Programme Delivery Lead

MPA Recruitment; Ontario; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading SaaS FinTech firm in Toronto is seeking a Programme Delivery Lead to manage the implementation of their platform for banking clients. Responsibilities include overseeing the delivery team, building client relationships, and collaborating with engineering teams. The ideal candidate has 5+ years of experience in consulting or technology delivery, with strong project management skills. Join a dynamic team that's transforming the banking sector through technology.

Qualifications

• 5+ years of experience in client-facing roles, preferably in consulting or tech.
• Experience in delivering complex programs through all stages.
• Strong communication skills and ability to present client solutions.

Responsibilities

• Manage client delivery team ensuring timelines are met.
• Build relationships with clients and partner teams.
• Work with solution architects on platform localization.
• Support with iterative build processes and testing.

Skills

Client management

Project management

Communication skills

Financial services experience

Technology delivery

Job description

Overview

Programme Delivery Lead

FinTech

Toronto

MPA has been retained by a leading SaaS FinTech business to recruit a Programme Delivery Lead for their Toronto team.

This company helps banks modernize and scale through a proven digital platform. After success across the UK, Europe, and Australia, they’re expanding into North America with a new Toronto office. Join a team that's redefining how banks grow by building strong client partnerships and delivering cutting-edge solutions.

They are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with this organizations technology.

About the role

This role will put you at the heart of their Delivery function, where you’ll be responsible for ensuring the successful implementation of the platform for their clients. You’ll work on large-scale programmes, end-to-end, where you’ll be expected to manage day-to-day delivery across a number of workstreams as well as managing a small team of product consultants.

You’ll work with clients and systems integrators to understand the client requirements and share expert knowledge in the platform, aiming to help global banking organisations tackle their problems with a technology centred approach. You will be the programme lead, bringing your project management and product knowledge to ensure a successful implementation of the platform. You will be expected to have an in-depth knowledge of banking and technology to support client needs, you’ll also work closely with the engineering teams to feedback feature requests, and localisations.

What you'll get to do

• Manage the delivery team for a particular client implementation, ensuring we meet programme delivery timescales and leading on the implementation through all stages of the delivery lifecycle
• Build strong relationships with the client and partner teams at all levels
• Work closely with the programme’s solution architects and engineers on the localisation and configuration of the Platform
• Use your understanding of the product to bring the necessary knowledge to teams in different locations round the world
• Work closely with the Engineering team in the UK to reach agreement on programme schedule and requirements
• Work with the wider team, with specific domain knowledge, to present a clear and compelling solution to the client
• Lead on demos of the product to clients
• Work with the Product team to ensure product documentation is kept up to date
• Support with the iterative build process, testing, and go live for the client
• Support local integration work by bringing knowledge

Requirements

• You have worked in client facing roles, in a consulting role, or at a technology company. With around 5 or more years of experience.
• You have some experience in financial services and technology delivery
• You have experience delivering complex programmes through all stages of the delivery lifecycle
• You can rapidly understand client problems and present solutions in a structured and informative manner
• You are a strong communicator and have experience of working with clients or senior stakeholders
• We are looking for someone who will be excited by the potential for technology to transform banking in different markets around the world
• We are looking for someone who will be excited by the potential for technology to transform banking in different markets around the world.