Program Quality Consultant

University Health Network; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading educational institution in Toronto is seeking a Program Quality Consultant to manage quality improvement initiatives in academic programs. The role involves project management, advising on program development, and leading accreditation processes. Ideal candidates will have a Master's degree, 5-9 years of experience in higher education, and strong project management skills. This is a full-time position with a focus on enhancing academic program delivery.

Qualifications

• 5-9 years of relevant post-secondary experience in professional learning, academic planning, or quality assurance.
• Experience in post-secondary program development and quality improvement is an asset.
• Familiarity with PEQAB and Accreditation Canada processes within Ontario is an asset.

Responsibilities

• Lead implementation of quality improvement projects.
• Advise on development requirements.
• Manage project timelines for new program development.
• Coordinate workflows for cyclical HR planning.

Skills

Project management

Change management

Critical thinking

Analytical skills

Communication skills

Leadership skills

Organizational skills

Education

Master's degree in Higher Education or equivalent

Tools

MS Office

Data analysis tools

Job description

Reporting to the Manager, Centre for Program Review and Accreditation, the Program Quality Consultant will lead major projects and continuous quality improvement initiatives across academic programs. Responsibilities include managing accreditation reviews, PEQAB application submissions, and the development of new academic programs. The role also provides project management support for ongoing workflows and processes to support growth and quality in academic program delivery.

The position manages the workflow of cyclical and new academic activities, including HR planning, workload process, and schedule planning for Academic Programs.

Responsibilities

• Lead implementation of quality improvement projects to advance the mandate of Michener's Academic Programs.
• Advise Academic Chairs and program teams on development requirements.
• Manage project timelines for new program development, tracking progress, follow-up, and reporting.
• Identify points of alignment across projects to create efficiencies and communicate risks.
• Define deliverables to ensure collaboration and project completion.
• Develop and evaluate processes to improve academic programs.
• Coordinate workflows and provide expertise in cyclical activities like HR planning, including preparation and quality assurance of templates.
• Collaborate with stakeholders in project implementation.
• Lead accreditation processes for all accredited programs, establishing timelines and delegating responsibilities.
• Prepare documentation for external approvals such as PEQAB and Accreditation Canada submissions.
• Track accreditation progress to ensure timely submissions.
• Support development of new processes and projects to enhance academic programs.
• Analyze and optimize institutional processes; produce analytical summaries for decision-making.
• Create clear communications for stakeholders.
• Represent the Centre at institutional meetings.

Skills

• Ability to manage multiple projects, prioritize tasks, and communicate effectively to meet objectives.
• Experience in project management, change management, and risk identification.
• Strong critical thinking, problem-solving, and analytical skills.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to interpret data and translate complex information.
• Leadership skills with the ability to motivate teams.
• Experience with government reporting and conflict resolution.
• Proactive in anticipating challenges and seeking guidance.
• Organizational skills to handle multiple tasks with minimal oversight.
• Flexibility, adaptability, and resourcefulness.

Qualifications

• Master's degree in Higher Education, Education, or equivalent (asset).
• 5-9 years of relevant post-secondary experience in professional learning, academic planning, or quality assurance.
• Experience in post-secondary program development and quality improvement (asset).
• Familiarity with PEQAB and Accreditation Canada processes within Ontario (asset).
• Strong knowledge of educational standards and practices.
• Proficiency in MS Office and data analysis tools.
• PMP certification (asset).

Additional Information

Closing Date: Until Filled

Qualified applicants should submit a resume and cover letter. For more about The Michener Institute, visit our website.

The Michener Institute values diversity, accessibility, and inclusion. We accommodate applicants with disabilities during recruitment upon request.

Only selected candidates will be contacted for an interview.

Remote Work: Employment Type: Full-time