Program Service Assistant - Human Resources

Humber River Health; Ontario; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading healthcare provider in Ontario is seeking a Program Service Assistant to support the Human Resources department. The role demands strong administrative skills, with responsibilities including prioritizing action items, coordinating communications, and managing departmental schedules. Ideal candidates have a background in Business Administration and experience in healthcare settings. Join a supportive team and contribute to meaningful change in community healthcare.

Benefits

Supportive work environment

Commitment to diversity and inclusion

Opportunities for career growth

Qualifications

• 3 years of recent experience providing senior administrative support required in healthcare and/or unionized setting.
• Knowledge of hospital processes and policies.

Responsibilities

• Prioritizes action items and prepares reports.
• Provides administrative support to ensure deliverables are met.
• Works with key stakeholders to support agenda development.

Skills

Strong administrative skills

Effective communication

Ability to prioritize tasks

Education

Graduate of a recognized post-secondary education in Business Administration or related field

Job description

Position Profile

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, equity, inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

Program Service Assistant - Human Resources

We are seeking for a team player with a keen interest in Human Resources administration to join our team as a Program Service Assistant in the Human Resources department. This exciting opportunity is perfect for those with strong administrative skills and enjoys the challenge that a fast pace demanding environment brings. Within the Human Resources department, this role will be supporting the Director of Talent, Total Rewards & HR Analytics, Corporate Director of Human Resources and Director of Organizational Development and Strategy.

Employment Status: Full Time

Location: Humber River Hospital – Wilson site

Hours of work: Days, occasional evenings/weekends, flexibility required

Employee Group: Non-Union

Position Responsibilities:

• Prioritizes action items requiring attention through scheduled briefings and preparation of reports of priority projects
• Identifies, coordinate, analyze and communicate key department matters and critical issues in a timely manner and in accordance with hospital established processes
• Providesadministrative support to ensure deliverables are met in a timely manner including drafting policies and memorandums
• Works with key stakeholders to support the agenda development and is responsible for minute-taking of applicable committee and meetings
• Establishes meaningful relationships with peers, colleagues, and multiple internal and external stakeholders
• Disseminates information identified as critical for the advancement of policy formation, process development and enhancement of public communications within the Human Resources department, across portfolios, and between Human Resources and external partners (i.e. OHA)
• Ensures timely feedback on behalf of thedepartment leaders whenever necessary
• Completing admin payroll and schedules
• Calendar management for department leaders

Qualifications:

• Graduate of a recognized post-secondary education in Business Administration, or related field
• 3 years of recent experience providing senior administrative support required in healthcare and/or unionized setting
• Knowledge of hospital processes, as well as legislation, policies, and procedures that affect hospitals

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code. Humber River Health is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our Recruitment team.