Programmer, Aquatics

City of Brampton; Brampton; Hybrid; CAD 71,000 - 80,000; Full time

Job summary

The City of Brampton, Community Services – Recreation, is seeking a Coordinator 3 to supervise contract, part‑time and volunteer staff and to ensure quality youth programs at the new youth hubs.

The role supports program delivery across recreation spaces, engages with youth and providers, and requires presence on-site five days a week including evenings and weekends to meet program goals.

Qualifications

• Degree or diploma in a related field preferred.
• Minimum 2 years of related programming and planning experience.
• Minimum 1 year of supervisory experience.
• Working knowledge of MS Office.
• Customer service and strong communication skills.
• Willingness to work variable hours including evenings and weekends.

Responsibilities

• Supervise contract, part-time and volunteer staff; recruit, train and coach.
• Develop staff and volunteers through seasonal trainings and ongoing coaching.
• Implement and deliver a communication plan to direct reports.
• Adhere to corporate, departmental, and divisional standards; ensure compliance with policies.
• Manage adherence to governing legislations and regulations; policies and guidelines.
• Fulfill facility Manager on Duty roles as required.
• Develop recruitment and retention plans for part-time staff and volunteers.
• Evaluate training needs and coordinate staff trainings, orientations and meetings.

Skills

Customer service

Written and verbal communication

Supervisory experience

MS Office

Education

Degree or diploma in related field

Tools

MS Office

Job description

Job Opening Number: 107274 Job Requisition Number: 538 Number of Positions: 1 Job Type: Management and Administration Job Code: Coordinator 3, 35 Department: COMMUNITY SERVICES Division: Recreation Hiring Salary Range: $71,121.00 - $80,011.00 per annum Job Grade: 3 Job Status and Duration: Full Time (FT), Regular (R) Hours of Work: 35 Hour work week Location: In person Posting Date: September 21, 2026 Closing Date: October 2, 2026

Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address. External and internal applicants are now being considered.

AREA OF RESPONSIBILITY:

Reporting to the Coordinator, this position provides direct supervision to contract, part-time and volunteer support staff to ensure quality program delivery and excellent customer service to meet current and changing needs of the community.

This exciting new position will be responsible for the delivery of youth programming at the City of Brampton’s newly developing youth hubs while building consistency and alignment in other recreation spaces operated by the Recreation Division. The programmer will also engage with youth and youth serving providers to ensure there are holistic services and programs offered for Brampton youth. The position will require being present at the site locations 5 days a week and will include evenings and weekends to ensure that the youth hubs are operating as envisioned and planned. City of Brampton Recreation is looking for a forward-thinking leader to support in operating these vibrant spaces for youth in our communities.

Business Distinctions – Primary Function includes one of the following areas and may include secondary areas of focus as well:

• Aquatics/Skating
• Active Living/Fitness
• Seniors
• Youth
• Arts
• Golf, Curling, Tennis
• Ski, Xtreme, Special Events
• Generalist
• Special Needs

1. Supervision of support staff

• Recruit, hires, trains and provides ongoing Supervision, Leadership, Coaching and Recognition to part-time and volunteers
• Development of part-time staff and volunteers through seasonal trainings, and ongoing coaching and feedback
• Implement and deliver ongoing communication plan to direct reports
• Adhere to corporate, departmental, and divisional standards
• Manage adherence of governing legislations and regulations; corporate policies, procedures, standards and guidelines; governing body’s standards and guidelines.
• Perform in accordance to facility Manager on Duty roles and responsibilities as required
• Develop and deliver proactive and strategic recruitment and retention plan for part-time staff and volunteers
• Evaluate training needs, and manage execution of staff trainings, orientations and meetings

2. Administration

• Thorough documentation of coaching, feedback and training of part-time staff and volunteers
• Verification of part-time payroll entry in accordance with staff schedules
• Prepares for and follow-up on incident/accidents reporting and communicate timely bases on severity
• Sessional reporting of program capacities on collection and analysis of data, customer satisfaction, revenue and expenses.
• Compile and review daily, weekly and sessional statistics and checklists
• Timely follow-up on program related refund requests
• Adherence to all mandated deadlines
• Participation in any quality assurance program
• Develop and monitor staff and volunteer schedules seasonally according to program needs
• Proactive planning of upcoming sessions
• Ensure program plans are created, communicated, and available for all program staff
• Documentation of staff and volunteer trainings; ongoing monitoring of staff certifications, maintaining staff files and ensuring staff certifications remain current
• Ensure all staff hiring packages are completed in a timely manner

3. Customer Service and Community Development

• Timely and appropriate follow-up with customer concerns, requests, and inquiries
• Liaising with internal and external groups as required related to programs, services and special events
• Planning and delivering community special events in collaboration with facility and/or special events team.
• Deliver strategies to increase customer recruitment and retention through continuous improvement of customer experience
• In collaboration with the coordinator, foster and maintain ongoing excellent relationships with community partners.

4. Program Development

• Ongoing research, acquiring knowledge and expertise related to industry trends pertinent to portfolio
• Liaising with other facilities and lines of business to ensure a balanced consistent delivery of recreation programs
• Conduct program quality assurance through ongoing program visits and observations, customer engagement and participation experience and
• Adhere to program development and brochure development processes
• Execute action plans to meet targets and potential growth
• Assist Recreation Coordinator with marketing and business plan
• Attend school events, such as open houses, parent nights, and registration days, to support program participation and development

5. Budget

• Monitor and report on expenses and revenue actuals and forecast according to portfolio
• Purchases and manage inventory of program supplies and materials

Aquatics: Must possess and maintain current certifications as follows:

• National Lifeguard – Pool
• Standard First Aid & CPR C
• Lifesaving Instructors
• Lifesaving Swim Instructors
• Aquatic Supervisory Training or Aquatic Management Training
• Airway Management (or ability to obtain)
• The following certifications are considered an asset:
• HIGH FIVE Principles of Healthy Child Development & QUEST 2
• National Lifeguard Instructor/Examiner
• Lifesaving Coach Level 1
• Lifesaving Society Instructor Trainer
• Pool Operators
• Aquatic Safety Inspectors
• Aquatic Fitness Certification (e.g. CALA, Water Art or equivalent)

Fitness:

• Current FIS or PTS certification with CanFit Pro and/or CSEP and/or equivalent certification with recognized affiliation

Golf:

• Professional Golf Management diploma and full Class “A” Certification
• PGA of Canada Class A member
• NCCP Coaching Certificate

Preferred Certifications, Designations or Licences

Bronze Cross Examiner, National Lifeguard Instructor, National Lifeguard Examiner, First Air Instructor, First Aid Examiner, BOAT Instructor, Boat Rescue Instructor, Instructor Trainer, Mental Health First Aid

Selection Criteria:

• Degree or diploma preferably in related field (i.e. Recreation & Leisure, Kinesiology, Physical Education)
• 2 years of related programming and planning experience
• 1 year of supervisory experience
• Working knowledge of related legislation, in applicable area of discipline
• Proficiency in MS Office
• Customer service skills and experience
• Written and oral communication skills

Mandatory Certifications, Designations or Licences

• Current Standard First Aid/CPR-C
• Valid Ontario non-probationary Class G Driver’s License and have access to a vehicle
• Able to work variable, scheduled hours including evenings and weekends and be able to travel to various community centre locations.

Additional Information

Interview: Our recruitment process may be completed with video conference technology.

Various tests and/or exams may be administered as part of the selection criteria. As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

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The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.

The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact [e-mail] or 905.874.2150 with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially