Program QA Manager

Bank of Montreal; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading financial institution in Toronto seeks a Senior Program QA Manager to oversee quality assurance activities across multiple teams. The role involves developing test strategies, managing QA resources, and ensuring adherence to SDLC processes. Ideal candidates will have extensive experience in QA management and a strong understanding of banking applications.

Qualifications

• Typically, 10+ years of experience in IT.
• Experience managing QA for large multi-team programs is a must.

Responsibilities

• Develop, execute, and maintain the Program Test Strategy.
• Manage a cross-functional team including QA Leads and Automation Leads.
• Communicate test progress and overall quality status to stakeholders.

Skills

QA Program Management

Collaboration

Communication

Education

BS/BA/MBA/MS in Computer Science

Tools

ALM

JIRA

Perfecto Mobile

Selenium

QTP

Job description

This is an Individual Contributor role (not a people manager) and is subject to a Hybrid work model (2 days/week in the Toronto office at 33 Dundas St West).

BMO’s Personal and Business banking department is looking for a Senior Program QA Manager with strong QA program management experience. The individual, working for P&C - Products and Services department, will be accountable for managing the overall Quality Assurance and Engineering activities of large projects/programs across multiple teams and platforms across the Bank. The selected individual shall:

1. Develop, execute, and maintain the Program Test Strategy, outlining the overall Test Planning/Executing strategy, Automation strategy, Testing methodology, and Test governance for the program.
2. Be accountable for managing the overall end-to-end quality of the product, working closely with SMEs of various applications, services, and infrastructure teams throughout the development/testing lifecycle.
3. Manage a cross-functional team including QA Leads, Automation Leads, Defect Managers, Enterprise End-to-End Leads, and Performance Testing Leads across different platforms (mainframe, web-based, mobile, online banking, etc.).
4. Collaborate with relevant leads to create and implement the Automation Strategy for the program.
5. Review and interpret all testing documentation, including functional and design specifications, to provide input on testing activities planning.
6. Be accountable for overall QA program estimates, including efforts of all involved QA resources, Test Data Management Automation team, Performance team, etc., and align QA timelines with program release dates.
7. Oversee testing phases including SIT, UAT, End-to-End, Performance Testing, and Reporting.
8. Communicate test progress and overall quality status to relevant executives and stakeholders.
9. Ensure adherence to BMO’s SDLC processes and QA audit requirements.
10. Identify opportunities to enhance QA capabilities through sharing expertise, training, mentoring, and building communities of practice.

Qualifications:

• Typically, 10+ years of experience in IT or a BS/BA/MBA/MS in Computer Science, Engineering, or Information Systems.
• Experience managing QA for large multi-team programs is a Must.
• Expertise in ALM, JIRA, reporting, and dashboards.
• Advanced knowledge of Waterfall, Iterative, and Agile methodologies.
• Deep understanding of SDLC, testing concepts, QA methodologies, and metrics.
• Proficiency with Perfecto Mobile, API Automation, and front-end automation frameworks (Selenium, QTP).
• Good understanding of Core Banking applications and infrastructure of a Canadian Financial Institution.