and blended learning experiences.
• Collaborate with faculty, planning committees, and subject matter experts throughout the program lifecycle.
• Maintain project plans, timelines, and logistics for multiple activities.
• Support accreditation processes, reporting, and continuous quality improvement.

Skills

Project coordination

Communication

Stakeholder management

Team collaboration

Analytical thinking

Problem-solving

Independent work

Education

Business Administration or related field

Tools

Learning Management System (LMS)

Educational technology platforms

Job description

Description

The Office of Continuing Medical Education in the Cumming School of Medicine invites applications for a Programs & Engagement Liaison. This Full-time Fixed Termposition is for approximately 6 months (based on length of grant funding), with the possibility of extension.

This position reports to the Manager, CME.

The Programs & Engagement Liaison plays a hands-on role in bringing professional development and continuing education programs to life, from first concept through delivery and evaluation. Working closely with internal teams, faculty, subject matter experts, and external partners, the incumbent coordinates educational initiatives while contributing directly to program quality, operational effectiveness, and continuous improvement.

The Programs & Engagement Liaison serves as the key liaison among planning committees, subject matter experts, learners, and stakeholders, supporting both in-person and online learning environments. The role offers hands-on exposure to project coordination, relationship-building, and program delivery, and calls for strong organizational, communication, and analytical skills to drive successful outcomes.

Summary of Key Responsibilities (job functions include but are not limited to):

Program Coordination and Delivery:

• Coordinate the planning, delivery, and evaluation of multiple live educational programs and events at once, real, hands-on project ownership from day one
• Support the development and delivery of in-person, virtual, and blended learning experiences
• Collaborate directly with educational consultants, planning committees, faculty, and subject matter experts throughout the full program lifecycle
• Coordinate program schedules, timelines, deliverables, and logistics, keeping every moving piece on track

Project and Operational Support:

• Maintain project plans and track progress across program-related activities
• Coordinate meetings, prepare agendas, record minutes, and follow through on action items
• Support operational planning and implementation of educational initiatives
• Contribute to the development and refinement of program processes and workflows
• Contribute to continuous quality improvement activities and post-program debriefs, your ideas on what could work better are genuinely wanted
• Recommend enhancements to improve efficiency, learner experience, and program outcomes

Stakeholder and Relationship Management:

• Serve as the go-to liaison and primary point of contact for faculty, learners, planning committee members, vendors, and external partners, direct access to subject matter experts and physicians rarely offered this early in a career
• Build and maintain positive working relationships with internal and external stakeholders
• Coordinate communications related to educational activities, events, and program updates

Online Learning and Technology Administration:

• Get hands-on with learning management systems (LMS) and educational technology platforms
• Coordinate virtual learning activities, webinars, livestreams, and online learning experiences
• Troubleshoot technical issues related to course delivery and online participation
• Manage educational content and digital learning resources across multiple platforms
• Support learner registration, access management, and course communications

Accreditation and Quality Assurance:

• Assist in ensuring educational activities meet applicable accreditation standards and requirements
• Maintain program documentation and records required for accreditation processes
• Support data collection and reporting activities related to program outcomes and accreditation compliance

Evaluation and Reporting:

• Develop, administer, and monitor learner evaluations and surveys
• Compile evaluation results and prepare summary reports
• Analyze trends and feedback to identify opportunities for program enhancement, and turn what you learn into real recommendations
• Assist in preparing program performance reports and supporting documentation

Financial and Administrative Coordination:

• Monitor program expenditures and assist with budget tracking
• Process invoices, expense claims, contracts, and related documentation
• Coordinate vendor services, facility bookings, catering, travel, accommodations, and event logistics as required

Marketing and Learner Engagement:

• Support promotional activities and learner recruitment initiatives that drive real program growth
• Coordinate communications related to registration, program updates, and participant engagement
• Help achieve program participation and registration objectives

Qualifications / Requirements:

• A diploma or degree in Business Administration, Project Management, Communications, Adult Learning, Education, Health Administration, or a related field. New graduates and career changers are welcome and encouraged to apply
• Equivalent combinations of education and experience will also be considered
• Experience coordinating projects, programs, events, or educational initiatives, through school, work, or volunteering counts
• Experience working with multiple stakeholders and competing priorities
• Experience supporting virtual and online program delivery is an asset, not a requirement, full training is provided
• Experience with administrative and operational processes including budgeting, scheduling, and reporting is a plus
• Strong project coordination and organizational skills
• Excellent written and verbal communication abilities
• A relationship-builder's instinct and strong stakeholder management skills
• Ability to work independently and collaboratively within a team environment
• Strong analytical and problem-solving abilities

Application Deadline: September 24, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 1.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands‑on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start‑ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encouraging Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([e-mail]) and requests for accommodations can be sent to People & Culture ([e-mail]).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.