Program Manager - Technical, Fraud Program

Remitly; New Westminster; Hybrid; CAD 108,000 - 125,000; Full time

Job summary

Join Remitly as a Program Manager within the Fraud Program team, a role focused on leading high-impact initiatives to mitigate fraud risks. You will collaborate across various departments to improve fraud prevention measures and ensure products meet compliance standards. The position offers an engaging work environment and a strong commitment to diversity.

Benefits

Four weeks vacation

Health Benefits

Mental Health & Family Forming Benefits

Employee Stock Purchase Plan (ESPP)

Life Insurance & Disability

Continuing education and travel benefits

Qualifications

• 5+ years of experience in program management, particularly in fraud or risk contexts.
• Proficient in Excel and Google Workspace; basic SQL experience.
• Experience in payments, fintech, or money movement is a plus.

Responsibilities

• Lead high-impact programs to prevent and detect fraud.
• Translate fraud trends into technical and product requirements.
• Perform fraud risk assessments for new products and geographic expansions.

Skills

Program management

Risk assessment

Fraud prevention

Technical fluency

Analytical skills

Education

Bachelor's degree

Financial crimes related certifications (CFE, CFCS)

Tools

Excel

Google Workspace

SQL

Job description

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

We are looking for a Program Manager to join our Fraud Program team within the Identity & Trust Organization. You will lead high-impact programs that reduce fraud-related losses, mitigate systemic risks, and improve our ability to prevent and detect malicious activity across our products and platforms. This is a highly cross-functional and strategic role, combining elements of risk, product, operations, and technical execution.

You will report to the Senior Manager of Fraud Program Management and work closely with stakeholders across product, engineering, analytics, compliance, and operations. This is a hybrid role within Remitly's New Westminster, Canada office.

You Will:

1. Lead cross-functional programs that improve fraud prevention across products, platforms, and geographies.
2. Translate fraud trends into technical and product requirements, partnering with engineering and analytics teams.
3. Perform fraud risk assessments for new products and geographic expansions, driving the delivery of business requirements from discovery through implementation and maintenance.
4. Drive investigations and root cause analysis to inform system and process improvements.
5. Coordinate response and mitigation during fraud incidents or emerging threats.
6. Define and track program goals, risks, and success metrics; drive alignment across stakeholders.
7. Deliver clear updates to leadership through regular reviews and reporting mechanisms.

You Have:

1. 5+ years of experience in program management, ideally within a fraud, trust & safety, or risk context.
2. Bachelor's degree, financial crimes related certifications (CFE, CFCS, etc.) or equivalent experience.
3. Proficient in Excel and Google Workspace.
4. Basic SQL experience.
5. Strong technical fluency; ability to engage with engineers and analysts on system behavior and product architecture.
6. Experience building fraud controls from the ground up for new/changing products.
7. Familiarity with fraud detection systems, rule engines, and models.
8. Prior experience in payments, fintech, remittances, or money movement is a plus.
9. Occasionally, you will be asked to provide support during non-business hours when experiencing an acute attack. This role is exempt from overtime pay.

Compensation Details: The starting base salary range for this position is $108,000 - $125,000. In Canada, Remitly employees are shareholders in our company, and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits, other financial benefits, and total compensation components offered with this role. #LI-hybrid

Our Benefits:

• Four weeks vacation
• Health Benefits
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Life Insurance & Disability
• Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all our business operations. Employment is based on capabilities and qualifications without discrimination on various grounds as detailed in the full description.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.