Program Support and Mobilization Liaison

Ontario Native Women's Association; Northwestern Ontario; Hybrid; CAD 43,000 - 54,000; Full time

Job summary

An established industry player is seeking a compassionate Program Support and Mobilization Liaison to enhance the health services experience for Indigenous communities. In this pivotal role, you will facilitate access to essential health services, ensuring a culturally appropriate and welcoming environment. You will manage administrative tasks related to mobile health units while fostering positive relationships with community members and stakeholders. This is a fantastic opportunity to make a significant impact while enjoying a generous total rewards package, including competitive salaries, comprehensive benefits, and flexible scheduling to support work-life balance.

Benefits

Generous paid vacation time

Paid time off at Christmas

Comprehensive benefits program

Healthcare Spending Account

Flexible scheduling

Ongoing professional development

Remote/hybrid work options

Paid sick days

Cultural/personal wellness days

Participation in CAAT pension plan

Qualifications

• Grade 12 or Office Certification with 2 years' experience in Indigenous community.
• Strong administrative skills and excellent communication abilities.

Responsibilities

• Assist community members with accessing health services and provide logistical support.
• Perform general office management duties and maintain mobile clinic operations.

Skills

Administrative Skills

Communication Skills

Problem-Solving

Relationship Building

Knowledge of Indigenous Support Services

Time Management

Confidentiality

Multi-tasking

Education

Grade 12 or Office Certification

Business Certificate

Tools

MS Office Software

General Office Equipment

Job description

Why make ONWA your career choice?

Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is generous and supports our workforce and their family members:

• Competitive salaries
• Generous paid vacation time
• Paid time off at Christmas above paid vacation time
• Additional paid stat and civic holidays
• 35-hour work week
• Comprehensive benefits program including health, paramedical, dental, vision, and EAP. All premiums are covered by the employer.
• Healthcare Spending Account and Lifestyle Spending Account
• Participate in CAAT defined benefit pension plan and retire with secure lifetime retirement income
• Paid sick days
• Paid cultural/personal wellness days
• Flexible scheduling to support work-life balance
• Ongoing professional development.
• Possible reimbursement on a portion of cell phone and internet expenses
• Remote/hybrid work offered for various positions

VISION:

At the Ontario Native Women’s Association (ONWA), we celebrate and honor the safety and healing of Indigenous Women and Girls as they take up their leadership roles in the family, community, provincially, nationally, and internationally for generations to come.

SCOPE:

The Program Support and Mobilization Liaison will assist community members with accessing health services in a timely, safe, and culturally appropriate manner. The Liaison will support community members with transporting, attending appointments, and administrative duties related to the mobile units. This position will provide a warm, welcoming and supportive experience to all community members and will assist in driving, care and health clinic related maintenance of the mobile unit when needed. Reporting to the Community Development Manager of Health Programs, the Program Support and Mobilization Liaison will perform general office management duties providing organized proactive, maintenance administrative, technical, and logistical support to the clinic mobilization fleet.

QUALIFICATIONS:

• Grade 12 or Office Certification – Business Certificate and 2 years’ experience in an Indigenous community setting combined with strong administrative skills and experience.
• Excellent phone etiquette skills combined with excellent relationship building skills and the ability to maintain positive relationships with all internal and external stakeholders.
• Ability to develop, implement and evaluate programming.
• Proactive and able to make decisions that work to resolve and support any and all inquiries.
• Knowledge of Indigenous support services available within the community(s).
• Knowledge of and connection to service agencies in the location of service delivery.
• Ability to network with other community agencies/services/organizations.
• Awareness of Community Resources.
• Demonstrated experience providing services to Indigenous families and communities.
• Must be dependable and punctual with strong attendance history, able to follow instructions, respond to management direction and be able to improve performance through management feedback.
• Capacity to solve problems and to see different perspectives.
• Ability to plan, organize and manage time effectively.
• Highly motivated individual with the ability to work with minimal supervision.
• Excellent communication skills and an ability to follow through on assigned duties independently with strict deadlines.
• Knowledge of Not-For-Profit Organizations.
• Proficient working knowledge of MS Office Software, internet, and general office equipment.
• Ability to speak an Indigenous Language is considered an asset.
• Maintains complete confidentiality.
• Comfortable working in a fast-paced working environment and has the ability to multi-task and prioritize without guidance.
• Flexible with conflicting demands and required needs.
• Thorough understanding of Public Health (Community Wellbeing) Systems and Indigenous health care systems.
• Ability/willingness to travel.
• Valid G Class Driver’s License and access to a reliable vehicle with appropriate insurance.
• Current, valid vulnerable sector criminal records check. Valid 1st Aid/CPR.
• Must be willing and able to work a flexible working from home arrangement if required. This may include a combination of virtual remote work in your home and in office arrangements. This will be based on operational needs and will be determined by the ONWA.

ONWA is committed to implementing measures to protect its community members, staff, and other stakeholders from COVID-19. As a result, ONWA has implemented a mandatory vaccination policy. Exemptions will be made for those with a valid medical exemption; proof of the exemption will be required.

Please know, this is an existing role we are looking to fill.

The full salary range for this role is $43,700 - $53,497.60. ONWA conducts annual performance reviews, and employees may be eligible for salary adjustments based on performance outcomes and available funding.

We welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

If you would like to learn more about the job, please send us an email at [e-mail].