Programmer analyst, System and infrastructure operations, maintenance and development

Desjardins; Lévis; On-site; CAD 48,000 - 66,000; Full time

Job summary

A leading company in the banking sector is seeking an entry-level Programmer Analyst. This role involves collaborating in software development, providing IT support, and engaging with various stakeholders. Candidates should possess a Bachelor's degree and have a strong foundation in IT systems and operations.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum 2 years of relevant experience required.
• Knowledge of French is needed.
• Intermediate English skills preferred.

Responsibilities

• Collaborate in developing software products while applying best practices.
• Provide technical support for IT operations.
• Analyze and resolve medium to high-severity issues.

Skills

IT efficiency

software development

technical support

analysis

Education

Bachelor's degree in a related field

Job description

Programmer analyst, System and infrastructure operations, maintenance and development

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Requirements

As a systems and infrastructure development, operations and maintenance programmer analyst you participate in IT efficiency and quality by analyzing, designing, configuring, developing, maintaining and upgrading software in accordance with the organization’s requirements. Your skills in technology allow you to develop and provide support for small to medium scale IT systems, programs and applications. You analyze client requirements and prioritize development activities. You plan, prioritize and coordinate work to stay on schedule and meet objectives. Your projects and initiatives require comprehensive knowledge of your line of work. You collaborate by implementing solutions, by being involved in development work and patch where managing complexity is key. You interact with different stakeholders working in other fields. You advise and provide system support for these clients and stakeholders. More specifically, you will be required to:

• Collaborate in the development of execution strategies, analyze and develop software products (design, code, automate and run tests), while applying development, data and security best practices
• Document technical solutions as well as practices to ensure product sustainability
• Help develop documentation that is prepared and delivered for training purposes to peers and users
• Provide technical support for IT operations
• Analyze, diagnose, follow up on and resolve medium- to high-severity issues
• Cocreate with business partners and architects to get a complete understanding of business intentions and objectives to standardize solutions accordingly
• Participate in the installation and testing of software packages and inhouse application deployment
  
  

Requirements

As a systems and infrastructure development, operations and maintenance programmer analyst you participate in IT efficiency and quality by analyzing, designing, configuring, developing, maintaining and upgrading software in accordance with the organization’s requirements. Your skills in technology allow you to develop and provide support for small to medium scale IT systems, programs and applications. You analyze client requirements and prioritize development activities. You plan, prioritize and coordinate work to stay on schedule and meet objectives. Your projects and initiatives require comprehensive knowledge of your line of work. You collaborate by implementing solutions, by being involved in development work and patch where managing complexity is key. You interact with different stakeholders working in other fields. You advise and provide system support for these clients and stakeholders. More specifically, you will be required to:

• Collaborate in the development of execution strategies, analyze and develop software products (design, code, automate and run tests), while applying development, data and security best practices
• Document technical solutions as well as practices to ensure product sustainability
• Help develop documentation that is prepared and delivered for training purposes to peers and users
• Provide technical support for IT operations
• Analyze, diagnose, follow up on and resolve medium- to high-severity issues
• Cocreate with business partners and architects to get a complete understanding of business intentions and objectives to standardize solutions accordingly
• Participate in the installation and testing of software packages and inhouse application deployment
  
  

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.
  
  

What you bring to the table

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  
  

Complexity, Plans and aligns, Tech savvy

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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Information technology (FG)

Unposting Date

2025-06-19

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Banking

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