Program Manager - Supply Chain

EPAM Systems, Inc.; Toronto; On-site; CAD 170,000 - 230,000; Full time

Benefits offered by this job

Extended Healthcare with Prescription

Life and AD&D Insurance

Employee Assistance Program

Telehealth

Short-term Disability

Long-Term Disability

RRSP with company match

Employee stock purchase program

Employee discounts

Job summary

EPAM Systems, Inc. seeks a Program Manager - Supply Chain to lead large-scale, multi-phase transformations across retail channels, including stores, e-commerce, and distribution centers.

You will drive AI-driven initiatives, inventory optimization, and cost reduction, partnering with data science, engineering, and operations teams. You will manage end-to-end program delivery, apply Agile/Lean methods, define KPIs, and guide cross-functional teams through change management to deliver measurable

Qualifications

• 5-7 years of experience managing large-scale, multi-phase supply chain programs.
• Expertise in AI-driven delivery, including ML for demand forecasting and inventory optimization.
• Experience with retail supply chain tech: WMS/OMS and inventory systems.
• Strong change management and cross-functional leadership skills.

Responsibilities

• Lead large-scale, multi-phase programs for retail supply chain transformation.
• Deliver measurable improvements in inventory accuracy and replenishment cycles.
• Oversee AI initiatives and enterprise-level supply chain tech implementations.
• Apply Agile and Lean methods to program delivery and KPIs.

Skills

Program management

Supply chain transformation

AI solution delivery

Change management

Agile and Lean

KPI development

Cross-functional leadership

Tools

Inventory management systems

Warehouse management systems

Order management systems

Transportation/logistics platforms

Job description

We are seeking a Program Manager - Supply Chain. This role is responsible for strategically leading large-scale, multi-phase programs focused on retail supply chain transformation. The Program Manager will drive measurable improvements in inventory accuracy, replenishment cycles, logistics, and operational costs. This role also oversees the delivery of AI-driven initiatives and enterprise-level supply chain technology implementations.Req #1079341906The recruiting efforts for this position are intended to fill an existing vacancy for a new position.ResponsibilitiesStrategically lead the successful delivery of large-scale, multi-phase programs focused on retail supply chain transformation, ensuring alignment with organizational goals and prioritiesDeliver measurable outcomes, such as improved inventory accuracy, faster replenishment cycles, streamlined logistics, and reduced operational costsManage concurrent programs spanning AI-driven initiatives, supply chain technology implementations, and operational optimizations at the enterprise levelLeverage change management practices to ensure a seamless rollout of new tools and processes across retail channels, including stores, e-commerce, and distribution centersApply real-world expertise in AI solution delivery, implementing tools such as machine learning for demand forecasting, intelligent inventory optimization, and automated replenishmentPartner with data science, engineering, and retail operations teams to design and operationalize AI solutions that improve supply chain visibility and decision-makingDeliver AI-driven analytics to enable actionable insights into retail supply chain trends, enabling enhanced agility and responsivenessLead the planning, execution, and successful implementation of retail-specific supply chain technologies, including inventory management systems, warehouse management systems (WMS), order management systems (OMS), and transportation/logistics platformsOversee key system integrations, including connecting upstream suppliers and distribution centers to downstream retail store locations and e-commerce channelsDrive innovative technology programs for omnichannel fulfillment, including technologies to improve micro-fulfillment, same-day delivery, and last-mile logisticsManage the end-to-end delivery lifecycle for retail supply chain system upgrades and new implementations, ensuring minimal disruption to operationsLead cross-functional teams, connecting technology partners, retail planners, logistics managers, and business stakeholders to ensure program successBuild strong partnerships with key leadership across procurement, distribution, store operations, merchandising, and customer experience teamsAct as a visible leader and coach to guide teams through change management, ensuring new solutions and processes align with business goals and deliver exceptional resultsDefine and implement industry-standard frameworks for program delivery, with a strong emphasis on Agile and Lean methodologiesDevelop and track KPIs to regularly measure and improve supply chain performance in terms of cost, speed, and customer satisfactionProactively identify risks and roadblocks, implementing strategies to minimize delays or disruptionsStay ahead of industry trends in AI, retail technology, and supply chain innovation to ensure solutions remain competitive and adaptable to evolving market demandsDrive technology roadmaps for next-generation retail supply chain technologies, focusing on scalability, efficiency, and the customer experienceRequirements5-7 years of experience managing large-scale, multi-phase supply chain transformation programsExpertise in AI solution delivery, including machine learning for demand forecasting, intelligent inventory optimization, and automated replenishmentBackground in retail-specific supply chain technologies, including inventory management systems, warehouse management systems, and order management systemsFamiliarity with transportation and logistics platforms and omnichannel fulfillment technologies, including micro-fulfillment, same-day delivery, and last-mile logistics solutionsKnowledge of system integration practices connecting upstream suppliers and distribution centers to downstream retail store locations and e-commerce channelsProficiency in Agile and Lean methodologies for program deliverySkills in change management practices to guide teams through the rollout of new tools and processesUnderstanding of KPI development and tracking to measure supply chain performance in terms of cost, speed, and customer satisfactionCapability to lead cross-functional teams, including technology partners, retail planners, logistics managers, and business stakeholdersCompetency in building partnerships with leadership across procurement, distribution, store operations, merchandising, and customer experience teamsWe offerExtended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)Life and AD&D Insurance (Company Paid)Employee Assistance Program (Company Paid)Telehealth (Company Paid)Short-term Disability (Company Paid)Long-Term DisabilityPaid Time Off (including vacation and sick days)Registered Retirement Savings Plan (RRSP) with Company matchMaternity/Parental/Adoption Leave Top-upEmployee Stock Purchase ProgramCritical Illness InsuranceEmployee DiscountsUnlimited access to LinkedIn learning solutionsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAMThis posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training, the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$170,000 - CA$230,000. This position is also eligible for variable compensation incentives. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA [e-mail] if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAM’s Accessibility for Ontarians with Disabilities Accessibility Policies and Multi-Year Access.An artificial intelligence system is software that is developed with one or more techniques that can, for a given set of human-defined objectives, using algorithmic information processing, generate outputs such as content, predictions, recommendations, or decisions with varying levels of autonomy (“AI”). Tasks that humans have traditionally done by thinking and reasoning are increasingly being done by, or with the help of, AI to help create efficiencies. EPAM may use AI during the recruitment process, in connection with collecting or processing your personal data. Some (non-exhaustive) examples of tasks that EPAM may use AI for include conducting initial screening, creating transcripts of interviews, and assessing applications/CVs against defined job description criteria to make suggestions to the individuals evaluating your candidacy. Your personal data and the results of any processing are not shared with AI applications outside of EPAM infrastructure. While EPAM may use AI to help create efficiencies during the recruitment process, EPAM does not use AI to make hiring decisions, which is done by EPAM Talent Acquisition and management.