Programme Support EMS

County of Lambton; Sarnia; On-site; CAD 60,000 - 80,000; Full time

Job summary

A regional government agency in Sarnia, Ontario, seeks a full-time administrative support staff member for its Emergency Medical Services Management team. The role involves maintaining records, providing program support, and requiring three to four years of office experience. Candidates should have a Community College Diploma in Office Administration or Accounting and be proficient in Microsoft Office tools.

Qualifications

• 3-4 years experience within an office setting.
• Familiarity with Ambulance Act and Base Hospital policies and procedures.
• Knowledge of accounting practices and procedures.

Responsibilities

• Provide administrative support to the Emergency Medical Services Management team.
• Maintain Ambulance Call Report (ARC) files and statistics.
• Coordinate employee records and ensure compliance with MOHLTC regulations.

Skills

Project Management Methodology

Office Administration

Account Management

Communication Skills

Microsoft Excel

Microsoft Word

Education

Community College Diploma (2 years Office Administration or Accounting)

Tools

Microsoft Access

Microsoft PowerPoint

Microsoft Project

Job description

Division : Public Health Services

Job Status : Full Time

Number of Positions : 1

Hours of Work : 35 hours per week Monday to Friday

Wage Rate : $34.73 - $41.35 per hour

Location : Western Sarnia-Lambton Research Park

Posting Date : Monday July 14 2025

Closing Date : Sunday July 27 2025

Company Biography

The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126000 residents. The Corporations seven divisions operate programs and services for the residents of Lambton County such as land ambulance provincial offences court three Long-Term Care Homes 25 library branches two museums an art gallery archives local roadways public health services housing services social services building services and planning and development services. Lambton County is a community dedicated to economic growth environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.

Position Summary

Provide program support to Emergency Medical Services Management team and staff including secretarial support bookkeeping scheduling staff shifts data coordination input and information retrieval. Coordinates the submission and receipt of information to and from the Ministry of Health & Long-Term Care and Lambton Base Hospital Program (BH).

Duties and Responsibilities

Research / Report Preparation & Analysis :

Maintain Ambulance Call Report (ARC) files and statistics

Use computer programs (i.e. Excel Access etc.) to assist in analyzing call volume call patterns and define service requirements

Collect compile and maintain database for vehicle tachograph cards and Visa receipts for fuel consumption

Enter data into vehicle maintenance database for budget monitoring and forecasting

Retrieve information from databases to develop reports and financial analysis

Prepare presentation materials forms graphs and charts

Records Management :

Collect compiles and maintains Department files in house

Compliance with MOHLTC regulations and ensures that all records are current and accurate

Ensure that Department staff members have current certifications in reference to the Ambulance Act

Coordinate employee records at three levels; County (payroll HR) Base Hospital and MOHLTC

Administrative / Clerical Duties :

Type copy and distribute departmental correspondence reports policies meeting minutes etc.

Scheduling shifts for Paramedics

Coordination of data and analysis of EMS reports and records (i.e. Absenteeism ACRs etc.)

Collect verify and enter data into several different databases (i.e. Payroll HR Finance etc.)

Forward calls to appropriate staff members and takes messages as necessary

Submit requisition forms to Finance for office supplies (stocked & special ordered items

Obtain prices on items required for the Department

Verify packing slips and arranges for supplies to be delivered to appropriate locations

Respond to inquiries from staff and outside organizations (i.e. Ministry)

Process Accounts Payable / Receivables and Petty Cash

Manipulation / Interpretation of general ledger data

Advise the departmental manager of any irregularities or problems which may arise in areas of assigned responsibility

Perform reception duties for the department

General :

Incumbents must keep up-to-date on all relevant legislation collective bargaining agreements County Policies and Procedures etc. ensuring that these are implemented as prescribed

Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and / or the requirements identified within the positions Physical Demands Analysis

These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements

Direct Supervision : None

Indirect Supervision : None

Functional Authority : None

Credentials Required

Minimum Formal Education

Community College Diploma (2 years Office Administration or Accounting) or equivalent combination of both

Experience

3-4 years experience within an office setting

Familiarity of Ambulance Act and Base Hospital policies and procedures

Knowledge and experience with accounting practices and procedures

Proficient in all Microsoft programs (i.e. word excel access)

Must possess diplomacy tact and communication (verbal and written) skills

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 34 - 41