Program Manager, Transversal, Digital Media (French Services) (Telework/Hybrid)

Canadian Broadcasting Corporation; Montreal; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading company in media is seeking a Program Manager for its Digital Media division. This role involves overseeing program work, managing risks, and ensuring alignment with strategic priorities. Candidates should possess extensive project management experience and be bilingual in English and French. This is a hybrid position offering competitive benefits and a chance to shape digital storytelling in Canada.

Qualifications

• 10 years' project management experience, including 3 years in agile development.
• 2-5 years' experience in program management.
• 5 years' experience in a digital environment.

Responsibilities

• Oversee and coordinate program work, ensuring accountability and optimizing processes.
• Manage risks and dependencies at the program level.
• Produce monthly program performance reports and present them to management.

Skills

Project Management

Agile Development

Bilingualism

Communication

Leadership

Education

Bachelor's or Master's degree in Project Management or Business Administration

Tools

Google Workspace

Jira

Confluence

Job description

Position Title:

Program Manager, Transversal, Digital Media (French Services) (Telework/Hybrid)

Status of Employment:

Permanent

Position Language Requirement:

English, French

Language Skills:

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - C - Advanced)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2025-05-26 11:59 PM

At CBC/Radio-Canada, we all have a story to tell. What's yours?

If you share our passion for Canadian storytelling, and you wish to help us engage with individuals and communities across our various digital platforms, this is where you'll want to be!

Every day, you will have an opportunity to shape the way in which Canadians see themselves reflected in our digital services. Your work will have a direct impact on how millions of Canadians from various communities connect with our products, with one another, and with the diverse voices that make our country so unique.

This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Your role

Reporting to the Senior Director, Digital Project Management Office, you play a key role in overseeing and co-ordinating program work, facilitating communication and collaboration among teams. You are responsible for managing risks and dependencies at the program level, ensuring accountability and optimizing processes. You will work closely with the senior director, technical manager and product director to ensure that program objectives are achieved and that projects are aligned with the organization's strategic priorities.

Duties and responsibilities:

• Participate in the program's objective and key result (OKR) planning process jointly with the senior director, technical manager and product director.
• Ensure that the program is aligned with Digital Media and Radio-Canada strategic directions, and that projects are prioritized accordingly.
• Participate in the program's annual budgeting process (business plan).
• Ensure compliance with the program's labour budget (FTE).
• Be involved in early conversations before project start-up (initiation/design phase, strategic vision, etc.).
• Facilitate assessment of resourcing needs with the technical manager, product managers and/or project managers for the entire program.
• Optimize resources within the program and between programs.
• Gather all road maps and timelines from program teams in order to gain visibility into current and upcoming workstreams.
• Manage and share changes in priorities.
• Manage dependencies, risks and issues at the program level.
  • Consolidate all risks and issues as well as their mitigation and contingency plans in a living document that is always accessible to teams and management.
  • Consolidate and share program dependencies identified by team members, external teams, other programs and stakeholders, along with their dependency management plan, in a living document that is always accessible to teams and management.
  • In all cases, identify issues requiring stakeholder management and specify who is responsible for informing and consulting the relevant stakeholders.
  • Conduct a planning session with relevant parties to assess impacts and identify mitigation and contingency actions if this has not already been done.
  • Assign responsibility for monitoring and resolving each issue or plan within the agreed time frame.
  • Clearly communicate the entire plan, ensuring that all team members understand their roles and responsibilities.
• Ensure accountability to the senior director:
  • Review monthly progress reports on the various program initiatives.
  • Supported by the product director and technical manager, be responsible for reviewing and challenging the summary of progress, risk and issue reports provided by the project managers, product managers or team managers as appropriate.
  • Ensure that project managers develop and implement the action plan to move projects from yellow status to green status.
  • Escalate red-status projects to the senior director and help resolve issues with the project/product managers concerned.
  • Produce monthly program performance reports and present them to management.
  • Track and measure operational success using the indicators established for your program by the Digital Project Management Office and/or senior director.
• Manage the lessons learned process. Ensure that team retrospectives take place, gather relevant key learnings and share them within the program as well as with the DM program managers' group and Digital Project Management Office.
• Facilitate implementation of new DPMO tools and practices, assisting with change management as needed.
• Onboard new project managers to the program.
• As members of the program management team, the program manager, product director and technical managers are jointly and collectively responsible for the team's success. They support each other, share information openly and respect each other's areas of responsibility.

Required Skills:

• Knowledge and experience:
  • Bachelor's or master's degree in project management, business administration or other relevant field.
  • 10 years' project management experience, including at least three years in agile development (Scrum, Kanban).
  • Two to five years' experience in program management.
  • Five years' experience in a digital environment.
  • Bilingualism (English/French) required.
  • Proficiency with the Google Workspace suite (Docs, Sheets, Slides, Forms).
  • Knowledge of Jira, Tempo and Confluence an asset.
• Soft skills:
  • Confidence, transparency and integrity.
  • Strong, inclusive leader with the ability to bring people together.
  • Ability to rally people with diverging interests.
  • Ability to communicate clearly and often.
  • Collaborative worker.
  • Adaptability and flexibility.
• Expertise:
  • Decisive mindset, with the ability to influence and make decisions.
  • Conflict resolution skills.
  • Ability to manage and simplify complex situations.
  • Ability to navigate uncertainty and ambiguity.
  • Ability to adapt your communication style to suit different audiences.

Please note that this is a 12-month contract position, renewable annually. As well, it is important to distinguish that this is not a consulting mandate, but rather a regular, long-term opportunity as an employee with Radio-Canada, complete with competitive benefits.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [e-mail].

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

1000, Rue Papineau, Montreal, Quebec, H2K 0C2

Number of Openings:

1

Work Schedule:

Full time