Program Services Case Worker - Nights

The Salvation Army in Canada; Sutton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading non-profit organization is seeking a Program Services Case Worker for night shifts. The role involves case management, supporting individuals facing homelessness, mental health, and addiction challenges. Ideal candidates will possess a Bachelor's degree in Social Work and demonstrate strong communication and time management skills.

Qualifications

• Experience working with homelessness, mental health and addictions.
• Functional knowledge related to homelessness and mental health is essential.
• Experience in case management and service planning.

Responsibilities

• Maintain an active caseload and responsibility for day-to-day shift duties.
• Complete client intakes and assessments, developing service plans.
• Record activities and incidents during shifts accurately.

Skills

Strong oral and written communication skills

Interpersonal skills

Time management

Knowledge of community resources

Commitment to anti-racism and equity

Education

College diploma or equivalent post-secondary

Bachelor of Social Work

Job description

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Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Accountabilities

Job Description:

• Case Work/Facility
• Maintain an active caseload.
• Responsible for the day-to-day shift duties and reporting requirements.
• Complete intake and assessments, creating service plans, providing case management services and clinical interventions for an assigned caseload.
• Maintaining ongoing responsibility for primary client housing-stability planning and housing-related
• case management and note taking
• Record activities and incidents occurring during the shift in a factual and concise manner using Logbook and/or Incident Occurrence Reports.
• Contact emergency service personnel (ambulance or police) when necessary.
• Maintain confidentiality with regard to clients/staff and Centre’s records.
• Develop a network and make referrals to existing services and resources in the community including those of other Salvation Army departments.
• Maintaining personal HIFIS account and using HIFIS system for all aspects client case work.
• PSCW staff members are responsible for moderate cleaning and upkeep of facilities and resident quarters when property services staff are not on site.
  
  

PSCW staff are responsible to adhere to all tasks and responsibilities as outlined on the Front-Line worker responsibilities shift sheets.

• Administrative
• Responsible for reporting monthly PSCW performance statistics.
• HIFIS -ensuring daily updates- submissions- assessments- incidents-housing plan- discharge.
• Completing daily front-line worker responsibility logs and bed board charts.
• Performing all relevant documentation related to PSCW including but not limited to: intake/discharge forms, client HIFIS notes, shift logs, incident reports, client forms, medication documents, client applications, stats reports, etc.
• Responsible for maintaining personal MyArmy work account/password for all strategic work purposes including email, Ultipro (attendance and scheduling), Salvation Army corporate information systems, Microsoft teams, etc. This is done with support from management, supervisory staff and I.T support personnel.
• Performs other duties as assigned/required
  
  

Education, Qualifications And Certifications

• College diploma or equivalent post-secondary
• Bachelor of Social Work is preferred.
• Alternate level of education/experience may be accepted
  
  

Experience And Knowledge

• Experience working with homelessness, mental health and addictions.
• Must have functional knowledge and understanding of related to homelessness, mental health and addictions
  
  

Skills And Capabilities

• Thorough knowledge and understanding of and a commitment to anti-racism, anti-oppression and equity.
• Strong oral and written communication skills are essential.
• Ability to work independently as well as part of a team
• Must have good interpersonal/time management skills
• Good knowledge of community resources
  
  

Successful Candidate Will Be Required To Provide Upon Hiring

• A clear vulnerable sector screening
• A clean drivers abstract
  
  

Compensation

The target hiring range for this position is $22.60 to $22.60 with a maximum of $22.60.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organization Management

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